tweets • simonmarkdaley/status/1359891685606625288 @simonmarkdaley “Debriefing” in nursing/clinical practice; Working in healthcare - particularly areas such as ED & critical care - HCPs are exposed to a variety of traumatic, stressful &/or challenging events. /1 Debriefing is essential as it; 📍 Enhances team members’ ability to deal with events. 📍 Offers opportunity to challenge what happened. 📍 Reduces the risk of psychological harm. 📍 Allows for information to be used to analyse an event & reduce future untoward events. /2 Debriefs should focus on learning, supporting & providing closure after an incident/event. The tone should be non-threatening & non- judgemental. /3 Debirefs should not be about criticising or blame-placing. If there are genuine concerns about team members involved, then these should be addressed separately & prior - these should not be raised during the debrief. /4 That said, if team members ask specifically about these issues during the debrief, it is important to be as open & honest as is possible, whilst remaining professional & open-minded. /5 Debriefs can be highly emotionally charged so the leader needs to balance the need/opportunity to decompress early vs maintaining professionalism & allowing team members time to process before revisiting the event (individual coping
in the days following an incident, although it may then be difficult to ensure all team members are able to participate. Generally same-shift “hot debriefs” are optimal; whilst details are fresh in the minds of team members. /7 Choose an appropriate environment; ➡ Comfortable, familiar & accessible to all team members. ➡ Free from interruption & distraction or direct association w/ the incident if this has been particularly emotional/traumatic. /8 If there is someone available (ideally who was not involved w/ the incident) ask them to sit in & make notes, so that this can be typed up & circulated to any team members who have been unable to attend. /9 Start by reviewing what happened. The debrief “leader” should talk through the event from start to finish, being as detailed & specific as possible. Allow team members the opportunity to add anything & offer their perspectives if they differ or add something. /10 ▪ Discuss & emphasise what went well. ▪ Allow team members the opportunity to contribute & discuss. ▪ Provide comment & praise where appropriate. /11 Discuss what went less well (this may be minimal) & what may have contributed to this. Allow the opportunity once more for team members to contribute. 🔸 Do they agree? 🔸 What is their perspective? 🔸 LISTEN. 🔸 Be understanding. 🔸 Be honest. 🔸 Re-focus on the positive. /12
address seperately where possible, but there are times when this may be unavoidable. Avoiding appropriate criticism MAY be perceived as disingenuous. /13 Explore what can be learnt from the event - as a team. Allow team members to present their own observations & suggestions/ideas. Individual learning points are best addressed elsewhere. /14 Explore what measures could be put in place to prevent/mitigate future events of this nature. Again, allow team members ownership of this process. /15 Allow team members to add remarks. Make yourself available to team members to approach you individually, if they wish to. Signpost to any resources such as well- being services, HR, occupational health or counselling, if relevant. /16 📍 Summarise what has been discussed - nothing new. 📍 Reiterate learning points. 📍 How you leave team members feeling at this sign-off may be all that they remember afterwards; finish by refocusing on the positives. 📍 Thank team members for their participation/contributions. /17 Unroll @threadreaderapp