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cooperation for change

Mike Cardus
November 22, 2020

cooperation for change

Working through change and finding cooperation.
What is perceived as resistance may be just cooperation.

Mike Cardus

November 22, 2020
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  1. How do you work
    with resistance to
    change?
    Michael Cardus - www.mikecardus.com 1

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  2. Michael Cardus - www.mikecardus.com 2

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  3. Michael Cardus - www.mikecardus.com 3

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  4. Two principles have to be
    considered:
    1.
    Survival Anxiety must be
    higher than Learning Anxiety.
    2.
    Learning Anxiety must be
    reduced rather than
    increasing Survival Anxiety.
    Michael Cardus - www.mikecardus.com 4

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  5. Survival Anxiety & Learning Anxiety –
    “Once the evidence of a need for change happens,
    you will feel Survival Anxiety or Guilt. You may not
    feel the anxiety or guilt directly, but you experience
    discomfort that something bad may happen to you if
    you do not respond in some way. You begin to
    recognize the need for change; you also realize that a
    new behavior that may be required may be difficult
    to learn, and the new beliefs or values that are
    implied may be difficult to accept. This discomfort is
    best thought of as Learning Anxiety.” – Schein pp. 111
    Michael Cardus - www.mikecardus.com 5

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  6. Schein’s hypothesis: True learning/behaviour change will rarely occur until an individual’s ‘Survival Anxiety’
    (associated with a particular change or event ) is greater than any ‘Learning/Change anxiety’ associated with
    that event
    Anxiety or guilt builds from previous beliefs now being seen as invalid. Schein(1999, p. 116) called this
    “survival anxiety” as in “I will not survive in some sense unless I change.”
    Learning/Change Anxiety
    Level of
    Anxiety
    Low
    High
    Survival Anxiety
    Time Change Event
    http://www.slideshare.net/ShaneCarmichael/shane-and-schein-survival-change
    Michael Cardus - www.mikecardus.com 6

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  7. Psychological Basis of Learning Anxiety /
    Resistance to Change
    Learning anxiety is a combination of several specific fears, all of which
    may be active at any time as you contemplate having to relearn
    something and learn something new.
    • Fear of loss of power or position
    • Fear of temporary incompetence
    • Fear of punishment for incompetence
    • Fear of loss of personal identity
    • Fear of loss of group membership__
    Michael Cardus - www.mikecardus.com 7

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  9. How do you create Psychological
    Safety to Change?
    Creating psychological safety for
    organizational members who are
    changing and learning involves some
    steps, and they must be taken almost
    simultaneously.
    Michael Cardus - www.mikecardus.com 9

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  10. A compelling optimistic vision
    Michael Cardus - www.mikecardus.com 10

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  11. Formal Training
    Michael Cardus - www.mikecardus.com 11

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  12. Involvement of the learner
    Michael Cardus - www.mikecardus.com 12

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  13. Informal training of relevant
    ‘family’ groups and teams
    Michael Cardus - www.mikecardus.com 13

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  14. Practice fields, coaches, and
    feedback
    Michael Cardus - www.mikecardus.com 14

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  15. Positive role models
    Michael Cardus - www.mikecardus.com 15

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  16. Support groups
    Michael Cardus - www.mikecardus.com 16

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  17. Systems and structures
    consistent with the desired
    changes
    Michael Cardus - www.mikecardus.com 17

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