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Empowering teams using mission command

Michiel Rook
February 26, 2020

Empowering teams using mission command

Do as you’re told! Old-school leadership at its “finest”, telling you how, but not what. And certainly not “why”.

Join me as I talk you through the principles of mission command, which is all about pushing down or shifting left decision-making authority.

Learn how to apply these principles, benefit from the input and strengths of your people and empower your team(s).

Michiel Rook

February 26, 2020
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Transcript

  1. E M P OW E R I N G T E A M S
    U S I N G M I S S I O N C O M M A N D
    M I C H I E L R O O K @michieltcs

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  2. @michieltcs
    I N T R O D U C T I O N

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  3. @michieltcs
    T H E WO R L D I S
    C H A N G I N G

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  4. @michieltcs
    T H E WO R L D I S
    V U CA

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  5. @michieltcs
    VO L AT I L E
    U N C E RTA I N
    C O M P L E X
    A M B I G U O U S

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  6. @michieltcs
    "Today’s rapidly changing
    world ... organizations
    everywhere are now facing
    dizzying challenges"
    – G E N . S TA N L E Y M C C H RYS TA L

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  7. @michieltcs
    P L A N N I N G I N
    C O M P L E X
    E N V I R O N M E N T S

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  8. @michieltcs
    P L A N N I N G I N
    N O N - L I N E A R
    E N V I R O N M E N T S

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  9. @michieltcs
    "No plan of operations
    extends with certainty
    beyond the first
    encounter with the
    enemy's main strength"
    – H E L M U T H VO N M O LT K E

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  10. @michieltcs
    "There is only one way
    the plan can go right,
    but any number of ways
    in which it can go
    wrong."
    – S T E P H E N B U N G AY

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  11. @michieltcs
    "Everyone has a plan 'till
    they get punched in the
    mouth."
    – M I K E T YS O N

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  12. @michieltcs
    F R I C T I O N

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  13. @michieltcs
    "Everything is very
    simple in war, but the
    simplest thing is difficult.
    These difficulties
    accumulate and
    produce a friction."
    – CA R L VO N C L AU S E W I T Z

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  14. @michieltcs
    D I F F I C U LT I ES

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  15. @michieltcs
    O P P O RT U N I T I ES

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  16. @michieltcs
    C O N T E X T ?
    D EC I S I O N - M A K I N G
    AU T H O R I T Y ?

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  17. @michieltcs

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  18. @michieltcs
    escalate
    1° 2° 3° 4°
    escalate escalate
    or
    Context
    Where are decisions made? Who can take action?

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  19. @michieltcs
    S H I F T- L E F T
    D EC I S I O N M A K I N G !

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  20. @michieltcs
    M I S S I O N
    C O M M A N D

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  21. @michieltcs
    TAS K BAS E D
    L E A D E R S H I P

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  22. @michieltcs
    TAS K BAS E D
    L E A D E R S H I P

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  23. @michieltcs
    G OA L BAS E D
    L E A D E R S H I P

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  24. @michieltcs
    "Say what you want
    people to achieve and,
    above all, tell them why.
    Then ask them to tell
    you what they are going
    to do as a result."
    – S T E P H E N B U N G AY

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  25. @michieltcs
    D EC E N T RA L I Z E D
    C O M M A N D

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  26. @michieltcs
    "I believe in a centralized
    vision, coupled with
    decentralized planning
    and execution."
    – G E N . J I M M AT T I S

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  27. @michieltcs
    E M P OW E R I N G

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  28. @michieltcs
    I N I T I AT I V E &
    I N D E P E N D E N T
    T H I N K I N G

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  29. @michieltcs
    E X P LO I T
    O P P O RT U N I T I ES !

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  30. @michieltcs
    M Y S T O RY

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  31. @michieltcs
    M Y S T O RY

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  32. @michieltcs
    YO U ?

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  33. @michieltcs
    A B R I E F H I S TO RY

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  34. @michieltcs
    "But in case signals can
    neither be seen or perfectly
    understood, no captain can
    do very wrong if he places
    his ship alongside that of
    the enemy."
    – A D M . H O RAT I O N E L S O N

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  35. @michieltcs

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  36. @michieltcs
    "I do not propose to lay
    down for you a plan of
    campaign, but simply to lay
    down the work it is desirable
    to have done and leave you
    free to execute it in your
    own way."
    – G E N . U LYS S ES S . G RA N T

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  37. @michieltcs
    H E L M U T H VO N M O LT K E

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  38. @michieltcs

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  39. @michieltcs
    AU F T RAG S TA K T I K

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  40. @michieltcs
    M I S S I O N -T Y P E
    TAC T I C S

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  41. @michieltcs
    M I S S I O N
    C O M M A N D

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  42. @michieltcs
    M I S S I O N
    C O M M A N D I N
    M I L I TA RY
    O R G A N I Z AT I O N S

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  43. @michieltcs
    – U S A R M Y
    "...the exercise of authority and
    direction by the commander
    using mission orders to enable
    disciplined initiative within the
    commander's intent to empower
    agile and adaptive leaders."

