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Leveling Up

Leveling Up

How entrepreneurship effectively has a career ladder, where what you learn doing one company can be used to help jumpstart the next.

Patrick McKenzie

April 16, 2015
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  1. LEVELING UP
    Patrick McKenzie, Starfighter

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  2. What It’s All About

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  3. Flying Geese

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  4. Flying Geeks

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  5. (Make much better mistakes!)
    Don’t Make Our Mistakes

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  6. The Tutorial Mission: Your First Business
    ¨  Ship it. Ship it. Ship it. Ship it. Ship it. Ship it.
    ¨  Optimize for learning over perfection.
    ¨  Start accumulating unfair advantages for later
    businesses.
    ¨  Cover “minimum viable financial goal.”

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  7. How You Know It’s An Advantage?
    ¨  People tell you you’re anomalously good.
    ¨  Watch other people around you in the community.
    Note where you’re doing particularly good on
    something useful.
    ¨  Use your growing understanding of your business to
    project what X would do in another, larger business,
    or a business with advantages you lack.

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  8. The Case Against SaaS For Biz #1
    ¨  Huge barriers to shipping and keeping it in the
    market.
    ¨  Hard to sell and market without any pre-existing
    foothold in industry.
    ¨  Long slow SaaS ramp of death.

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  9. The SaaS Grind
    $0.00
    $200.00
    $400.00
    $600.00
    $800.00
    $1,000.00
    $1,200.00
    $1,400.00
    Appointment Reminder revenue
    (first 18 months)

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  10. The Glide Path To SaaS
    ¨  Plant a flag on the market with an e-book,
    WordPress plugin, etc.
    ¨  Start collecting email addresses.
    ¨  Launch a productized consulting business.
    ¨  Gradually titrate up the amount of software
    offered.

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  11. Typical Bootstrapped SaaS Pricing
    ¨  $29 ~ $49 – Tier 1, some foozles
    ¨  $99 – Tier 2, even more foozles, maybe a special
    feature
    ¨  $249 – Tier 3, lots and lots of foozles

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  12. Productized Consulting Base Offering
    ¨  $99 a month: SaaS application to do pricing pages
    ¨  $500 a month: Savvy pricing pages as a service
    ¤  3 A/B tests to run a month
    ¤  We’ll implement them
    ¤  Nice PDF report to make you look good to boss
    ¨  $2.5k to $10k++ a month: Chief Revenue Officer
    ¤  I’ll own your pricing strategy and physically manage it.
    ¤  I’ll implement all your upsell/etc lifecycle emails.
    ¤  I’ll do all the analysis/reporting for management.

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  13. Founder / product / market fit is one of the best
    advantages you can possibly have.
    “The Peldi Rule”: Love What You Do

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  14. A Missed Opportunity
    BCC
    AR
    Consulting
    Starfighter
    Productized
    Consulting

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  15. Level Up In…
    ¨  Scale of problem you’re attacking.
    ¨  Engineering acumen brought to bear on target.
    ¨  Sales/marketing techniques.
    ¨  Sophistication of business operation.

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  16. AR Revenue Curve Was Depressing
    $0.00
    $1,000.00
    $2,000.00
    $3,000.00
    $4,000.00
    $5,000.00
    $6,000.00
    $7,000.00
    $8,000.00
    $9,000.00
    12/2010
    1/2011
    2/2011
    3/2011
    4/2011
    5/2011
    6/2011
    7/2011
    8/2011
    9/2011
    10/2011
    11/2011
    12/2011
    1/2012
    2/2012
    3/2012
    4/2012
    5/2012
    6/2012
    7/2012
    8/2012
    9/2012
    10/2012
    11/2012
    12/2012
    1/2013
    2/2013
    3/2013
    4/2013
    5/2013
    6/2013
    7/2013
    8/2013
    9/2013
    10/2013
    11/2013
    12/2013
    1/2014
    2/2014
    3/2014
    4/2014
    5/2014
    6/2014
    7/2014
    8/2014
    9/2014
    10/2014
    11/2014
    12/2014
    1/2015
    2/2015
    3/2015

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  17. Those Interminable Middle Years
    $0.00
    $2,000.00
    $4,000.00
    $6,000.00
    $8,000.00
    $10,000.00
    $12,000.00
    7/2006
    9/2006
    11/2006
    1/2007
    3/2007
    5/2007
    7/2007
    9/2007
    11/2007
    1/2008
    3/2008
    5/2008
    7/2008
    9/2008
    11/2008
    1/2009
    3/2009
    5/2009
    7/2009
    9/2009
    11/2009
    1/2010
    3/2010
    5/2010
    7/2010
    9/2010
    11/2010
    1/2011
    3/2011
    5/2011
    7/2011
    9/2011
    11/2011
    1/2012
    3/2012
    5/2012
    7/2012
    9/2012
    11/2012
    1/2013
    3/2013
    5/2013
    7/2013
    9/2013
    11/2013
    1/2014
    3/2014
    5/2014
    7/2014
    9/2014
    11/2014
    1/2015
    3/2015
    AR
    BCC

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  18. Ending A Chapter

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  19. Deciding When It’s Time To Move On
    ¨ Business not helping you achieve goals.
    ¤ Live / Love / Learn
    ¨ You’ve stopped accumulating marginal
    advantages.
    ¨ It’s “clearly time to go.”

