Bots. You may not need a UI

Transcript

1. Bots You may not need a UI

2. 2016

3. Bots are everywhere!

4. ChatBots

5. WhatsApp Messenger QQ WeChat Skype Viber LINE BBM Telegram

6. Gold Rush

7. Write a chatbot and …

8. $$$$$$$$$$$$$

9. ?

10. App Stores

11. Featured Top Preinstalled

12. Window of opportunity weeks days hours

13. Win a WWDC ticket Show a prototype “Oh cool, we’ll

    feature you” actually viable option

14. AppStore Messenger Bot Store

15. $$$

16. Featured Top

17. Contact List

18. People + Groups + Bots

19. Market Challenges

20. 80% of Apps Never Downloaded

21. Sustainability

22. 5 years from now

23. 5 years before now

24. Anti-Hype Approach

25. My Phone Broke

26. called them scheduled a pick-up got SMS

27. 2 days later they called me to agree on a

    repair

28. SMS with a price and account details

29. online bank

30. call to schedule a delivery

31. never met no app no e-commerce site

32. 7 years sustainable business largest in the country

33. Do you need an App?

34. Dawn of Software

35. Business Processes

36. 60s-80s

37. Paper => Digital

38. Disconnected Machines

39. Solo Work

40. All-Day Workflows

41. Attention = Value

42. Consumer Web

43. More Time More Attention More Ad Revenue

44. Yet Another Social Network

45. “a user wants to use our application”

46. New thinking

47. give maximum value in minimal time

48. There’s an app for that

49. “app”

50. 40s download Signup (+ email!) learning curve

51. single action

52. buy a conference ticket weather order a taxi

53. phone repair = 10 minutes

54. phone calls getting dressed to meet a delivery person

55. App is almost always a wrong answer

56. Have an app? So what?

57. Website?

58. 2s download

59. +20s to download FONTS!

60. Take a tour!

61. signup

62. Remember that EU cookie law? Your helpful reminder

63. switch to desktop version

64. ptss! we have an APP!

65. Where’s that one feature I need?

66. Website is better

67. Shift

68. old: stream new: notification

69. automate!

70. sales

71. automatic cold email

72. third-party handles replies

73. canned responses schedule a sales call

74. calendar

75. email actions

76. click here if you’re interested

77. Logistics Subcontractors Matching

78. No UI

79. No Dedicated UI

80. No Routine UI

81. Social Media Monitoring

82. Dashboard with non-actionable data

83. Reports How my dashboard looked last week

84. Feed Links to FB posts so you can argue

85. Dashboard Reports Feed

86. Pull model

87. all day

88. Tedious Boring Counterproductive

89. AI

90. Sentiment analysis Clustering Outlier detection

91. Alerts Automatic Reports

92. Actionable Usefull

93. Push model

94. Rethink the business process

95. Start from

96. UI

97. UX

98. process

99. Machine + Human

100. AI by default Human when necessary

101. Replace a company with a program

102. money making wonder

103. Building Blocks

104. APIs

105. any messenger platform

106. sms phone

107. Phone is a new Email

108. 2000s desktop email 2010s mobile phone

109. everyone has sms

110. text us

111. 1-800-whatever Short codes

112. AI APIs

113. Writing your own AI Writing your own jQuery

114. unnecessary not cool anymore

115. pick a library plug it in move on with your

     life

116. human-as-an-api

117. third-party UIs

118. Calendar Email SalesForce ZenDesk FB Page Chat sms Excel pdf

119. Talk to you customer Talk to your product team Talk

     to your users

120. Bots

121. No UI

122. push model

123. AI by default Human when necessary

124. give maximum value in minimal time

125. Build Great Products!

126. Chris Messina a16z WeChat botlist.co Slack Apps Bot Framework

127. http://j.mp/cortana-bots-build2016

128. None