Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Handling Clients - The Human Way!

Sponsored · Ship Features Fearlessly Turn features on and off without deploys. Used by thousands of Ruby developers. →
Avatar for Vivek Jain Vivek Jain
December 02, 2017
Business
210
0

Handling Clients - The Human Way!

Avatar for Vivek Jain

Vivek Jain

December 02, 2017

Other Decks in Business

See All in Business
20260422_PdM社内定例資料_スタンスをとることがアウトカムに直結する
Avatar for numashi numashi
4
2.6k
ties｜クラウド顧客・案件管理システム - サービスのご紹介
Avatar for So Kotani / Crisp Code inc. CEO so_kotani
2
740
YassLab (株) サービス紹介 / Introduction of YassLab
Avatar for YassLab yasslab
PRO
3
42k
データ分析をはじめよう/lets_start_data_analysis
Avatar for florets1 florets1
2
1k
標準仕様だけでは対応できない入社・異動・退職をどう実装するか？ / JOUG Presentation Going Beyond Standard_Specs Implementing JML Workflows
Avatar for Tatsumi Nishikawa tatsumin39
1
300
インキュデータ会社紹介資料
Avatar for Recruit@INCUDATA okitsu
3
54k
「愛するということ」がAI時代のマネジメントの教科書だった件
Avatar for Yuki yukiusa7991
0
450
VISASQ: ABOUT DEV TEAM
Avatar for VISASQ eikohashiba
6
44k
UPs Meet up! vol.9_LT_コーポレートのためのAI活用戦略会議
Avatar for Saki Yogoro sakiyogoro
0
400
【UI/UXデザイナー職】中途採用向け会社説明資料（テックファーム株式会社）
Avatar for Techfirm techfirm
0
620
Claudeの基本と税理士事務所での使い方_202604
Avatar for 田中　慎 shinxtanaka
0
140
merpay-overview_en
Avatar for Mercari, Inc. mercari_inc
1
29k

Featured

See All Featured
Data-driven link building: lessons from a $708K investment (BrightonSEO talk)
Avatar for Szymon Słowik szymonslowik
1
1k
Building an army of robots
Avatar for Kyle Neath kneath
306
46k
The Curious Case for Waylosing
Avatar for Cassini Nazir cassininazir
0
340
Art, The Web, and Tiny UX
Avatar for Lynn Fisher lynnandtonic
304
21k
30 Presentation Tips
Avatar for Ian Lurie portentint
PRO
1
290
First, design no harm
Avatar for Per Axbom axbom
PRO
2
1.2k
The Hidden Cost of Media on the Web [PixelPalooza 2025]
Avatar for Tammy Everts tammyeverts
2
290
jQuery: Nuts, Bolts and Bling
Avatar for Doug Neiner dougneiner
66
8.4k
WCS-LA-2024
Avatar for Leonardo Collado-Torres lcolladotor
0
580
Leveraging Curiosity to Care for An Aging Population
Avatar for Cassini Nazir cassininazir
1
230
DBのスキルで生き残る技術 - AI時代におけるテーブル設計の勘所
Avatar for soudai sone soudai
PRO
65
54k
Un-Boring Meetings
Avatar for Sebastian Deterding codingconduct
0
290

Transcript

  1. Handling Clients- The Human Way! @svivekjain

  2. WHO is your client?

  3. None
  4. None
  5. None
  6. None
  7. None

  8. WHAT is your client’s business?

  9. Explore your client’s business

  10. None

  11. WHY has the client reached out to you?

  12. WHEN are updates expected?

  13. friend “Five More Minutes”

  14. Don’t be a friend “Five More Minutes”

  15. “We are on it!”

  16. HOW to get good results?

  17. The LED way Lead

  18. None
  19. None

  20. -Oprah Winfrey “Leadership is about Empathy”

  21. The LED way Empathize

  22. The LED way Document

  23. None

  24. Empathize. Document. Lead.

  25. Thanks! @svivekjain [email protected]