Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
How to ask questions and find the right answers
Search
Florian Plank
November 09, 2013
Programming
380
2
Share
How to ask questions and find the right answers
An introduction to finding help online when beginning programming. Given at RailsGirls Oulu.
Florian Plank
November 09, 2013
More Decks by Florian Plank
See All by Florian Plank
Ready, set, immersion!
polarblau
0
210
Prototyping all the things
polarblau
2
190
CoffeeScript vs. ECMAScript 6
polarblau
5
3.6k
Design for a complex Reality — Siili Breakfast Edition
polarblau
0
170
Enabling Design for a Complex Reality
polarblau
2
150
A primer on Content Security Policy
polarblau
1
460
Rails and the future of the open web
polarblau
3
140
Brief Ruby/Ruby on Rails intro
polarblau
3
210
Ruby Idioms
polarblau
3
610
Other Decks in Programming
See All in Programming
Back to the roots of date
jinroq
0
700
Spec-Driven Development with AI Agents (Workshop, May 2026)
antonarhipov
2
310
The Past, Present, and Future of Enterprise Java
ivargrimstad
0
490
運転動画を検索可能にする〜Cosmos-Embed1とDatabricks Vector Searchで〜/cosmos-embed1-databricks-vector-search
studio_graph
1
650
【26新卒研修】OpenAPI/Swagger REST API研修
dip_tech
PRO
0
140
ソフトウェア設計の結合バランス #phperkaigi
kajitack
0
490
書き換えて学ぶTemporal #fukts
pirosikick
2
350
t *testing.T は どこからやってくるの?
otakakot
1
900
AI時代のエンジニアリングの原則 / Engineering Principles in the AI Era
haru860
0
1.1k
AIと共に生きる技術選定 2026
sgash708
0
120
20年以上続くプロダクトでも使い続けられる静的解析ツールを求めて
matsuo_atsushi
0
140
Terraform言語の静的解析 / static analysis of Terraform language
wata727
1
140
Featured
See All Featured
Code Review Best Practice
trishagee
74
20k
The innovator’s Mindset - Leading Through an Era of Exponential Change - McGill University 2025
jdejongh
PRO
1
160
Writing Fast Ruby
sferik
630
63k
Technical Leadership for Architectural Decision Making
baasie
3
350
The B2B funnel & how to create a winning content strategy
katarinadahlin
PRO
1
350
Six Lessons from altMBA
skipperchong
29
4.2k
"I'm Feeling Lucky" - Building Great Search Experiences for Today's Users (#IAC19)
danielanewman
231
23k
The Psychology of Web Performance [Beyond Tellerrand 2023]
tammyeverts
49
3.4k
Color Theory Basics | Prateek | Gurzu
gurzu
0
310
How to audit for AI Accessibility on your Front & Back End
davetheseo
0
360
Efficient Content Optimization with Google Search Console & Apps Script
katarinadahlin
PRO
1
530
Facilitating Awesome Meetings
lara
57
6.8k
Transcript
H W TO ASK QUESTIONS AND FIND THE RIGHT ANSWERS
You will f*ck up.
You will f*ck up. Every day.
And that’s okay.
And that’s okay. It’s the best part, really.
“Your pain is the breaking of the shell that encloses
your understanding.” Khalil Gibran
(A story of a button.)
Getting ahead in 5 easy steps
Admit that you have a problem. 1
Walk away. 2
Narrow it down. 3
A Is something broken? B Are you stuck?
- What does it take to trigger the problem? -
What is it that you want to achieve? - What happens instead? A
- What is it that you want to achieve? -
What is involved? - Where are you getting stuck? B
Research. 4
A “Do you have a name”? Check the documentation.
None
None
A + B Too fuzzy? — Use a search engine.
Don’t bother with site searches.
None
?
What does it take to trigger the problem? What is
it that you want to achieve? What happens instead? A WHEN THEN BUT
What is it that you want to achieve? What is
involved? Where are you getting stuck? B WHAT WITH HOW
- Leave your emotions at the door. - Formulate your
question with the answer in mind. - Be speci c in your terms. - Consider variations of your problem. - e order of the search terms matters. - Let the results guide your next question.
A + B Evaluate the results.
- How old is an answer? Check the date. -
How trustworthy is the source? - Explanation or just a code snippet? - Close, but no cigar? —Can you adapt an answer to your use case?
Ask for help. 5
None
(What is Stackover ow and how does it work?)
So, you think you’re ready to ask a question?
Have you exhausted all other means?
Did you search for similar questions?
Really?
Really? Alright then —
None
None
- Leave your emotions at the door. - Be speci
c, be brief.
None
None
None
- Leave your emotions at the door! - Provide all
necessary context. - Show that and what you’ve tried. - Be speci c, be brief. - Make it relevant to others. - Keep an open mind. - Be nice.
None
- Use as little tags a as possible. - Don’t
use buzzwords. - is is not a honey pot!
None
None
Now wait. Go, do something else. Be patient.
…
Found what you needed?
Found what you needed? Take some time to understand.
Comment. Ask follow–up questions. Be grateful.
…
Repeat. ∞
Experts Beginners
Experts Beginners Highly specialized questions Universal questions
Someone somewhere had the same problem than you before.
Give up.
Give up for the moment
Give up for the moment, but never for good.
Don’t be afraid to ask for help.
Writing Ruby is a magical experience, but Ruby is not
magic.
Here’s something to get you started:
None
None
@polarblau