Primary Resources:
● Where the Action Is: The Meetings That
Make or Break Your Organization by J.
Elise Keith, (c) 2018
● Facilitator's Guide to Participatory
Decision-Making by Sam Kaner, Third
Edition, (c) 2014
Starting with Collaboration as the Work:
● Gamestorming: A Playbook for Innovators,
Rulebreakers, and Changemakers by
Dave Gray
Secondary Resources:
● Surprising Science of Meetings by Steven
G. Rogelberg
● Meeting Design by Kevin M. Hoffman
● Death by Meeting by Patrick M. Lencioni
Collaboration as the Work:
● This Is Service Design Doing: Applying
Service Design Thinking in the Real World
by Marc Stickdorn et al
● The Design Thinking Playbook: Mindful
Digital Transformation of Teams, Products,
Services, Businesses and Ecosystems by
Michael Lewrick et al
End of Message: Q&A time