Empowering teams using mission command

Do as you’re told! Old-school leadership at its “finest”, telling you how, but not what. And certainly not “why”.

Join me as I talk you through the principles of mission command, which is all about pushing down or shifting left decision-making authority.

Learn how to apply these principles, benefit from the input and strengths of your people and empower your team(s).

Transcript

1. E M P OW E R I N G T E A M S
   U S I N G M I S S I O N C O M M A N D
   M I C H I E L R O O K @michieltcs
   

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2. @michieltcs
   I N T R O D U C T I O N
   

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3. @michieltcs
   T H E WO R L D I S
   C H A N G I N G
   

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4. @michieltcs
   T H E WO R L D I S
   V U CA
   

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5. @michieltcs
   VO L AT I L E
   U N C E RTA I N
   C O M P L E X
   A M B I G U O U S
   

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6. @michieltcs
   "Today’s rapidly changing
   world ... organizations
   everywhere are now facing
   dizzying challenges"
   – G E N . S TA N L E Y M C C H RYS TA L
   

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7. @michieltcs
   P L A N N I N G I N
   C O M P L E X
   E N V I R O N M E N T S
   

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8. @michieltcs
   P L A N N I N G I N
   N O N - L I N E A R
   E N V I R O N M E N T S
   

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9. @michieltcs
   "No plan of operations
   extends with certainty
   beyond the first
   encounter with the
   enemy's main strength"
   – H E L M U T H VO N M O LT K E
   

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10. @michieltcs
    "There is only one way
    the plan can go right,
    but any number of ways
    in which it can go
    wrong."
    – S T E P H E N B U N G AY
    

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11. @michieltcs
    "Everyone has a plan 'till
    they get punched in the
    mouth."
    – M I K E T YS O N
    

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12. @michieltcs
    F R I C T I O N
    

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13. @michieltcs
    "Everything is very
    simple in war, but the
    simplest thing is difficult.
    These difficulties
    accumulate and
    produce a friction."
    – CA R L VO N C L AU S E W I T Z
    

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14. @michieltcs
    D I F F I C U LT I ES
    

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15. @michieltcs
    O P P O RT U N I T I ES
    

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16. @michieltcs
    C O N T E X T ?
    D EC I S I O N - M A K I N G
    AU T H O R I T Y ?
    

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17. @michieltcs
    

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18. @michieltcs
    escalate
    1° 2° 3° 4°
    escalate escalate
    or
    Context
    Where are decisions made? Who can take action?
    

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19. @michieltcs
    S H I F T- L E F T
    D EC I S I O N M A K I N G !
    

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20. @michieltcs
    M I S S I O N
    C O M M A N D
    

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21. @michieltcs
    TAS K BAS E D
    L E A D E R S H I P
    

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22. @michieltcs
    TAS K BAS E D
    L E A D E R S H I P
    

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23. @michieltcs
    G OA L BAS E D
    L E A D E R S H I P
    

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24. @michieltcs
    "Say what you want
    people to achieve and,
    above all, tell them why.
    Then ask them to tell
    you what they are going
    to do as a result."
    – S T E P H E N B U N G AY
    

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25. @michieltcs
    D EC E N T RA L I Z E D
    C O M M A N D
    

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26. @michieltcs
    "I believe in a centralized
    vision, coupled with
    decentralized planning
    and execution."
    – G E N . J I M M AT T I S
    

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27. @michieltcs
    E M P OW E R I N G
    

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28. @michieltcs
    I N I T I AT I V E &
    I N D E P E N D E N T
    T H I N K I N G
    

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29. @michieltcs
    E X P LO I T
    O P P O RT U N I T I ES !
    

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30. @michieltcs
    M Y S T O RY
    

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31. @michieltcs
    M Y S T O RY
    

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32. @michieltcs
    YO U ?
    

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33. @michieltcs
    A B R I E F H I S TO RY
    

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34. @michieltcs
    "But in case signals can
    neither be seen or perfectly
    understood, no captain can
    do very wrong if he places
    his ship alongside that of
    the enemy."
    – A D M . H O RAT I O N E L S O N
    

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35. @michieltcs
    

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36. @michieltcs
    "I do not propose to lay
    down for you a plan of
    campaign, but simply to lay
    down the work it is desirable
    to have done and leave you
    free to execute it in your
    own way."
    – G E N . U LYS S ES S . G RA N T
    

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37. @michieltcs
    H E L M U T H VO N M O LT K E
    

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38. @michieltcs
    

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39. @michieltcs
    AU F T RAG S TA K T I K
    

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40. @michieltcs
    M I S S I O N -T Y P E
    TAC T I C S
    

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41. @michieltcs
    M I S S I O N
    C O M M A N D
    

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42. @michieltcs
    M I S S I O N
    C O M M A N D I N
    M I L I TA RY
    O R G A N I Z AT I O N S
    

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43. @michieltcs
    – U S A R M Y
    "...the exercise of authority and
    direction by the commander
    using mission orders to enable
    disciplined initiative within the
    commander's intent to empower
    agile and adaptive leaders."
    

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44. @michieltcs
    

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45. @michieltcs
    C L E A R LY
    D E F I N E D
    I N T E N T
    

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46. @michieltcs
    = E F F EC T TO
    AC H I E V E
    

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47. @michieltcs
    = R ES U LT TO
    AC H I E V E
    

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48. @michieltcs
    = E N D S TAT E
    TO AC H I E V E
    

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49. @michieltcs
    = W H AT
    S U C C ES S
    LO O K S L I K E
    

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50. @michieltcs
    " I F W E D O N OT H I N G
    E L S E D U R I N G T H I S
    M I S S I O N , W E
    M U S T. . ."
    

