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The Ten Commandments of User Experience

Nick Finck
January 05, 2011

The Ten Commandments of User Experience

User experiences are your everyday experiences—anything from operating a car, to making a pot of coffee, to ordering a pair of shoes online. User experience is the result of your interactions with a product or service, specifically how it’s delivered and its related artifacts according to the design.

In this presentation Nick Finck and Raina Van Cleave will explore the ten characteristics of a great user experience. They will cover all aspects of user experience design such as user research, information architecture, information design, technical writing, interaction design, visual design, brand identity design, accessibly, usability and web analytics. Nick and Raina will also explain how following the ten commandments can boost your web sites, web app, or mobile app’s ease of use, appeal, conversion rates, and more.

Nick Finck

January 05, 2011
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Transcript

  1. The Ten Commandments of User Experience Nick Finck & Raina

    Van Cleave March 13, 2010 SXSW Interactive 2010
  2. “User Experience is a focus, a thread that runs through

    all of our disciplines, and which no discipline owns or controls.” - The UXsters Explain UX
  3. • Accessibility (GAWDs) • Information Architecture (IAI) • Information Design

    (IDA) • Interaction Design (IxDA) • Technical Writing (STC) • Usability Engineering (UPA) • User Research (HFES) • Visual Design (AIGA) • Web Analytics (WAA)
  4. “You are not the user. Neither is your boss.” -

    Jessyca Frederick Director of Product Management,ThisNext
  5. “Form must play within the general realm of the familiar

    for easily understood functions.” - Thomas Vander Wal Principal, InfoCloud Solutions
  6. “Design is about communication, and it takes more than pixels

    to communicate.” - Derek Powazek Content & Community Genius
  7. “With our users in mind and the right vision we

    can plan, and develop successful applications” - Aaron Irizarry Principal, Solv
  8. “Executives can no longer afford to formulate strategy without embracing

    user experience” - Peter Morville Principal, Semantic Studios
  9. ! Michael Jordan failed to make his varsity basketball team

    Albert Einstein's teacher described him as "mentally slow" Walt Disney went bankrupt several times
  10. The Ten Commandments of User Experience Nick Finck @nickf nick@blueflavor.com

    http://blueflavor.com Raina Van Cleave @rainaterror [email protected] http://rainavancleave.com