Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Disrupt HR: 70% of digital transformations fail, heres' why

Rene Morency
February 27, 2017

Disrupt HR: 70% of digital transformations fail, heres' why

Digital Transformation goes beyond Technology… it is also about transforming the Organisation. Introducing Agile People Ops

Rene Morency

February 27, 2017

More Decks by Rene Morency

Other Decks in Business


  1. None
  2. 70% of Digital Transforma2ons fail @browserlondon

  3. Digital Transforma2on is an organisa2on’s journey to becoming a digital

    business @browserlondon
  4. Digital Transforma2on goes beyond Technology… It is also about transforming

    the Organisa2on
  5. Increase agility throughout the enterprise by… Strengthening business capability to

    respond to change at a rapid pace in order to… Navigate the future path of the business with higher confidence under condi;ons of: •  Vola;lity •  Uncertainty @browserlondon •  Complexity •  Ambiguity Goal of Digital Transforma2on
  6. 1. Adop;on of Lean and Agile Values & Prac;ces 2.

    Typically begins with Technology teams 3. Scales out to rest of organisa;on Core Founda2on of these capabili2es rest upon…
  7. Crea;ng the condi;ons for Lean & Agile values and prac;ces

    to thrive 1. Cultural mind shiKs and behaviours 2. Defining new structures 3. Lean Governance Removing Barriers across the organisa;on to their benefits @browserlondon Digital transforma2on involves…
  8. 1. HR needs a seat in the core digital transforma;on

    team 2. Build HR solu;ons that support and sustain Agile Workforce prac;ces 3. HR leaders to champion People aspect of transforma;on 4. Manifesto for Agile HR Development, Agile People Ops @browserlondon HR plays a key role in Digital transforma2on
  9. Agile People Ops @browserlondon Introducing….

  10. We are uncovering beWer ways of developing a workplace culture

    by doing it and helping others do it. Through this work we have come to value: 1. Networked structure over ver;cal hierarchy 2. Transparency over secrecy 3. Adaptability over prescrip;veness 4. Delivering value to souls over jobs and roles 5. Intrinsic mo;va;on over extrinsic rewards 6. Ambi;on over obliga;on That is, while there is value in the items on the right, we value the items on the leK more. @browserlondon Manifesto for Agile HR Development
  11. The role of leaders is to: 1. Define the vision

    and strategy 2. Monitor the bigger picture 3. Con;nuously recalibrate and priori;ze the strategy 4. Con;nuously adjust and adapt funding to meet changes What do Lean/Agile Workforce Prac2ces look like? @browserlondon
  12. What do Lean/Agile Workforce Prac2ces look like? Emphasis is on

    crea;ng and delivering value versus headcount, resourcing and cost
  13. @browserlondon What do Lean/Agile Workforce Prac2ces look like? People are

    organised into teams that are… …rather than by financial management structures •  Stable •  Cross-func;onal •  Self-organizing •  Cost centers •  Projects •  Matrix management
  14. What do Lean/Agile Workforce Prac2ces look like? People in organised

    teams: 1. Make the business and technology decisions to achieve goals 2. Are accountable for achieving them 3. Are strategically led, not directed 4. Are self-organizing under flat management structure 5. Freely collaborate with teams across all func;onal areas and not constrained by silos @browserlondon
  15. @browserlondon What do Lean/Agile Workforce Prac2ces look like? •  Flexibility

    to meet changing business need •  Year round forma;on of new teams possible through con;nuous business planning •  Teams have versa;lity to shiK to other products/value streams
  16. What HR Prac2ces needs to be adopted? •  Compensa;on &

    Benefits •  Role & Responsibili;es & Titles •  Career Development & Learning •  Performance Management •  Onboarding •  Talent Acquisi;on
  17. @browserlondon Agile Talent Acquisi2on •  Hire People over Paper • 

    Engage teams at center of hiring process •  Make teams primary decision makers as they hold the accountability for delivering value
  18. @browserlondon Agile Talent Acquisi2on •  Allow candidate to showcase ability

    thru “Live Immersion” with Agile team •  Experien;al Events •  Mul;-team Hackathons
  19. •  Candidates demonstrate their versa;lity and flexibility. How Full Stack

    are they? •  Teams pitch themselves to candidates •  Observe collabora;ve behavior and Team fit @browserlondon Agile Talent Acquisi2on
  20. The reason for DX failure… Here’s why 70% of transforma;ons

    fail (it’s not the technology) •  Delay, avoidance or failure will have a measurable impact in building the founda;on for a digital business •  Overly rigid workforce •  Underperforming teams •  Decreased value flow to customers •  Weaken capability to respond to change at a rapid pace @browserlondon
  21. How to avoid DX failure •  Make HR agile –

    adopt People Ops! •  Favour interac;on over transac;on •  Empowering teams @browserlondon
  22. None