Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Unity of Purpose and Community of Trust

Steve Tendon
September 20, 2013
Business
1
3.2k

Unity of Purpose and Community of Trust

Talk delivered at Lean Agile Scotland 2013

Steve Tendon

September 20, 2013
Tweet

Other Decks in Business

See All in Business
LT資料作成の基礎 / Basics of LT Slide Preparation
pauli
2
330
TOILETHON
takuro_nakajima
PRO
1
1.6k
VISASQ: ABOUT US
eikohashiba
14
420k
第24回クラウド女子会 登壇資料
o2mami
1
1.4k
会社説明について～株式会社リハス～
re9010matsubara
0
140
2024年度採用資料
tcmktdev
0
120
Recruitment_information2024
hdn_tocci
0
260
GitHubを使わずDatabricksだけで お手軽にライブラリ共有やCIが できる環境を作ってみた/Creating an Environment for Easy Library Sharing and CI Using Only Databricks Without GitHub
kakehashi
1
300
株式会社CINC 会社案内/Company introduction
cinchr
5
33k
カジュアル面談って、もっとカジュアルに していいの / informal session #jasstnano
pineapplecandy
0
120
エンジニア向け会社説明資料
staffrecruiter
2
380
おひさぽ ご説明資料
trinitytechnology
0
52k

Featured

See All Featured
Design by the Numbers
sachag
274
18k
WebSockets: Embracing the real-time Web
robhawkes
59
7k
[Rails World 2023 - Day 1 Closing Keynote] - The Magic of Rails
eileencodes
2
1.3k
Gamification - CAS2011
davidbonilla
76
4.6k
Creating an realtime collaboration tool: Agile Flush - .NET Oxford
marcduiker
14
1.5k
Dealing with People You Can't Stand - Big Design 2015
cassininazir
357
22k
A designer walks into a library…
pauljervisheath
200
23k
4 Signs Your Business is Dying
shpigford
175
21k
Art, The Web, and Tiny UX
lynnandtonic
289
19k
Rebuilding a faster, lazier Slack
samanthasiow
73
8.2k
Designing Experiences People Love
moore
136
23k
Keith and Marios Guide to Fast Websites
keithpitt
408
22k

Transcript

  1. Lean Agile Scotland Edinburgh, Scotland, September 19-20, 2013

  2. Lean Systems Society The Lean Systems Society believes that excellence

    in managing complexity requires accepting that complexity and uncertainty are natural to social systems and knowledge work. Effective systems must produce both better economic and sociological outcomes. Their development requires a holistic approach that incorporates the human condition. The Society is committed to exploring valuable ideas from all disciplines, and fostering a community that derives solutions from a common set of values and principles, while embracing specific context and avoiding dogma. Excellence in Managing Complexity http://leansystemssociety.org/ http://www.linkedin.com/groups/Lean-Systems-Society-1964378/about
  3. None

  4. THE CHRONOLOGIST http://chronologist.com Copyright (C) 2013, Steve Tendon - http://tendon.net

    A MODERN-TIME METHODOLOGY ALCHEMIST

  5. STEVE TENDON http://tendon.net THE ORGANIZATIONAL HYPER-PRODUCTIVITY EXPERT Copyright (C) 2013,

    Steve Tendon - http://tendon.net

  6. Copyright (C) 2013, Steve Tendon - http://tendon.net https://leanpub.com/tame-the-flow PSYCHOLOGICAL FLOW

    INFORMATION FLOW OPERATIONAL FLOW FINANCIAL FLOW

  7. Unity of Purpose and Community of Trust Preconditions for the

    Hyper-Productive Organization How to avoid the greatest obstacles that prevent businesses from fostering unity of purpose and nurturing a community of trust by Steve Tendon Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  8. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon WHAT TO

    CHANGE? WHAT TO CHANGE TO? HOW TO CHANGE? 1 2 3

  9. WHY CHANGE? Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

    WHAT TO CHANGE? WHAT TO CHANGE TO? HOW TO CHANGE? 1 2 3 0

  10. WHY CHANGE? GOAL Copyright (C) 2013, Steve Tendon - http://tendon.net

    @tendon WHAT TO CHANGE? WHAT TO CHANGE TO? HOW TO CHANGE? 1 2 3 0

  11. HIGHER PURPOSE WHY CHANGE? GOAL Copyright (C) 2013, Steve Tendon

    - http://tendon.net @tendon WHAT TO CHANGE? WHAT TO CHANGE TO? HOW TO CHANGE? 1 2 3 0 ℵ