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51. @michieltcs
    " T H E S I N G L E , M O S T-
    I M P O RTA N T T H I N G
    T H AT W E M U S T D O
    I S . . ."
    

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52. @michieltcs
    1st plt attacks to neutralize
    enemy observation post
    YANKEE in order to allow
    supply column to safely reach
    forward line of troops
    

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53. @michieltcs
    P U R P O S E
    M E T H O D
    E N D S TAT E
    

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54. @michieltcs
    P U R P O S E
    ( W H Y A R E W E
    H E R E )
    

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55. @michieltcs
    M E T H O D
    ( K E Y TAS K S TO
    E X EC U T E )
    

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56. @michieltcs
    E N D S TAT E
    ( D E F I N I T I O N O F
    S U C C ES S )
    

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57. @michieltcs
    P: neutralize enemy observation
    post YANKEE
    M: 1st plt attacks to neutralize
    E: supply column safely reached
    forward line of troops
    

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58. @michieltcs
    C L E A R LY
    D E F I N E D
    C O N S T RA I N T S
    

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59. @michieltcs
    S H A R E D
    U N D E R S TA N D I N G
    

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60. @michieltcs
    M E
    1U P
    2 U P
    intent
    intent
    plan
    plan
    1 2 3
    intent
    

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61. @michieltcs
    M E
    1 2 3
    plan
    1U P
    2 U P
    intent
    intent
    plan
    plan
    

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62. @michieltcs
    M I S S I O N
    M I S S I O N M I S S I O N
    M I S S I O N M I S S I O N M I S S I O N M I S S I O N
    M I S S I O N M I S S I O N M I S S I O N M I S S I O N M I S S I O N M I S S I O N M I S S I O N M I S S I O N
    

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63. @michieltcs
    C R U C I A L
    I N G R E D I E N T S
    

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64. @michieltcs
    E D U CAT I O N
    

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65. @michieltcs
    T RA I N I N G
    

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66. @michieltcs
    D I S C I P L I N E
    

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67. @michieltcs
    K N OW I N G YO U R
    P EO P L E
    

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68. @michieltcs
    T R U S T
    

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69. @michieltcs
    "If senior commanders
    don’t sufficiently train
    their subordinates so they
    can trust their initiative,
    then those commanders
    have failed."
    – G E N . J I M M AT T I S
    

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70. @michieltcs
    M I S S I O N
    C O M M A N D I N
    B U S I N ES S
    

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71. @michieltcs
    "There is no point in
    recruiting a specialist
    and then trying to tell
    them how to do the job.
    So, hire the right people,
    for each role. Give them
    clear objectives."
    – C H R I S T I A N H O R N E R
    

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72. @michieltcs
    "Then empower them,
    put them in an
    environment where they
    can do best whatever
    they do best really well."
    – C H R I S T I A N H O R N E R
    

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73. @michieltcs
    S P EC I A L I S T S
    

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74. @michieltcs
    K N OW L E D G E
    WO R K E R S
    

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75. @michieltcs
    I N D I V I D UA L
    E X P E RT I S E
    

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76. @michieltcs
    C O N T RAS T:
    TAY LO R I S M
    

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77. @michieltcs
    O U TC O M ES
    OV E R
    O U T P U T
    

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78. @michieltcs
    C L E A R
    O B J EC T I V ES
    

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79. @michieltcs
    V I S I O N
    

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80. @michieltcs
    S T RAT EGY
    

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81. @michieltcs
    I N T E N T
    

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82. @michieltcs
    C L E A R
    C O N S T RA I N T S
    

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83. @michieltcs
    

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84. @michieltcs
    S H A R E D
    U N D E R S TA N D I N G
    

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85. @michieltcs
    E M P OW E R I N G
    S U B O R D I N AT ES
    

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86. @michieltcs
    "Don’t move information
    to authority, move
    authority to the
    information."
    – L . DAV I D M A R Q U E T
    

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87. @michieltcs
    K E E P T H I S I N
    M I N D
    

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88. @michieltcs
    M I S S I O N
    C O M M A N D I S N OT
    E ASY !
    

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89. @michieltcs
    M I N D S E T
    

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90. @michieltcs
    M U T UA L
    T R U S T
    

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91. @michieltcs
    C O N T R O L
    

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92. @michieltcs
    M I C R O -
    M A N AG E M E N T
    

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94. @michieltcs
    A L LOW R O O M
    FO R M I S TA K ES
    

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95. @michieltcs
    B U R E AU C RACY
    

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96. @michieltcs
    S U M M A RY
    

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97. @michieltcs
    G OA L BAS E D
    L E A D E R S H I P
    

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98. @michieltcs
    S H I F T- L E F T
    D EC I S I O N M A K I N G
    

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99. @michieltcs
    C L E A R LY
    D E F I N E D
    I N T E N T
    

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100. @michieltcs
     S U P P O RT
     ( D I S C I P L I N E D)
     I N I T I AT I V E
     

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101. T H A N K YO U
     FO R L I S T E N I N G
     @michieltcs / michiel@michielrook.nl
     www.michielrook.nl
     

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