their full potential. Collaboration: Decisions are made together as a team, after active discussion. 'Managed conflict': Issues are not avoided; resolutions/ compromises are sought & found. Flexibility/ adaptability: Accepting, supporting & facilitating change. Sacrifices where appropriate. Information sharing: Members keep each other up-to-date, both formally & informally. 'Balanced participation': Equal opportunities to contribute; members feel valued. Positive working atmosphere: Active promotion of mental & physical wellbeing. 'Valued diversity': Differences viewed as opportunities; anti- discriminatory. Peer-to-peer support: Formal & informal debriefs. Supportive integration of new members. Feedback: Supported self-reflection & peer-evaluation. Open to constructive criticism. Communication: Two-way ↔. Open, honest & respectable. Clarity of purpose: Clear definition & understanding of role & responsibilities.. Resources: Time, staffing, energy & funding. Trust: Team leaders ↔ Members. Members ↔ Members. Team ↔ Service. Motivation: Day to day. Commitment to a long-term vision for the service. Simon Mark Daley (2019). The Pyramid of