THE RIGHT PITCH • GETTING A RESPONSE FROM THE PROSPECT TEAM • FINDING THE RIGHT DECISION MAKER • GETTING A RESPONSE FROM THE DECISION MAKER • SCHEDULING A MEETING WITH THE DECISION MAKER • FOLLOWUP IN CASE OF NO RESPONSE CHALLENGES OF PRE-SALES
THE RIGHT DECISION MAKERS • FIGHTING COMPETITION IN THE MARKET • MANAGING PROSPECT EXPECTATIONS • LONG WAITS DUE TO PROSPECT SIDE UNCERTAINTY • GETTING APPROVALS FOR POC • NEGOTIATIONS WITH VENDOR MANAGEMENT • CONVINCING THE DECISION MAKERS • ENTERTAINMENT MEETINGS CHALLENGES OF A SALESPERSON
WORKSHOPS AND TRAININGS • DRIVING POCs TO MEET PROSPECT OBJECTIVES • OWNERSHIP OF INTEGRATIONS AND HANDOVERS • CONSULTING FOR JOURNEYS, VOLUME & MAU GROWTH • BUILDING PERFORMANCE REPORTS • ENSURING PERIODIC CLIENT SYNCUPS • SUPPORT CO-ORDINATION FOR TICKETS & QUERIES
INTEGRATION SETTINGS. • DRIVING WARMUP FOR EMAIL CLIENTS. • DRIVING INTEGRATIONS FOR WEB & APP CLIENTS. • ONBOARDING CLIENTS FOR WHATSAPP & PERSONALISATION. • DEPLOYING CAMPAIGNS AND JOURNEYS. • TROUBLESHOOTING AND RESOLVING SYSTEM RELATED QUERIES FROM CLIENTS. • TRAINING CLIENTS ON NETCORE PLATFORMS. • BUILDING CUSTOMISED SOLUTIONS TO MEET CLIENT EXPECTATIONS.
THAN SUPPORT FOCUSSED • UNDERSTANDING OF THE CLIENT VALUE • TOTAL OWNERSHIP OF EACH ACCOUNT • UNDERSTANDING OF CLIENT QUERIES AND SUGGESTING BEST OF THE SOLUTIONS • PRO-ACTIVE IN RESOLVING CLIENT QUERIES BEFORE TIME • THINK LIKE AN ENTREPRENUER AND WORK LIKE A CEO
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