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  44. @michieltcs

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  45. @michieltcs
    C L E A R LY
    D E F I N E D
    I N T E N T

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  46. @michieltcs
    = E F F EC T TO
    AC H I E V E

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  47. @michieltcs
    = R ES U LT TO
    AC H I E V E

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  48. @michieltcs
    = E N D S TAT E
    TO AC H I E V E

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  49. @michieltcs
    = W H AT
    S U C C ES S
    LO O K S L I K E

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  50. @michieltcs
    " I F W E D O N OT H I N G
    E L S E D U R I N G T H I S
    M I S S I O N , W E
    M U S T. . ."

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  51. @michieltcs
    " T H E S I N G L E , M O S T-
    I M P O RTA N T T H I N G
    T H AT W E M U S T D O
    I S . . ."

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  52. @michieltcs
    1st plt attacks to neutralize
    enemy observation post
    YANKEE in order to allow
    supply column to safely reach
    forward line of troops

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  53. @michieltcs
    P U R P O S E
    M E T H O D
    E N D S TAT E

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  54. @michieltcs
    P U R P O S E
    ( W H Y A R E W E
    H E R E )

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  55. @michieltcs
    M E T H O D
    ( K E Y TAS K S TO
    E X EC U T E )

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  56. @michieltcs
    E N D S TAT E
    ( D E F I N I T I O N O F
    S U C C ES S )

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  57. @michieltcs
    P: neutralize enemy observation
    post YANKEE
    M: 1st plt attacks to neutralize
    E: supply column safely reached
    forward line of troops

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  58. @michieltcs
    C L E A R LY
    D E F I N E D
    C O N S T RA I N T S

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  59. @michieltcs
    S H A R E D
    U N D E R S TA N D I N G

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  60. @michieltcs
    M E
    1U P
    2 U P
    intent
    intent
    plan
    plan
    1 2 3
    intent

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  61. @michieltcs
    M E
    1 2 3
    plan
    1U P
    2 U P
    intent
    intent
    plan
    plan

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  62. @michieltcs
    M I S S I O N
    M I S S I O N M I S S I O N
    M I S S I O N M I S S I O N M I S S I O N M I S S I O N
    M I S S I O N M I S S I O N M I S S I O N M I S S I O N M I S S I O N M I S S I O N M I S S I O N M I S S I O N

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  63. @michieltcs
    C R U C I A L
    I N G R E D I E N T S

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  64. @michieltcs
    E D U CAT I O N

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  65. @michieltcs
    T RA I N I N G

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  66. @michieltcs
    D I S C I P L I N E

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  67. @michieltcs
    K N OW I N G YO U R
    P EO P L E

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  68. @michieltcs
    T R U S T

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  69. @michieltcs
    "If senior commanders
    don’t sufficiently train
    their subordinates so they
    can trust their initiative,
    then those commanders
    have failed."
    – G E N . J I M M AT T I S

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  70. @michieltcs
    M I S S I O N
    C O M M A N D I N
    B U S I N ES S

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  71. @michieltcs
    "There is no point in
    recruiting a specialist
    and then trying to tell
    them how to do the job.
    So, hire the right people,
    for each role. Give them
    clear objectives."
    – C H R I S T I A N H O R N E R

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  72. @michieltcs
    "Then empower them,
    put them in an
    environment where they
    can do best whatever
    they do best really well."
    – C H R I S T I A N H O R N E R

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  73. @michieltcs
    S P EC I A L I S T S

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  74. @michieltcs
    K N OW L E D G E
    WO R K E R S

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  75. @michieltcs
    I N D I V I D UA L
    E X P E RT I S E

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  76. @michieltcs
    C O N T RAS T:
    TAY LO R I S M

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  77. @michieltcs
    O U TC O M ES
    OV E R
    O U T P U T

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  78. @michieltcs
    C L E A R
    O B J EC T I V ES

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  79. @michieltcs
    V I S I O N

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  80. @michieltcs
    S T RAT EGY

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  81. @michieltcs
    I N T E N T

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  82. @michieltcs
    C L E A R
    C O N S T RA I N T S

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  83. @michieltcs

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  84. @michieltcs
    S H A R E D
    U N D E R S TA N D I N G

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  85. @michieltcs
    E M P OW E R I N G
    S U B O R D I N AT ES

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  86. @michieltcs
    "Don’t move information
    to authority, move
    authority to the
    information."
    – L . DAV I D M A R Q U E T

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  87. @michieltcs
    K E E P T H I S I N
    M I N D

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  88. @michieltcs
    M I S S I O N
    C O M M A N D I S N OT
    E ASY !

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  89. @michieltcs
    M I N D S E T

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  90. @michieltcs
    M U T UA L
    T R U S T

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  91. @michieltcs
    C O N T R O L

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  92. @michieltcs
    M I C R O -
    M A N AG E M E N T

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  94. @michieltcs
    A L LOW R O O M
    FO R M I S TA K ES

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  95. @michieltcs
    B U R E AU C RACY

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  96. @michieltcs
    S U M M A RY

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  97. @michieltcs
    G OA L BAS E D
    L E A D E R S H I P

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  98. @michieltcs
    S H I F T- L E F T
    D EC I S I O N M A K I N G

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  99. @michieltcs
    C L E A R LY
    D E F I N E D
    I N T E N T

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  100. @michieltcs
    S U P P O RT
    ( D I S C I P L I N E D)
    I N I T I AT I V E

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  101. T H A N K YO U
    FO R L I S T E N I N G
    @michieltcs / [email protected]
    www.michielrook.nl

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