Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Site Reliability Engineering: Getting C-Level S...
Search
Posedio
PRO
June 11, 2024
Programming
0
33
Site Reliability Engineering: Getting C-Level Support
Posedio
PRO
June 11, 2024
Tweet
Share
More Decks by Posedio
See All by Posedio
Lost Jobs, Zombie Tasks and AirFlow Nightmares: A debugging Deep Dive
posedio
PRO
0
18
Designing Zero Trust Systems
posedio
PRO
0
22
Platform user's remorse
posedio
PRO
0
120
Go KonMari on your SQL
posedio
PRO
0
19
Rolling out digital receipts on GCP infrastructure
posedio
PRO
0
16
API First revisited - where did we take a left turn?
posedio
PRO
0
62
Solving Multi-Tenant Challenges: Apache Airflow and Cloud Composer in Action
posedio
PRO
0
51
Contract testing with Java
posedio
PRO
0
43
Flink in two nutshells
posedio
PRO
0
56
Other Decks in Programming
See All in Programming
20250708_JAWS_opscdk
takuyay0ne
2
120
テスト駆動Kaggle
isax1015
1
510
PHPで始める振る舞い駆動開発(Behaviour-Driven Development)
ohmori_yusuke
2
420
MCPを使ってイベントソーシングのAIコーディングを効率化する / Streamlining Event Sourcing AI Coding with MCP
tomohisa
0
160
Git Sync を超える!OSS で実現する CDK Pull 型デプロイ / Deploying CDK with PipeCD in Pull-style
tkikuc
4
240
オンコール⼊⾨〜ページャーが鳴る前に、あなたが備えられること〜 / Before The Pager Rings
yktakaha4
1
770
スタートアップの急成長を支えるプラットフォームエンジニアリングと組織戦略
sutochin26
1
6.7k
AIともっと楽するE2Eテスト
myohei
8
2.9k
ISUCON研修おかわり会 講義スライド
arfes0e2b3c
1
460
ソフトウェア品質を数字で捉える技術。事業成長を支えるシステム品質の マネジメント
takuya542
2
14k
Rubyでやりたい駆動開発 / Ruby driven development
chobishiba
1
750
AIプログラマーDevinは PHPerの夢を見るか?
shinyasaita
1
240
Featured
See All Featured
Creating an realtime collaboration tool: Agile Flush - .NET Oxford
marcduiker
30
2.1k
Gamification - CAS2011
davidbonilla
81
5.4k
4 Signs Your Business is Dying
shpigford
184
22k
Automating Front-end Workflow
addyosmani
1370
200k
Navigating Team Friction
lara
187
15k
VelocityConf: Rendering Performance Case Studies
addyosmani
332
24k
Site-Speed That Sticks
csswizardry
10
700
Rebuilding a faster, lazier Slack
samanthasiow
83
9.1k
The World Runs on Bad Software
bkeepers
PRO
69
11k
A better future with KSS
kneath
238
17k
The Psychology of Web Performance [Beyond Tellerrand 2023]
tammyeverts
48
2.9k
Music & Morning Musume
bryan
46
6.7k
Transcript
None
2 RELIABILITY IS THE MOST IMPORTANT THING DORA Report
3 WE BUILD SOFTWARE FOR USERS And we measure success
with velocity
4 THE WORLD IS A MESSY PLACE Every time we
deploy a feature, we borrow reliability to invest in the future
5 WHAT DO YOU EXPECT FROM APPLICATIONS
6 RELIABILITY • Meets targets ⇒ happy customers • Sad
customers ⇒ misses targets
7 ERROR BUDGET BURN RATE • When to act •
When to “invest” • How to measure impact
8 DATA DRIVEN DECISIONS With an error budget
9 WHAT CAN WE SPEND THE BUDGET ON • Releasing
new features • Expected system changes • Inevitable failure in hardware, networks, etc. • Planned downtime • Risky experiments
10 MAKE YOUR USERS HAPPY