  12. PERVASIVE MISUNDERSTANDING Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  13. EMPATHY TOWARDS THE TOP? Copyright (C) 2013, Steve Tendon -

    http://tendon.net @tendon

  14. WILL SOMEONE PLEASE DECIDE FOR ME? Copyright (C) 2013, Steve

    Tendon - http://tendon.net @tendon

  15. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  16. Cost of Parts, Components, and Materials A: $ 50 B:

    $ 50 C: $ 55 D: $ 52 Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon Costs of Resources: - 8 hours/day - $10 per hour Production Time in Minutes TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20

  17. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 6.33 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 GROSS PROFIT: $55 - $25 - $5.83 = $24.17 / UNIT GROSS PROFIT: $52 - $20 - $5.83 = $26.17 / UNIT GROSS PROFIT: $50 - $25 - $6.33 = $18.67 / UNIT GROSS PROFIT: $50 - $20 - $6 = $24.00 / UNIT LABOR COST: ($10) * (35 min) / (60 min) = $5.83 / UNIT LABOR COST: ($10) * (35 min) / (60 min) = $5.83 / UNIT LABOR COST: ($10) * (38 min) / (60 min) = $6.33 / UNIT LABOR COST: ($10) * (36 min) / (60 min) = $6.00 / UNIT Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  18. A: $ 50 B: $ 50 D: $ 52 TIME

    (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 Accounting Perspective: Highest Gross Profit Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon C: $ 55 6.33

  19. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 Sales Perspective: Highest Price/Commission Accounting Perspective: Highest Gross Profit Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon 6.33

  20. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 6.33 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 Sales Perspective: Highest Price/Commission Production Perspective: Highest Efficiency/Utilization Accounting Perspective: Highest Gross Profit Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  21. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon Different units

    will have different hidden agendas because they are judged by different metrics and are driven by different incentives. Different incentives and Different metrics create internal tension and conflicts! IT IS IMPOSSIBLE TO HAVE UNITY OF PURPOSE AND TO BUILD A COMMUNITY OF TRUST UNDER THESE CONDITIONS. UNFORTUNATELY, THE VAST MAJORITY OF COMPANIES FOSTER THESE CONDITIONS. WHAT ABOUT YOURS?

  22. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon YOU NEED

    A SYSTEMS VIEW to AVOID LOCAL OPTIMIZATION (I.E. PARTIAL INTERESTS!) USE METRICS AND INCENTIVES THAT ARE SHARED BY ALL DEPARTMENTS SO THAT YOU GET EVERYBODY TO PULL IN THE SAME DIRECTION!

  23. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon YOU NEED

    A SYSTEMS VIEW to AVOID LOCAL OPTIMIZATION (I.E. PARTIAL INTERESTS!) USE METRICS AND INCENTIVES THAT ARE SHARED BY ALL DEPARTMENTS SO THAT YOU GET EVERYBODY TO PULL IN THE SAME DIRECTION! THINK IN TERMS OF FLOW! A SIMPLE BUT FUNDAMENTAL QUESTION: HOW MUCH CAN WE MAKE PER DAY?

  24. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon Production or Delivery Process

  25. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon Production or Delivery Process Resources: - Mr. Brown - Mr. Green Resource Costs: - 8 hours/day - $10 per hour Staffing

  26. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon Production or Delivery Process Resources: - Mr. Brown - Mr. Green Resource Costs: - 8 hours/day - $10 per hour Staffing Job / Skill Assignment

  27. $ 10 $ 5 $ 5 $ 5 $ 5

    $ 10 $ 10 A: $ 50 B: $ 50 C: $ 55 D: $ 52 Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon Production or Delivery Process Resources: - Mr. Brown - Mr. Green Resource Costs: - 8 hours/day - $10 per hour Staffing Job / Skill Assignment Materials Cost

  28. $ 10 $ 5 $ 5 $ 5 $ 5

    $ 10 $ 10 10 m 10 m 6 m 8 m 5 m 5 m 20 m A: $ 50 B: $ 50 C: $ 55 D: $ 52 36 min 38 min 35 min 35 min Time per Unit Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon Production or Delivery Process Resources: - Mr. Brown - Mr. Green Resource Costs: - 8 hours/day - $10 per hour Staffing Job / Skill Assignment Materials Cost Work Time

