• Psychological safety is a belief that one will not be
punished or humiliated for speaking up with ideas, questions,
concerns or mistakes.
• Amy Edmondson
• It’s a shared belief held by members of a team that others
on the team will not embarrass, reject, or punish you for
The 4 Stages of Psychological Safety
Stage 1: Inclusion Safety
Inclusion safety satisfies the basic
human need to connect and belong.
In this stage, you feel safe to be
yourself and are accepted for who
you are, including your unique
attributes and defining
Stage 2: Learner Safety
Learner safety satisfies the need
to learn and grow. In this stage,
you feel safe to exchange in the
learning process, by asking
questions, giving and receiving
feedback, experimenting, and
Stage 3: Contributor Safety
Contributor safety satisfies the need
to make a difference. You feel safe to
use your skills and abilities to make a
Stage 4: Challenger Safety
Challenger safety satisfies the need
to make things better. You feel safe
to speak up and challenge the status
quo when you think there’s an
opportunity to change or improve.
Four conditions or questions to be
answered for you to feel
What is my role in this team?
How much control / influence will
I have in this team?
Will my goals / needs be met by
What will be the level of intimacy
in this team?
Four conditions or questions to be answered for you to feel
1. What is my role in this team?
2. How much control / influence will I have in this team?
3. Will my goals / needs be met by this team?
4. What will be the level of intimacy in this team? __
To measure a team’s level of psychological safety, Edmondson
asked team members how strongly they agreed or disagreed
with these statements:
1.If you make a mistake on this team, it is often held against you.
2.Members of this team are able to bring up problems and tough
3.People on this team sometimes reject others for being
4.It is safe to take a risk on this team.
5.It is difficult to ask other members of this team for help.
6.No one on this team would deliberately act in a way that
undermines my efforts.
7.Working with members of this team, my unique skills and
talents are valued and utilized. _