Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Handling Clients - The Human Way!

Sponsored · Ship Features Fearlessly Turn features on and off without deploys. Used by thousands of Ruby developers. →
Avatar for Vivek Jain Vivek Jain
December 02, 2017
Business
200
0

Handling Clients - The Human Way!

Avatar for Vivek Jain

Vivek Jain

December 02, 2017

Other Decks in Business

See All in Business
20260331更新_会社説明資料_slideshare_speakerdeck__.pdf
Avatar for THECOO thecoo
0
240
インキュデータ会社紹介資料
Avatar for Recruit@INCUDATA okitsu
3
52k
経営学とエンジニアリング、その共通点と活用法 / Commonalities Between Management Science and Engineering, and How to Leverage Them
Avatar for nrs nrslib
2
1.1k
フルカイテン株式会社 採用資料
Avatar for FULL KAITEN fullkaiten
0
84k
株式会社SAFELY 会社紹介 / Company
Avatar for 株式会社SAFELY safely_pr
1
6.2k
AIを"組織の武器"にする方法
Avatar for Ryo Tamoto tamoryo
0
160
株式会社カウシェ Company Deck
Avatar for 株式会社カウシェ kauche
2
220k
難しすぎる組織（せかい）が僕をアジャイル好きの異端と呼ぶ
Avatar for Harady nb_rady
0
150
採用ピッチ資料
Avatar for 株式会社メイクスビュー kasamatsu123
0
770
（10枚）お客様のニーズ把握から商品説明までの5ステップ　（戦略的ヒアリング研修用）
Avatar for 横山信弘／絶対達成スライド館 nyattx
PRO
0
110
GA4時代の制作会社サバイバルガイド
Avatar for FARO team addixfaro
0
230
家族アルバム みてね 事業紹介 / Our Business
Avatar for FamilyAlbum familyalbum
7
56k

Featured

See All Featured
Bootstrapping a Software Product
Avatar for Garrett Dimon garrettdimon
PRO
307
120k
Cheating the UX When There Is Nothing More to Optimize - PixelPioneers
Avatar for Stéphanie Walter stephaniewalter
287
14k
Design of three-dimensional binary manipulators for pick-and-place task avoiding obstacles (IECON2024)
Avatar for konakalab konakalab
0
390
The innovator’s Mindset - 
Leading Through an Era of Exponential Change - McGill University 2025
Avatar for Jean-Marc De Jonghe jdejongh
PRO
1
140
How to Talk to Developers About Accessibility
Avatar for Jason CranfordTeague jct
2
170
How to Create Impact in a Changing Tech Landscape [PerfNow 2023]
Avatar for Tammy Everts tammyeverts
55
3.3k
Speed Design
Avatar for Sergey Chernyshev sergeychernyshev
33
1.6k
The Limits of Empathy - UXLibs8
Avatar for Cassini Nazir cassininazir
1
280
Jamie Indigo - Trashchat’s Guide to Black Boxes: Technical SEO Tactics for LLMs
Avatar for Tech SEO Connect techseoconnect
PRO
0
92
Max Prin - Stacking Signals: How International SEO Comes Together (And Falls Apart)
Avatar for Tech SEO Connect techseoconnect
PRO
0
140
Are puppies a ranking factor?
Avatar for Jono Alderson jonoalderson
1
3.2k
Music & Morning Musume
Avatar for Bryan Veloso bryan
47
7.1k

Transcript

  1. Handling Clients- The Human Way! @svivekjain

  2. WHO is your client?

  3. None
  4. None
  5. None
  6. None
  7. None

  8. WHAT is your client’s business?

  9. Explore your client’s business

  10. None

  11. WHY has the client reached out to you?

  12. WHEN are updates expected?

  13. friend “Five More Minutes”

  14. Don’t be a friend “Five More Minutes”

  15. “We are on it!”

  16. HOW to get good results?

  17. The LED way Lead

  18. None
  19. None

  20. -Oprah Winfrey “Leadership is about Empathy”

  21. The LED way Empathize

  22. The LED way Document

  23. None

  24. Empathize. Document. Lead.

  25. Thanks! @svivekjain [email protected]