You Are Not a DevOp

With titles and groups like "DevOps Engineer", "Director of DevOps", "DevOps Team", clearly, DevOps is a thing. But can you really be a DevOp?
In this talk we'll explore some of the history and meaning of DevOps, what it means to "do the DevOps" and how you an take the first steps toward transforming your organization into one that uses DevOps practices to delight your customers.

Originally presented at LOPSA-East 2014

Transcript

1. You Are Not a DevOp LOPSA-East 2014 Nathen Harvey Community Director Chef
2. Nathen Harvey •  Community Director, Chef •  Co-host of the Food Fight Show Podcast •  DevOpsDC Meetup Organizer •  @nathenharvey •  nharvey@getchef.com
3. DevOps Get a Job!
4. DevOps Engineer
5. DevOps Team
6. Director of DevOps
7. What is DevOps?
8. devopsdays
9. DevOps •  Cultural and professional movement •  Development and Operations working together toward a common goal •  Leveraging ideas & processes from other industries •  Enabling things like continuous delivery
10. Aligning Objectives http://www.flickr.com/photos/amylovesyah/5042999235 http://www.flickr.com/photos/maryamandathompson/4810162947/
11. Delightful Customer Experiences
12. Not Delightful http://onestopresort.com/images/grocery2.jpg
13. Delightful Customer Experiences
14. The Backoffice Becomes The Front Office •  “In ten years, I’m certain every COO worth their salt will have come from IT. Any COO who doesn’t intimately understand the IT systems that actually run the business is just an empty suit, relying on someone else to do their job.” Kim, Gene; Behr, Kevin; Spafford, George (2013-01-10). The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win IT Revolution Press. Kindle Edition
15. DevOps Culture AND Tools
16. DevOps Culture •  Open Communication •  Incentive and Responsibility Alignment •  Respect •  Trust Walls, Mandi (April, 2013). Building a DevOps Culture. O’Reilly http://oreilly.com/radarreports/building-devops- culture.csp
17. DevOps Tools •  Version Control Systems •  Packaging •  Configuration Management •  Continuous Integration •  Game Day Drills •  Incident Management •  Post Mortems
18. Which Version Control System Do You Use? •  cp foo foo.bak •  cp foo{,.`date +%Y%m%d%H%M`}
19. Which Version Control System Do You Use? •  cp foo foo.bak •  cp foo{,.`date +%Y%m%d%H%M`-`$USER`}
20. Use Tools that Reflect & Reinforce Your Culture •  Open Communication •  Incentive and Responsibility Alignment •  Respect •  Trust •  Version Control Systems
21. Use Tools that Reflect & Reinforce Your Culture •  Open Communication •  Incentive and Responsibility Alignment •  Respect •  Trust •  Post Mortems
22. You are NOT a DevOp!
23. DevOps •  Cultural and professional movement •  Development and Operations working together toward a common goal •  Leveraging ideas & processes from other industries •  Enabling things like continuous delivery
24. You Win, Internet!
25. You Win, Internet!
26. Making DevOps Work •  Strong cultures of personal empowerment and accountability •  Treat failure as a learning opportunity, not as a dangerous thing to be avoided •  Web-oriented architectures •  Allergy to things that make you slow •  Addicted to data
27. To Do •  Put dev and ops in the same room •  Take a whole-systems view of your technology platform •  Reinforce culture with technology, and vice versa •  Take responsibility •  Trust your teammates
28. To Stop Doing •  Mislabeling things •  Hoarding information •  Looking for someone to blame •  Waiting for someone else to transform your business
29. Web-scale IT The future is already here – it’s just not very evenly distributed
30. By 2017 Web-Scale IT Will Be an Architectural Approach Found Operating in 50% of Enterprises •  The influence of DevOps on IT culture, tools, processes and organizational structure is resulting in the acceleration of application delivery and an environment of continuous experimentation. •  Combining new software architectures with DevOps-style approaches can become the catalysts to improve an IT organization's ability to adapt to change. http://www.gartner.com/newsroom/id/2675916
31. By 2017 Web-Scale IT Will Be an Architectural Approach Found Operating in 50% of Enterprises •  Historically, enterprise IT has been focused on managing risk... However, the major DevOps underpinnings...are enabling these same enterprises to realize they can be fast and 'safe.' Embracing risk is not as risky as it sounds with a DevOps mindset. Having the architecture of the application being more resilient in the first place enables IT operations teams to implement and support leaner and more agile processes that might otherwise be viewed as inappropriate for conservatively minded organizations. http://www.gartner.com/newsroom/id/2675916
33. DevOps Video •  Explicit - https://www.youtube.com/watch?v=0P0HD5pE-zU •  Non-explicit - https://www.youtube.com/watch?v=0P0HD5pE-zU
34. Thank You Nathen Harvey @nathenharvey