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Devops in the NonSAAS world
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tektalks
November 17, 2013
Technology
1
240
Devops in the NonSAAS world
#DevOpsDays India 2013 : Devops in the NonSAAS world
tektalks
November 17, 2013
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Transcript
DevOps in the NonSaaS world Hari Krishnan @harikrishnan83
What the hell is NonSaaS World? Applications where we do
not have any control over the deployment environment.
Examples • On Premise Software - Desktop applications, Database servers,
Mail servers • Market Places - Mobile apps • OTS (Off the shelf)
What is the difference?
The operations team is not part of your company
Customers may not appreciate very frequent releases
Multiple versions in the wild simultaneously
What are the real issues? • Support is the most
important aspect • Access for debugging is minimal • Monitoring is opt-in • Too many support tickets can slow you down
What can we do? Instead of DevOps become DevSup
Build tooling to help support teams
Diagnostics
Tools for your customer’s operations team
Installers
Background upgrades
Error reporting tools
Thank you! Hari Krishnan @harikrishnan83