Robot Pedantry, Human Empathy

Homebrew was the first open source project I’ve maintained where I’ve had to review and merge contributions from other users. Homebrew is also one of the most active community projects on GitHub with a consistently small team of maintainers (always under thirty in total, always under ten doing work every week). As a result I’ve had to figure out over the last twelve years how best to manage large numbers of contributions from users in pleasantly and efficiently for both maintainers and contributors.

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1. 🤖 Robot Pedantry, 🥰 Human Empathy @MikeMcQuaid
2. Who?
3. Mike McQuaid @MikeMcQuaid mike@mikemcquaid.com Homebrew Project Leader
4. Mike McQuaid @MikeMcQuaid mikemcquaid@github.com Staff Engineer @ GitHub Communities
5. What?
6. Homebrew The Missing Package Manager for macOS (or Linux)
7. ~ 12 years < 30 maintainers > 9000 contributors > 1 million users
8. 👩💻 Manual Process 🤖 Enter BrewTestBot 🏎 Speedy Empathy
9. 👩💻 Manual Process
10. 👩💻 Manual Process $ git remote add … $ git cherry-pick … $ brew install … $ git push
11. 👩💻 Manual Process $ curl ….patch | git am $ brew audit … $ brew install … $ git push
12. 👩💻 Manual Process $ brew pull --install … $ git push
13. 🤖 Enter BrewTestBot
14. 🤖 Enter BrewTestBot $ brew audit … $ brew install … $ brew test … $ brew bottle …
15. 🤖 Enter BrewTestBot $ brew test-bot …
16. 🤖 Enter BrewTestBot $ brew pr-pull … $ brew pr-publish … $ brew pr-automerge … $ rubocop …
17. 🤖 Enter BrewTestBot $ actions/stale $ dessant/lock-threads
18. 🏎 Speedy Empathy
19. 🏎 Speedy Empathy $ TextExpander: ;thx => Thanks so much for your contribution! Without people like you submitting PRs we couldn't run this project. You rock!
20. 🏎 Speedy Empathy
21. TL;DR?
22. ⚙ Automate (almost) everything 📜 Turn documentation into code 🥰 Don’t lose the human touch
23. 🤖 Robot Pedantry, 🥰 Human Empathy ❤ Thanks! @MikeMcQuaid mike@mikemcquaid.com https://mikemcquaid.com/2021/06/09/robot-pedantry-human-empathy/