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biz com 05

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najibahmad

June 12, 2014
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  1. 1. USE SHORT PARAGRAPHS „ Easier to understand „ Letters and memos

    : average four – five lines „ Reports: six – seven lines „ First and last paragraphs are usually shorter for greater emphasis
  2. 2. GIVE PARAGRAPHS UNITY „ All sentences in a paragraph relate

    to one topic „ If it is too long – divide in two or more parts
  3. 3. ORGANISE PARAGRAPHS LOGICALLY „ Use direct or indirect plan „ Direct

    plan – main idea in the first sentence followed by examples „ Indirect plan – examples followed by main idea in the last line „ Positive or neutral news – direct plan „ Indirect plan – persuade or negative news „ Topic sentence – main point of the paragraph „ First sentence – topical or transitional
  4. 4. GIVE PARAGRAPHS APPROPRIATE EMPHASIS „  Use paragraphs design „ 

    Length „  Location „  Repetition „  Explicitness „  Format „  mechanics
  5. 5. PROVIDE PARAGRAPH COHERENCE „  Smooth thought between paragraph „ 

    Same concept as Principle 3 „  Transitional word
  6. PRINCIPLE OF WRITING USING PRINT AND ELECTRONIC MESSAGES advantage disadvantage

    „  Permanent record „  Reread and studied „  Revised and edited „  Legal value „  Transmitted slowly „  Formal „  Donot lend for quick or thorough feedback „  storage
  7. DEVELOPING ELECTRONIC MESSAGES „ Internet is a worlwide network „ The Web

    makes internet access easy „ E-mail is the most used internet application
  8. ELECTRONIC MAIL „  Speed and convenience „  Plan, draft, finalise

    before sending „  Email and memos have similar format „  Signature blocks provide information how to contact writer „  Create a distribution list- saves time „  Emphasis technique have speacial meaning „  Business email deserves the same attention as other business messages „  Set high standards for email quality „  Treat email attachment with care „  Proofread before sending „  Courteous
  9. INSTANT MESSAGING „ Text based internet conference in real time „ Sms,

    whatsapps etc „ Limit to one or two ideas „ Spontaneous interaction „ Quickly and economically
  10. WEBSITES AND WEBPAGES „  A website may have one or

    more pages „  Every web page have its own goal „  Web pages need to be written so they can be scanned easily „  Content may include link „  Organisation and navigation are key to a well designed websites „  Regularly updated website has maximum credibility