  29. $ 10 $ 5 $ 5 $ 5 $ 5

    $ 10 $ 10 10 m 10 m 6 m 8 m 5 m 5 m 20 m Time per Unit 20 min 16 min 20 min 18 min 30 min 5 min 30 min 5 min Resource Time per Unit 36 min 38 min 35 min 35 min A: $ 50 B: $ 50 C: $ 55 D: $ 52 Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  30. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 Constrained Resource Time per Unit 20 min 20 min 30 min 30 min Max Units per Day 24 units 24 units 16 units 16 units (8 hours) * (60 mins) / (20 mins) = 24 UNITS/DAY (8 hours) * (60 mins) / (20 mins) = 24 UNITS/DAY (8 hours) * (60 mins) / (30 mins) = 16 UNITS/DAY (8 hours) * (60 mins) / (30 mins) = 16 UNITS/DAY Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  31. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 NP/DAY 352 Accounting - Highest Gross Profit: ($52-$20) * (16 units) - (2 workers) * (8 hours) * ($10/hour) = $352 / DAY 20 25 25 20 160 160 160 160 TVC oE Net Profit / Day Max Units per Day 24 units 24 units 16 units 16 units Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  32. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 NP/DAY 320 352 Accounting - Highest Gross Profit: ($52-$20) * (16 units) - (2 workers) * (8 hours) * ($10/hour) = $352 / DAY Sales - Highest Price/Commission: ($55-$25) * (16 units) - (2 workers) * (8 hours) * ($10/hour) = $320 / DAY 20 25 25 20 160 160 160 160 TVC oE Net Profit / Day Max Units per Day 24 units 24 units 16 units 16 units Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  33. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 NP/DAY 440 320 352 Accounting - Highest Gross Profit: ($52-$20) * (16 units) - (2 workers) * (8 hours) * ($10/hour) = $352 / DAY Sales - Highest Price/Commission: ($55-$25) * (16 units) - (2 workers) * (8 hours) * ($10/hour) = $320 / DAY 20 25 25 20 160 160 160 160 TVC oE Net Profit / Day Max Units per Day 24 units 24 units 16 units 16 units Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon Production - Highest Efficiency: ($50-$25) * (24 units) - (2 workers) * (8 hours) * ($10/hour) = $440 / DAY

  34. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 NP/DAY 560 440 320 352 Accounting - Highest Gross Profit: ($52-$20) * (16 units) - (2 workers) * (8 hours) * ($10/hour) = $352 / DAY Sales - Highest Price/Commission: ($55-$25) * (16 units) - (2 workers) * (8 hours) * ($10/hour) = $320 / DAY Production - Highest Efficiency: ($50-$25) * (24 units) - (2 workers) * (8 hours) * ($10/hour) = $440 / DAY Business - Maximum Net Profit per Day: ($50-$20) * (24 units) - (2 workers) * (8 hours) * ($10/hour) = $560 / DAY 20 25 25 20 160 160 160 160 TVC oE Net Profit / Day Max Units per Day 24 units 24 units 16 units 16 units Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  35. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 NP/DAY 560 440 320 352 20 25 25 20 160 160 160 160 TVC oE Net Profit / Day Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon WHICH IS THE BETTER DECISION NOW? +60%

  36. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 6.33 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 UNITS/ DAY 24 24 16 16 TVC 20 25 25 20 oE 160 160 160 160 NP/DAY 560 440 320 352 Constraints Accounting Cost Accounting Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  37. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 6.33 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 UNITS/ DAY 24 24 16 16 TVC 20 25 25 20 oE 160 160 160 160 NP/DAY 560 440 320 352 Constraints Accounting Each wants his own... PRODUCTION ACCOUNTING SALES Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  38. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 6.33 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 UNITS/ DAY 24 24 16 16 TVC 20 25 25 20 oE 160 160 160 160 NP/DAY 560 440 320 352 ...Unity of Purpose Each wants his own... ACCOUNTING SALES PRODUCTION ACCOUNTING SALES PRODUCTION AND ALSO THE BUSINESS! Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  39. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 6.33 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 UNITS/ DAY 24 24 16 16 TVC 20 25 25 20 oE 160 160 160 160 NP/DAY 560 440 320 352 Constraints Accounting Each wants his own... ACCOUNTING SALES PRODUCTION ACCOUNTING SALES PRODUCTION AND ALSO THE BUSINESS! Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon CONSTRAINTS ACCOUNTING REPORTS THE PERFORMANCE OF THE WHOLE SYSTEM AND AVOIDS LOCAL OPTIMIZATIONS ("INTERESTS," "HIDDEN AGENDAS," ETC.). USE THE SINGLE SYSTEM WIDE THROUGHPUT METRIC MEASURE AND REWARD ALL DEPARTMENTS SOLELY ON THROUGHPUT SO THAT THEY ALL PULL IN THE SAME DIRECTION!

