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Psychological-Safety how to make it happen

Psychological-Safety how to make it happen

Mike Cardus

May 27, 2021
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  1. • Psychological safety is a belief that one will not be
    punished or humiliated for speaking up with ideas, questions,
    concerns or mistakes.
    • Amy Edmondson
    • It’s a shared belief held by members of a team that others
    on the team will not embarrass, reject, or punish you for
    speaking up.
    1

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  2. 5
    The 4 Stages of Psychological Safety

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  3. 6
    Stage 1: Inclusion Safety
    Inclusion safety satisfies the basic
    human need to connect and belong.
    In this stage, you feel safe to be
    yourself and are accepted for who
    you are, including your unique
    attributes and defining
    characteristics.

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  4. 7
    Stage 2: Learner Safety
    Learner safety satisfies the need
    to learn and grow. In this stage,
    you feel safe to exchange in the
    learning process, by asking
    questions, giving and receiving
    feedback, experimenting, and
    making mistakes.

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  5. 8
    Stage 3: Contributor Safety
    Contributor safety satisfies the need
    to make a difference. You feel safe to
    use your skills and abilities to make a
    meaningful contribution.

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  6. 9
    Stage 4: Challenger Safety
    Challenger safety satisfies the need
    to make things better. You feel safe
    to speak up and challenge the status
    quo when you think there’s an
    opportunity to change or improve.

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  7. Four conditions or questions to be
    answered for you to feel
    psychologically safe.
    11

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  8. 12
    What is my role in this team?

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  9. 13
    How much control / influence will
    I have in this team?

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  10. 14
    Will my goals / needs be met by
    this team?

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  11. 15
    What will be the level of intimacy
    in this team?

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  12. Four conditions or questions to be answered for you to feel
    psychologically safe.
    1. What is my role in this team?
    2. How much control / influence will I have in this team?
    3. Will my goals / needs be met by this team?
    4. What will be the level of intimacy in this team? __
    16

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  13. 18
    To measure a team’s level of psychological safety, Edmondson
    asked team members how strongly they agreed or disagreed
    with these statements:
    1.If you make a mistake on this team, it is often held against you.
    2.Members of this team are able to bring up problems and tough
    issues.
    3.People on this team sometimes reject others for being
    different.
    4.It is safe to take a risk on this team.
    5.It is difficult to ask other members of this team for help.
    6.No one on this team would deliberately act in a way that
    undermines my efforts.
    7.Working with members of this team, my unique skills and
    talents are valued and utilized. _

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