for a future platform beyond imagination 01 PayPay's Vision for the future Business Structure Growth Trajectory Business Overview PayPay’s organization PayPay's organizational culture and 5 senses 02 People are the starting point for innovation. Accelerating Organizational and Individual Growth The human resource system structure that drives our business
for a future platform beyond imagination 01 PayPay's Vision for the future Business Structure Growth Trajectory Business Overview PayPay’s organization PayPay's organizational culture and 5 senses 02 People are the starting point for innovation. Accelerating Organizational and Individual Growth The human resource system structure that drives our business
has rapidly expanded its user base, surpassing 70 million users as of July 2025. In Japan(*1), more than one in two smartphone users utilize PayPay as their payment platform. This remarkable growth highlights PayPay's exceptional speed in releasing new services and expanding its business scale, setting it apart as a fintech company. Business Overview - Over 70 million users in 7 years 70 million registered users (as of July 2025) *1. Based on the Ministry of Internal Affairs and Communications Statistics Bureau's "Population Estimates - July 2025" and the Ministry of Internal Affairs and Communications' "2024 Communication Usage Trend Survey," specifically the section "1. Ownership of Information an d Communication Devices," calculated by the Company.
*Figures of 2024 provided for Japan (From “2024 Ratio of Cashless Payment Among the Total Amount Paid by Consumers Calculated” Ministry of Economy, Trade and Industry’s) Business Overview - Potential of the cashless market in Japan 99.0% 83.5% 75.9% 65.6% 64.2% 61.9% 56.4% 51.2% 47.5% 42.8% 23.9% Korea China Australia Singapore United Kingdom Canada United States France Sweden Japan Germany *2024 * Based on PAYMENTS JAPAN’s ”Cashless Roadmap 2024” and Ministry of Economy, Trade and Industry’s “Cashless Vision” “2024 Ratio of Cashless Payment Among the Total Amount Paid by Consumers Calculated” Ministry of Economy, Trade and Industry’s” Significant opportunity for growth Japan is a laggard in the cashless domain
business growth About 3 2 of Japan’s smartphone users Merchants (locations where PayPay is available) Registered users (*1 *2) 10 million+ locations nationwide (Stores and spots where PayPay or PayPay Card is accepted) *1. Number of users who have registered for a PayPay account, as of July 2025. *2. Based on the Ministry of Internal Affairs and Communications Statistics Bureau's "Population Estimates - July 2025" and the Ministry of Internal Affairs and Communications' "2024 Communication Usage Trend Survey," specifically the section "1. Ownership of Information and Communication Devices," calculated by the Company. Business Overview - Potential for growth
JPY 15.4 Tn JPY 248.8 Bn Business Overview - Annual growth of PayPay Reference: Earnings report statements of the full year of FY24 and Q4, LY Corporation *1. The number of registered users is based on our own survey (as of July 2025). *2. Growth rate compared to the end of FY2023 + 11% YoY Registered users (*1) + 23.2% YoY + 17.6% YoY (*2)
cashless payments Seven years after its launch, "PayPay" now has 70 million registered users, and one in every five cashless payments is made using the platform * Number of registered PayPay Account users, as of July 2025. Registered users (*)
in peer-to-peer remittances Remittances using the “Send / Receive” feature also continues to grow, increasing 35.7% YoY to approximately 380 million times. * Bank transfer related figures are based on materials disclosed by the Japanese Bankers Association (2024 edition Payment Statistics Annual Report for domestic exchanges), including remittances among individuals, between individuals and corporations, and among corporations (excluding salary payments). The number of PayPay remittances also includes transfers of PayPay Money Lite (sending PayPay Money is classified as a remittance, while sending PayPay Money Lite is classified as a transfer). Figures are rounded to the nearest whole number.
