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biz com 06
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najibahmad
July 02, 2014
Education
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biz com 06
format of letters, memos
najibahmad
July 02, 2014
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Transcript
Chapter 6 Message Formats
Message Formats Formatting letters Formatting memos Ch 6 - 2
Letters Used for external communication Used for formal internal messages
to employees Ch 6 - 3
Standard Parts of a Letter Heading Inside address Salutation Body
Complimentary close Signature block Reference initials Ch 6 - 4
Standard Parts of a Letter Ch 6 - 5
Heading Letterhead or keyed return address Date Spell out the
month Ch 6 - 6
Inside Address Receiver’s name and professional title Department name Company
name Street address City, State, and ZIP code Ch 6 - 7
Salutation Begins one blank line below the inside address Dear
________: Should match the first line of the inside address Ch 6 - 8
Body Begins one blank line below the salutation No blank
lines within paragraphs and one blank line between paragraphs Ch 6 - 9
Complimentary Close Examples: Sincerely, Sincerely yours, Respectfully, Placed one blank
line below the last line of the body Ch 6 - 10
Signature Block Writer’s signed name Writer’s keyed name Writer’s title
Ch 6 - 11
Reference Initials Show who keyed the letter May also show
who wrote the letter if different than the person who signed it Ch 6 - 12
Supplementary Parts of a Letter Attention line Subject line Company
name in signature block Enclosure or attachment notation Copy notation Postscript Ch 6 - 13
Punctuation Styles Mixed punctuation colon after the salutation comma after
the complimentary close Open punctuation no punctuation after the salutation no punctuation after the complimentary close Ch 6 - 14
Letter Formats Full Block Modified Block Simplified Ch 6 -
15
Personal Business Letters Written by an individual conducting business of
a personal nature Contain the same elements as a business letter Ch 6 - 16
International Business Correspondence Each country and culture may have a
unique business letter format. Ch 6 - 17
Envelopes Ch 6 - 18
Memos and E-Mail Memos and E-mail Internal business communication Less
formal and shorter than letters E-mail When used for external communication should be informal, not casual Ch 6 - 19
Memo Format To From Date Subject Ch 6 - 20
Memo Format Ch 6 - 21
Stationery Size Weight Color Quality Envelope Paper Ch 6 -