employee_experience_Mike_Cardus.pdf

Employee Experience
Pattern Gathering &
Progress-Focus
1
Mike Cardus :: www.MikeCardus.com

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“The employee experience
is the journey an
employee takes with your
organization. It includes
every interaction that
happens along the
employee life cycle, plus
the experiences that
involve an employee's
role, workspace, manager
and wellbeing.” - Gallup
2

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From CultureAmp
https://www.cultureamp.com/blog/wh
at-is-employee-experience/
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In a complex system we:
1. start journeys with a general sense of
direction but without precise targets.
2. have to be comfortable with what is
inherent and unavoidable, uncertainty
3. need real time feedback, with the
flexibility to respond and change quickly.
4. can’t avoid some understanding of
theory, which has to act as a enabling
constraint on action.
5. are ethically responsible for the
unintended consequence of any
intervention
*from cognitive-edge Dave Snowden
4

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How can I gather
employee-experiences?
• Develop an online way to gather multiple
experiences in people’s own voice
5

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Start with a question that asks about
experience:
A close friend or family member wants to
work here, what is a recent experience that
you would share with them that lets them
know what it is like to work here?
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employee_experience_Mike_Cardus.pdf

employee_experience_Mike_Cardus.pdf

Mike Cardus

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