CY2023 CY2024 218 252 343 388 188 295 PayPay 74.6 +23% -2% +15% +13% Code payments 115 e-money 60 Debit card 10 Credit card 203 1 in 3,242 payments 1 in 42 payments Percentage of PayPay usage among all cashless payments Business Overview - The leader of cashless payments Code payments surpassed e-money for the first time in the number of annual payments; in 2024, PayPay recorded approximately 7.46 billion payments, capturing about two-thirds of the domestic code payment market share. *Figures from 2018 to 2021 were taken from “Summary of the Study Group on the Future of Cashless Payments” published by the Ministry of Economy, Trade and Industry. Figures from 2022 onward were calculated by PayPay based on the total number of credit card transactions in “Monthly Survey: Credit Card Trends” published by Japan Consumer Credit Association, the number of debit card and e-money transactions in “Payment and Settlement Statistics (January 2025)” published by the Bank of Japan, and the number of code payments in “Stats – Code Payment” published by PAYMENTS JAPAN on March 14, 2025. All decimal numbers are rounded to the nearest whole number. 1 in 12 payments 1 in 8 payments 1 in 6 payments 1 in 6 payments 162 1 in 5 payments
2020 March 2022 October 2023 July 2025 Updated almost every week, about 50 times a year Business Overview - Updated with overwhelming speed for a user-centric app
zone To User To Business Insurance Bank Earn Bonus Promotion logo Retail Promotion Multi- payment Financing Ads SNS EC/ Media Network Payment Send/ Receive
- Strong Business Model Based on payments, the company has developed a three-story structure of merchants' support and financial businesses to achieve high revenues. financing Social transformation through payments and integrated finance Maximize synergies of the PayPay Group merchants business Business Transformation through Support for Merchants Stores and spots where PayPay or PayPay Card can be used at more than 10 million locations nationwide payment Continued creation of QR code payment market Achieved 2/3 of the total market, becoming the Manager of the market financing merchants business payment
of merchants • Development of applications aimed at fintech platforms • Provide credit card services • Provide physical card PayPay Card • Development and provision of "PayPay Asset Management," a mini-app within PayPay • Overseas development bases • Application development (PayPay's horizontal organization) India • Providing bank loans, business loans, and housing loans • Development and provision of "PayPay Bank," a mini-app within PayPay Business Structure - Becoming No. 1 through synergy with group companies PayPay will continue to develop next-gen financial services that leverage the strengths of group companies to maximize the financial experience delivered to users.
has rolled out promotions and services at an overwhelming speed, rapidly spreading nationwide. 2018 2019 Hosted the 2nd “10 Billion Yen Giveaway Campaign.” Exceeded 10 million users, 1 million merchants (locations available), and 100 million payments completed cumulatively. Ranked #1 in the "BEST OF 2019 Top App Rankings" for downloads in the App Store. Founded as a joint-investment by SoftBank and Yahoo Corporation, with Paytm providing the technology. Launched the “PayPay” app. Hosted the “10 Billion Yen Giveaway Campaign.” 2020 Exceeded 25 million users. Launched ”Earn Bonus”(*2) as a mini app within the PayPay app. *2. The current ”Earn Points.” Exceeded 1 billion payments completed cumulatively. 2021 Jun 15 Oct Dec Feb Aug Sep Dec Feb May Nov Jun Dec Jan Aug Oct Launched “PayPay Bill Payments,” enabling payment of utility bills. Exceeded 40 million users. Launched “PayPay Stamp Card” on December 1st, 2021, enabling stamps upon payments. 2022 Launched “PayPay Atobarai” (*3), a convenient payment method accessible within the PayPay app. *3. The current “Credit” payment. Launched “PayPay Invest,” a service provided by PayPay Securities Corporation enabling trading of securities. Acquired shares of PayPay Card Corporation (as wholly owned subsidiary) Established the first offshore development center in India. *1. Current LY Corporation
of the future by leveraging group synergies to expand financial services. Growth Trajectory 2023 Apr Oct Mar Apr Aug Nov Apr May Jul 2024 Exceeded 60 million users. Exceeded 10 million users of “Earn Points”, service providing simulated investments in the PayPay app, the fastest user growth in the industry. Exceeded 10 trillion yen transaction volume for the first time on a consolidated basis. Launched “PayPay Shikin Chotatsu (Funding)”, an invite-only service allowing merchants to receive future sales in advance. Enabled real-time confirmation of PayPay Card payment information in the “History” screen of he PayPay app. Remittances made via PayPay captured approximately one sixth of all domestic money transfers. Started accepting applications for iDeCo through “PayPay Invest.” The number of “Earn Points" users exceeded 20 million, further expanding the industry's largest number of users! The virtual card "PayPay Balance Card" is launched! Exceeded 70 million users. Received designation from the Minister of Health, Labor and Welfare for digital salary payment Ten SoftBank Group companies began using "PayPay Paycheck" for digital salary payment PayPay" can now be used for online donations and fundraising PayPay Paycheck is now available to employees outside the SoftBank Group companies Acquisition of shares of PayPay Bank, Corp. (as wholly owned subsidiary) New payment method "PayPay Bank Balance (now PayPay Debit)" is introduced in "PayPay"!
for a future platform beyond imagination 01 PayPay's Vision for the future Business Structure Growth Trajectory Business Overview PayPay's organization PayPay's organizational culture and 5 senses 02 People are the starting point for innovation. Accelerating Organizational and Individual Growth The human resource system structure that drives our business
Rice What is your real purpose? SPEED is our bet on the market Believes in our PRODUCT & TEAM Be Sincere To be Professional Ego is not welcome, Communicati on is necessary PayPay 5 senses PayPay 5 senses PayPay's organizational culture that creates a future beyond imagination. What PayPay members value about our work.
