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Behind The Curtain: Talking to Vendors About Accessibility

Behind The Curtain: Talking to Vendors About Accessibility

Sean Yo

May 30, 2014
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  1. "How can I get there?" asked Dorothy. "The road to

    the City of Emeralds is paved with yellow brick," said the Witch, "so you cannot miss it. When you get to Oz do not be afraid of him, but tell your story and ask him to help you. Good-bye, my dear."
  2.  An Accessibility Hierarchy Of Needs  How To Get

    From Here To Accessibility  5 Questions To Ask Vendors  4 Things You Can Do To Learn About A Product  3 Ways To Give Your Story A Happy Ending
  3. HOW

  4. Search! Look at the web, FB, Twitter etc. Look at

    what other people say about the brand’s and the product’s accessibility integrated culture lifecycle engineering checklist compliance perceivable content
  5. integrated culture lifecycle engineering checklist compliance perceivable content Read their

    Accessibility Policy Read the VPAT  Supports – Does Not Support – Supports with Exceptions  Look for detailed remarks  Not Supported Doesn’t Mean Bad  This is voluntary and they are owning the issue – that’s a good thing
  6. integrated culture lifecycle engineering checklist compliance perceivable content  Take

    a look at the product for yourself!  Use a screen reader: JAWS, NVDA  Web tools: Fangs, WAVE, FAE  http://sean.ly/a11ytools  Check the vendor’s website with these tools
  7.  Get out of the building and talk to people

     Have your users use the product  Ask them “What problems are you trying to solve?”  Ask them “What are your current pain points?” integrated culture lifecycle engineering checklist compliance perceivable content
  8. Hadi Rangin How to talk and discuss about accessibility with

    vendors? http://j.mp/1mgwwqW Carin Headrick @vccarin