Build a Realtime Voice Agent

Part of InferSights initiative by Simplismart.ai

Transcript

1. infersights #001 infersights #001 Build Real time Voice Agent with STT, LLM and TTS using Simpismart Contact pratik@simplismart.tech Hi, I am here for an appointment I am h Simplismart
2. Simplismart Hello, I need help with my internet connection. It keeps disconnecting. Hi! I’m here to help. Can you tell me if the problem happens on all devices or just one?
3. What we're solving for today? Simplismart
4. Simplismart Our Team - October 2025 Pratik Parmar // DevRel linkedin.com/in/pratikparmar1/ Sasmit Datta // ML Engineer linkedin.com/in/sasmit-datta/ Arinjay Saxena // CEO’s Office linkedin.com/in/arinjay-saxena/
5. Simplismart The Problem - October 2025 According to a report by Plivo- 73-79% 12 minutes $4-8 per ticket of customers expect instant support Average wait time: Support costs: BEFORE AFTER
6. Simplismart Traditional Ways of Support - 1 2 3 4 5 6 7 8 9 0 IVR Systems Automated telephony system enabling caller interaction via voice or keypad Chatbots AI-powered software that simulates human conversation through text interactions 08:15 AM Assistant Didn’t understand. Try again later. 08:16 AM Help Please... Just Now Assistant Didn’t understand. Try again later. 08:16 AM Custom Development Requires significant time and effort to build a voice agent that convincingly mimics human behavior.
7. Simplismart Voice Agent - October 2025 Natural Speech Recognition Contextual Understanding Human-like Responses
8. Simplismart Why Pipecat + Simplismart ? October 2025 Pipecat Real-time Voice & Multimodal Agent Framework Simplismart MLOps platform offering seamless support for the best models tailored to your specific use case
9. Simplismart Simplismart is - Production-Ready Modular AI Infrastructure Developer-First Platform Ultra-Low Latency
10. Tech Stack and Architecture Simplismart
11. Simplismart Tech Stack October 2025 STT - Whisper V3 LLM - Gemma 3 1B TTS - Kokoro Infrastructure - Simplismart Framework - Pipecat Kokoro Gemma 3 1B Whisper V3 Simplismart TTS, STT & LLM models are hosted on Simplismart Pipecat
12. Simplismart Voice Agent Architecture October 2025 Voice Input STT LLM TTS Voice Output Whisper V3 Gemma 3 1B Kokoro End User Simplismart
13. Simplismart Deployment through Simplismart October 2025 TTS through docker-hub: LLM OpenAI Whisper Deploy Endpoints simplismart/kokoro-tts:latest through Simplismart’s Model Marketplace through Simplismart’s Model Marketplace through Platform Generation
14. Model Deployment on Simplismart Simplismart
15. Simplismart Let’s build it! October 2025 Github Link - https://github.com/simpli-smart/voice-agent
16. Simplismart Results October 2025 Metrics Before Simplismart After Simplismart First Response Time 12 min. < 400ms Resolution Rate 60% 85% Cost per Interaction $ 4-8 $ 0.50 Metrics Before Simplismart After Simplismart First Response Time 12 min. < 400ms Resolution Rate 60% 85% Cost per Interaction $ 4-8 $ 0.50
17. Simplismart What's Next? October 2025 Add RAG Support Autonomous Agent Better Interruption Handling
18. Simplismart Resources October 2025 Simplismart Docs Github Repo Code Simplismart Free credits
19. Simplismart Q&A October 2025
20. Simplismart THANK YOU! Wishing all a very happy festive season ahead!