Bots. You may not need a UI

Transcript

1. Bots You may not need a UI
3. Bots are everywhere!
4. ChatBots
5. WhatsApp Messenger QQ WeChat Skype Viber LINE BBM Telegram
6. Gold Rush
7. Write a chatbot and …
8. $$$$$$$$$$$$$
9. ?
10. App Stores
11. Featured Top Preinstalled
12. Window of opportunity weeks days hours
13. Win a WWDC ticket Show a prototype “Oh cool, we’ll feature you” actually viable option
14. AppStore Messenger Bot Store
15. $$$
16. Featured Top
17. Contact List
18. People + Groups + Bots
19. Market Challenges
20. 80% of Apps Never Downloaded
21. Sustainability
22. 5 years from now
23. 5 years before now
24. Anti-Hype Approach
25. My Phone Broke
26. called them scheduled a pick-up got SMS
27. 2 days later they called me to agree on a repair
28. SMS with a price and account details
29. online bank
30. call to schedule a delivery
31. never met no app no e-commerce site
32. 7 years sustainable business largest in the country
33. Do you need an App?
34. Dawn of Software
35. Business Processes
36. 60s-80s
37. Paper => Digital
38. Disconnected Machines
39. Solo Work
40. All-Day Workflows
41. Attention = Value
42. Consumer Web
43. More Time More Attention More Ad Revenue
44. Yet Another Social Network
45. “a user wants to use our application”
46. New thinking
47. give maximum value in minimal time
48. There’s an app for that
49. “app”
50. 40s download Signup (+ email!) learning curve
51. single action
52. buy a conference ticket weather order a taxi
53. phone repair = 10 minutes
54. phone calls getting dressed to meet a delivery person
55. App is almost always a wrong answer
56. Have an app? So what?
57. Website?
58. 2s download
59. +20s to download FONTS!
60. Take a tour!
61. signup
62. Remember that EU cookie law? Your helpful reminder
63. switch to desktop version
64. ptss! we have an APP!
65. Where’s that one feature I need?
66. Website is better
67. Shift
68. old: stream new: notification
69. automate!
70. sales
71. automatic cold email
72. third-party handles replies
73. canned responses schedule a sales call
74. calendar
75. email actions
76. click here if you’re interested
77. Logistics Subcontractors Matching
78. No UI
79. No Dedicated UI
80. No Routine UI
81. Social Media Monitoring
82. Dashboard with non-actionable data
83. Reports How my dashboard looked last week
84. Feed Links to FB posts so you can argue
85. Dashboard Reports Feed
86. Pull model
87. all day
88. Tedious Boring Counterproductive
89. AI
90. Sentiment analysis Clustering Outlier detection
91. Alerts Automatic Reports
92. Actionable Usefull
93. Push model
94. Rethink the business process
95. Start from
96. UI
97. UX
98. process
99. Machine + Human
100. AI by default Human when necessary
101. Replace a company with a program
102. money making wonder
103. Building Blocks
104. APIs
105. any messenger platform
106. sms phone
107. Phone is a new Email
108. 2000s desktop email 2010s mobile phone
109. everyone has sms
110. text us
111. 1-800-whatever Short codes
112. AI APIs
113. Writing your own AI Writing your own jQuery
114. unnecessary not cool anymore
115. pick a library plug it in move on with your life
116. human-as-an-api
117. third-party UIs
118. Calendar Email SalesForce ZenDesk FB Page Chat sms Excel pdf
119. Talk to you customer Talk to your product team Talk to your users
120. Bots
121. No UI
122. push model
123. AI by default Human when necessary
124. give maximum value in minimal time
125. Build Great Products!
126. Chris Messina a16z WeChat botlist.co Slack Apps Bot Framework
127. http://j.mp/cortana-bots-build2016