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  20. Options For Pruning Portfolio Projects
    ¨ Shut it down.
    ¨ Put it into maintenance mode.
    ¨ Sell it.

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  21. What Does Maintenance Mode Mean?

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  22. Anatomy Of A Saleable Business
    ¨  Goldilocks zone for revenue / price.
    ¨  Low ongoing time involvement from founder.
    ¨  Low-risk that present revenue evaporates.
    ¨  Growth in market.
    ¨  Technical risk mitigated.

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  23. Early Decisions Make Selling Easier
    ¨  Business opportunity: enduring and stable/increasing
    ¨  Technology stack: something simple and well understood
    ¨  Business model: fat margins, ideally recurring revenue
    ¨  Traffic sources: diversity and defensible
    ¨  Founder involvement: variable as desired

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  24. SaaS businesses typically get 24X to 36X of
    average month’s seller discretionary cashflow
    (SDC)
    Let’s Talk Numbers

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  25. Substantial One-Off Money = ?

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  26. Solo Founder -> CEO

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  27. Starfighter
    ¨  Online games (CTFs) engineers play, for fun, by
    programming.
    ¨  We passively identify skilled engineers.
    ¨  We contact them and ask about background/goals.
    ¨  If appropriate, introduce them to hiring managers.
    ¨  If they take a job, we earn a commission.

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  28. What does a CTF look like?

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  29. What does a CTF look like?

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  30. Why was this impossible before?
    ¨  Co-founders: met them as a direct consequence of
    doing things on my own.
    ¨  Starfighter is tremendously technically ambitious.
    ¨  We used reputational capital to bootstrap sales
    cycle.
    ¨  Self-investment required; would have been painful
    before.

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  31. Does Starfighter Pass The Peldi Test?

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  32. Rule #1 at Kalzumeus Software was, literally,
    “We never, ever, ever crunch.” Guess what
    happened the last three months.
    Remember To Be True To Yourself

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  33. Thanks for listening
    ¨  [email protected] or @patio11
    ¨  https://training.kalzumeus.com (mailing list)
    ¨  Software Conversion Optimization course upcoming
    – send me an email when it launches and it’s yours.
    ¨  http://starfighters.io ß seeking players and
    clients, launching early May two weeks!

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  34. Optional Sidebar About Selling

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  35. Pre-requisites For Sale
    ¨  Understand your numbers cold and be able to
    document them all.
    ¨  Isolate assets to be sold from the rest of your
    business.
    ¨  Minimize founder ongoing time commitments.
    ¨  Block off a few months.

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  36. Short answer: yes.
    Should You Use A Broker?

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  37. Process and Timeline
    ¨  January / February: Lay technical and
    organizational groundwork.
    ¨  March: Start working with broker in earnest.
    ¨  Late March: Buyer identified.
    ¨  April 2nd: Contract executed.
    ¨  April 8th: Wire transfer hits bank account.
    ¨  May 3rd: I’m freeeeeeeeeeeee.

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  38. Process Drill Down
    ¨  Gather data on everything. Answer ~100 questions.
    ¨  Broker prepares prospectus.
    ¨  Broker locates, vets buyer. LOI signed.
    ¨  Due diligence to verify all material facts. Answer ~10 questions.
    ¨  Contract signed. Buyer escrows.
    ¨  Transfer domain names & accounts.
    ¨  Escrow released after inspection period ends.
    ¨  Aftercare for negotiated period.

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  39. Making Your Buyer Happy
    ¨  Spend extra time improving backend.
    ¨  Find ongoing technical help for them (huuuuuge).
    ¤  Retainer agreement a good option.
    ¨  Process documents for day-to-day and next ~6
    months. In particular, marketing plan of attack.
    ¨  Go overboard on training.

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  40. How (Not) To Time A Sale
    $0.00
    $1,000.00
    $2,000.00
    $3,000.00
    $4,000.00
    $5,000.00
    $6,000.00
    $7,000.00
    $8,000.00
    $9,000.00
    7/2006
    9/2006
    11/2006
    1/2007
    3/2007
    5/2007
    7/2007
    9/2007
    11/2007
    1/2008
    3/2008
    5/2008
    7/2008
    9/2008
    11/2008
    1/2009
    3/2009
    5/2009
    7/2009
    9/2009
    11/2009
    1/2010
    3/2010
    5/2010
    7/2010
    9/2010
    11/2010
    1/2011
    3/2011
    5/2011
    7/2011
    9/2011
    11/2011
    1/2012
    3/2012
    5/2012
    7/2012
    9/2012
    11/2012
    1/2013
    3/2013
    5/2013
    7/2013
    9/2013
    11/2013
    1/2014
    3/2014
    5/2014
    7/2014
    9/2014
    11/2014
    1/2015
    3/2015
    BCC Monthly Revenue

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