Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Handling Clients - The Human Way!

Avatar for Vivek Jain Vivek Jain
December 02, 2017
Business
0
200

Handling Clients - The Human Way!

Avatar for Vivek Jain

Vivek Jain

December 02, 2017
Tweet

Other Decks in Business

See All in Business
AnyMind Group Culture Deck (JP)
Avatar for AnyMind Group anymind
6
210k
The 5 Breaking Points of Engineering Scale
Avatar for Manish Pandit mpandit
1
140
SpiderPlus & Co. 会社紹介資料（新卒採用）
Avatar for スパイダープラス株式会社 spiderplus_cb
0
260
ワンキャリア 会社説明資料 / Company Deck
Avatar for ONE CAREER onecareer
7
280k
enechain company deck
Avatar for enechain Recruitment Team enechain
PRO
10
160k
新卒採用向け説明資料
Avatar for 新東亜交易株式会社 kazumakitao
1
1k
jinjer recruiting pitch
Avatar for jinjer_official jinjer_official
0
180k
VCファンドにおける公正価値評価の留意点
Avatar for 公正価値評価タスクフォース fairvalue_tf
0
3.3k
Antigravity × Claude Code：AIネイティブ開発を加速させるパートナーシップの組み方
Avatar for ため tame
1
410
Team Topologies as the 'infrastructure for agency' with humans and AI
Avatar for Matthew Skelton matthewskelton
PRO
0
140
動機は不純、だがそれがいい
Avatar for Naoki Iwanaga newrice
0
180
HENNGE会社紹介資料/company_introduction
Avatar for HENNGE hennge
4
240k

Featured

See All Featured
Jess Joyce - The Pitfalls of Following Frameworks
Avatar for Tech SEO Connect techseoconnect
PRO
1
110
The Invisible Side of Design
Avatar for Vitaly Friedman smashingmag
302
51k
Odyssey Design
Avatar for Ryan Kendrick rkendrick25
PRO
2
550
コードの90%をAIが書く世界で何が待っているのか / What awaits us in a world where 90% of the code is written by AI
Avatar for r-kagaya rkaga
60
42k
Connecting the Dots Between Site Speed, User Experience & Your Business [WebExpo 2025]
Avatar for Tammy Everts tammyeverts
11
860
Helping Users Find Their Own Way: Creating Modern Search Experiences
Avatar for Dan Newman danielanewman
31
3.1k
What Being in a Rock Band Can Teach Us About Real World SEO
Avatar for Ade Holder 427marketing
0
190
Design and Strategy: How to Deal with People Who Don’t "Get" Design
Avatar for Morgane Peng morganepeng
133
19k
No one is an island. Learnings from fostering a developers community.
Avatar for Antonio thoeni
21
3.6k
How to Talk to Developers About Accessibility
Avatar for Jason CranfordTeague jct
2
150
Rebuilding a faster, lazier Slack
Avatar for samanthasiow samanthasiow
85
9.4k
Un-Boring Meetings
Avatar for Sebastian Deterding codingconduct
0
220

Transcript

  1. Handling Clients- The Human Way! @svivekjain

  2. WHO is your client?

  3. None
  4. None
  5. None
  6. None
  7. None

  8. WHAT is your client’s business?

  9. Explore your client’s business

  10. None

  11. WHY has the client reached out to you?

  12. WHEN are updates expected?

  13. friend “Five More Minutes”

  14. Don’t be a friend “Five More Minutes”

  15. “We are on it!”

  16. HOW to get good results?

  17. The LED way Lead

  18. None
  19. None

  20. -Oprah Winfrey “Leadership is about Empathy”

  21. The LED way Empathize

  22. The LED way Document

  23. None

  24. Empathize. Document. Lead.

  25. Thanks! @svivekjain [email protected]