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employee_experience_Mike_Cardus.pdf

Mike Cardus
February 24, 2021

 employee_experience_Mike_Cardus.pdf

Mike Cardus

February 24, 2021
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  1. Employee Experience
    Pattern Gathering &
    Progress-Focus
    1
    Mike Cardus :: www.MikeCardus.com

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  2. “The employee experience
    is the journey an
    employee takes with your
    organization. It includes
    every interaction that
    happens along the
    employee life cycle, plus
    the experiences that
    involve an employee's
    role, workspace, manager
    and wellbeing.” - Gallup
    2
    Mike Cardus :: www.MikeCardus.com

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  3. From CultureAmp
    https://www.cultureamp.com/blog/wh
    at-is-employee-experience/
    3
    Mike Cardus :: www.MikeCardus.com

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  4. In a complex system we:
    1. start journeys with a general sense of
    direction but without precise targets.
    2. have to be comfortable with what is
    inherent and unavoidable, uncertainty
    3. need real time feedback, with the
    flexibility to respond and change quickly.
    4. can’t avoid some understanding of
    theory, which has to act as a enabling
    constraint on action.
    5. are ethically responsible for the
    unintended consequence of any
    intervention
    *from cognitive-edge Dave Snowden
    4
    Mike Cardus :: www.MikeCardus.com

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  5. How can I gather
    employee-experiences?
    • Develop an online way to gather multiple
    experiences in people’s own voice
    5
    Mike Cardus :: www.MikeCardus.com

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  6. Start with a question that asks about
    experience:
    A close friend or family member wants to
    work here, what is a recent experience that
    you would share with them that lets them
    know what it is like to work here?
    6
    Mike Cardus :: www.MikeCardus.com

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  7. They self-qualify emotional tone of the
    experience:
    7
    Mike Cardus :: www.MikeCardus.com

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  8. 8
    Mike Cardus :: www.MikeCardus.com

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  9. 9
    Mike Cardus :: www.MikeCardus.com

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  10. 10
    Mike Cardus :: www.MikeCardus.com

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  11. 11
    Mike Cardus :: www.MikeCardus.com

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  12. 12
    Mike Cardus :: www.MikeCardus.com

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  13. 13
    Mike Cardus :: www.MikeCardus.com

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  14. 14
    Mike Cardus :: www.MikeCardus.com

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