Customer Experience. Having studied film and media theories, I later went ahead to understand various management principles where, I specialised in public relations and digital marketing. Currently, I use these useful skills in providing solutions to User Experience (UX) problems.
Specialties : India, South Africa, User Experience Design, Communications, Digital Media, Writing, Editing, Research, Analysis, Education, Banking, Media & Entertainment, Life Sciences, E-Commerce, Insurance, Technology, Innovation, Project Management, Persuasion, Cognitive Psychology Experience Senior Business Analyst, Tenmiles Technologies, India October 2014 - Present Senior Human Factors Specialist, Human Factors International, India / South Africa October 2013 - August 2014 Junior Business Analyst, Cognizant Technology Solutions, India May 2012 - October 2013 Education Certified Usability Analyst - Human Factors International, 2013 Certificate in Project Management - Loyola Institute of Business Administration, 2013 MBA Public Relations, Symbiosis Institute of Media and Communication, 2012 B Sc Electronic Media - M O P Vaishnav College for Women, Chennai, 2010 Skills Project Management – Microsoft Project Professional, Basecamp, Trello, Jira
User Research – Stakeholder Interviews, Contextual Inquiry, Focus Groups, Surveys Prototyping Tools – Balsamiq, Axure, Visio, Omnigraffle, Sketch, iRise
Graphic Design Tools – Adobe Photoshop, Corel Draw
Video Editing Tools – Adobe Premiere Pro, Logic Studio
Sound Editing Tools – Pro Tools, Nuendo, Audacity, WavePad
Productivity Tools – Microsoft Office 2013, iWork
Operating Systems – Windows / Mac Interests Blogging, Quilling, Clay Modelling, Photography, Road trips, Adventure Sports Swathi Ravichandran Old 5/2, New 9/2, J Aparts, West Circular Road, Mandavelipakkam, Chennai 600028 +91 984 035 9827
[email protected] www.rswathi.com