Rice Don’t forget the Day1 mindset. Take action, looking for essential objectives and values. Try to take risks again and again and never stop challenging. - What is your real purpose? - Be Sincere To be Professional Be sincere and work as a professional without making any compromise. Create new opportunities and values. See it through to the end. Believes in our PRODUCT & TEAM Enjoy growing together, believing in the product, our teams and that we will be the No.1 FinTech company in the world. SPEED is our bet on the market Contribute to our users and the company by achieving results at an amazing speed. PayPay 5 senses Ego is not welcome, Communication is necessary Value communications and respect diversity of our colleagues. Work together and tackle tasks as one. 01 02 04 05 03
Performance Diversity Speed Simple Speed To achieve unparalleled business speed, A system that is less burdensome to operate and more responsive to change. Pay for Performance Rewarding results and contributions to the achievement of company-wide goals, and maximization of corporate value through a system of well-balanced compensation. Diversity A system that realizes "true diversity" that continues to generate business innovation. Simple A simple system that realizes speed, performance-based management, and diversity.
philosophy- Creating opportunities for individual and organizational growth by constantly realizing an optimal organization and the right people in the right positions. new old Genius engineer paid more than the president. Top Sales paid more than Senior Manager Hired Positions are cast ( 1 year renewal. ) - No grading system. - Separation of position and compensation Always - Optimal organization (as flat as possible) - The right person in the right place Creating opportunities for individual and organizational growth. Changing organizational restructuring and staffing. Mobilize the people we need. Venture culture of continuous innovation. Always Day1 No barriers between people or between organizations. Hired Innovation Overwhelming speed. Unparalleled No. 1.
generously rewards those who have achieved excellence ・No ability evaluation, value evaluation, etc. ("Positions are assignments", no grading system) ・ However, actions that negatively impact the organization are evaluated as negative contributions. ※Results are reflected in compensation once a year (twice a year for the product engineering team) Simple evaluation cycle that does not reduce the speed of business growth. No cap on salary increases, but raises up to the amount commensurate with expected contributions (within fund limits). Relative evaluation within teams ※In principle, no benefits or allowances that are not tied to performance or contribution. ※Focus and distribute funds to the best and brightest. Pay for Performance (Compensation/annual bar.) Strict evaluation ratios set for the number of team personnel. S10% / A40% / B40% / C10% Only performance is evaluated. Contribution to the achievement of company-wide and organizational goals and maximization of corporate value S C A B 10% 10% 40% 40% Evaluation Further salary increase Salary increase No salary increase No salary increase (Salary down included) ◎ - ◦ - Allocation S A B C Innovation Overwhelming speed. Unparalleled No. 1.
"diversity itself" (e.g., bias toward women, etc.) Combining wisdom regardless of individual attributes (nationality, gender, age, etc.) Pay for Performance Pay for Performance for people of all backgrounds with Fair Evaluation and Compensation Other Innovation Overwhelming speed. Unparalleled No. 1. Innovation Overwhelming speed. Unparalleled No. 1.
We have excellent members from all over the world through our meritocracy, which is open to all ages, nationalities, and genders. North America United States Canada Latin America Mexico Costa Rica Brazil Peru Argentina Africa Egypt Morocco Kenya Malawi South Africa Asian India Pakistan Bangladesh Sri Lanka Myanmar Malaysia Singapore Thailand Indonesia Cambodia Philippines Taiwan Vietnam Korea Nepal China Europe United Kingdom France Germany Portugal The Netherlands Spain Norway Sweden Romania Finland Poland Russia Ukraine Belarus Iran Israel Middle east Australia New Zealand Oceania 26.1% Percentage of foreign nationals among employees (as of 1st July 2025) About 50 countries Our members come from
0.5 1 1.5 2 2.5 Business/Corporate Product Engineer 0.7% Hiring talented professionals from all over the world who match our orientation. We are committed to Hiring and have strict settings for selection standards. PayPay's Hiring Rate in Acquiring Talent. Hiring rate companywide average