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Navigating Change When (Rapidly) Remote

Navigating Change When (Rapidly) Remote

This 25 minute version of my Navigating Change talk provides a refresher on a very well know model for helping understand how individuals and teams process change. It can also be used to help support teams in change. This talk was presented at the first Distributed Teams Conference hosted by Future.Works. Highly recommend this conference.

Mark Kilby

June 17, 2020
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Transcript

  1. OUR PLAN How we handle change When there is too

    much change Experimenting through change
  2. IMAGINE A TEAM WORKING TOGETHER … Performance Time Status Quo

    Change introduced Change could be: - New process - New team member - New leader - New tools - New conflict - Urgent request - Urgent change in direction - Tool failure - Process failure - Team member out unexpectedly - Leader unavailable - Etc.
  3. Our expectations when we initiate change on our teams Performance

    Time Status Quo New Status Expectations Change
  4. Our expectations when we initiate change on our teams Our

    expectations when change is imposed Performance Time Status Quo New Status Expectations Change Time Performance Status Quo Change
  5. WHAT REALLY HAPPENS (UNDER THE RIGHT CONDITIONS)… Performance Time Status

    Quo New Status Quo Change introduced and challenges assumptions
  6. WHAT REALLY HAPPENS (UNDER THE RIGHT CONDITIONS)… Performance Time Status

    Quo New Status Quo Change introduced and challenges assumptions Mindshift
  7. SMOOTHING IT OUT: THE CHANGE CURVE Time (1) Status Quo/Old

    (8) New Status Quo (2) Change introduced and challenges assumptions (7) Integrate New Learning Performance (3) Resistance (5) Initial Results / Period of Disruption (6) Transforming Idea (s) (4) Unlearning
  8. RAPIDLY REMOTE TIP: EVERYONE MOVES DIFFERENTLY THROUGH THIS CURVE Time

    (1) Status Quo/Old (8) New Status Quo (2) Change introduced and challenges assumptions (7) Integrate New Learning Performance (3) Resistance (5) Initial Results / Period of Disruption (6) Transforming Idea (s) (4) Unlearning
  9. RAPIDLY REMOTE TIP: EVERYONE MOVES DIFFERENTLY THROUGH THIS CURVE Time

    (1) Status Quo/Old (8) New Status Quo (2) Change introduced and challenges assumptions (7) Integrate New Learning Performance (3) Resistance (5) Initial Results / Period of Disruption (6) Transforming Idea (s) (4) Unlearning Let’s check
  10. HOW TO MANAGE CHANGE? RAPIDLY REMOTE TIP: Limit the Chaos

    Time Performance Sometimes known as the “point of chaos”; It will get worse before it gets better as the team wrestles with change Chaos
  11. TOO MUCH CHANGE Can the team recover? (1) Status Quo/

    Old Way (2) Many/Bigger changes introduced and challenges assumptions Performance Chaos extended. Team may not come out of chaos without huge effort and support Chaos Chaos Time
  12. TOO MANY CHANGES Time (1) Status Quo/Old (2) Change introduced

    Performance (3) Resistance Chaos Results may look more like this if team is not given time to adapt to each change and learn from it.
  13. RAPIDLY REMOTE TIP: SLOW DOWN WHEN POSSIBLE Let the team

    absorb the changes and stay on track
  14. What you might see What the team sees Performance Time

    Status Quo New Status Expectations Change Time Performance Status Quo Change
  15. RAPIDLY REMOTE TIP: EVERYONE MOVES DIFFERENTLY THROUGH THIS CURVE Time

    (1) Status Quo/Old (8) New Status Quo (2) Change introduced and challenges assumptions (7) Integrate New Learning Performance (3) Resistance (5) Initial Results / Period of Disruption (6) Transforming Idea (s) (4) Unlearning Let’s check
  16. WE COVERED… How we handle change When there is too

    much change Experimenting through change
  17. THANKS! Q&A? NEED MORE? Learn more about my courses, articles,

    books and get a FREE WORKSHEET for navigating change at: https://markkilby.com/DTCDay3
  18. PHOTO CREDITS star swirl - https://unsplash.com/photos/rMmibFe4czY Winding road into desert

    hills by Jannes Glas on Unsplash http://agendashift.com/a3-template 2 rats - https://commons.wikimedia.org/wiki/ File:Sister_ratties_3.jpg All other images (c) 2020 Mark Kilby & Johanna Rothman
  19. RAPIDLY REMOTE TIP: WORKING AGREEMENTS FOR WORK AND HOME Work

    has invaded your home Every day is now “bring your kid/pet to work day” We might call this a “mindshift”