  40. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 6.33 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 UNITS/ DAY 24 24 16 16 TVC 20 25 25 20 oE 160 160 160 160 NP/DAY 560 440 320 352 Constraints Accounting Each wants his own... ACCOUNTING SALES PRODUCTION ACCOUNTING SALES PRODUCTION AND ALSO THE BUSINESS! Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon ALIGN SELF-INTERESTS WITH COMPANY DIRECTION CONSTRAINTS ACCOUNTING REPORTS THE PERFORMANCE OF THE WHOLE SYSTEM AND AVOIDS LOCAL OPTIMIZATIONS ("INTERESTS," "HIDDEN AGENDAS," ETC.). USE THE SINGLE SYSTEM WIDE THROUGHPUT METRIC MEASURE AND REWARD ALL DEPARTMENTS SOLELY ON THROUGHPUT SO THAT THEY ALL PULL IN THE SAME DIRECTION!

  41. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 6.33 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 UNITS/ DAY 24 24 16 16 TVC 20 25 25 20 oE 160 160 160 160 NP/DAY 560 440 320 352 Constraints Accounting Each wants his own... ACCOUNTING SALES PRODUCTION ACCOUNTING SALES PRODUCTION AND ALSO THE BUSINESS! Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon CONSTRAINTS ACCOUNTING REPORTS THE PERFORMANCE OF THE WHOLE SYSTEM AND AVOIDS LOCAL OPTIMIZATIONS ("INTERESTS," "HIDDEN AGENDAS," ETC.). USE THE SINGLE SYSTEM WIDE THROUGHPUT METRIC MEASURE AND REWARD ALL DEPARTMENTS SOLELY ON THROUGHPUT SO THAT THEY ALL PULL IN THE SAME DIRECTION! NURTURE A STRONG UNITY OF PURPOSE BUILD A COMMUNITY OF TRUST ALIGN SELF-INTERESTS WITH COMPANY DIRECTION

  42. A: $ 50 B: $ 50 C: $ 55 D:

    $ 52 TIME (MIN) 36 38 35 35 MATERIAL ($) 20 25 25 20 LABOR COST ($) 6.00 6.33 5.83 5.83 GROSS PROFIT 24.00 18.67 24.17 26.17 UNITS/ DAY 24 24 16 16 TVC 20 25 25 20 oE 160 160 160 160 NP/DAY 560 440 320 352 Constraints Accounting Each wants his own... ACCOUNTING SALES PRODUCTION ACCOUNTING SALES PRODUCTION AND ALSO THE BUSINESS! Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon CONSTRAINTS ACCOUNTING REPORTS THE PERFORMANCE OF THE WHOLE SYSTEM AND AVOIDS LOCAL OPTIMIZATIONS ("INTERESTS," "HIDDEN AGENDAS," ETC.). USE THE SINGLE SYSTEM WIDE THROUGHPUT METRIC MEASURE AND REWARD ALL DEPARTMENTS SOLELY ON THROUGHPUT SO THAT THEY ALL PULL IN THE SAME DIRECTION! NURTURE A STRONG UNITY OF PURPOSE BUILD A COMMUNITY OF TRUST ALIGN SELF-INTERESTS WITH COMPANY DIRECTION +60% . . . AND ALSO . . . MAKE MORE MONEY FOR YOUR BUSINESS

  43. THE STORY OF HERBIE Copyright (C) 2013, Steve Tendon -

    http://tendon.net @tendon

  44. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  45. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  46. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  47. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  48. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  49. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  50. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  51. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon

  52. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon HERBIE!

  53. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon C'MON HERBIE!

    SPEED UP!

  54. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon EVERYBODY STAYS

    BEHIND HERBIE!

  55. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon EVERYBODY CARRIES

    A PIECE OF HERBIE'S GEAR!

  56. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon THE FIVE

    FOCUSING STEPS (5FS)

  57. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon 1. Identify

    the Constraint "Herbie!"

  58. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon 1. Identify

    the Constraint "Herbie!" 2. Exploit the Constraint "C'mon Herbie! Speed up!"

  59. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon 1. Identify

    the Constraint "Herbie!" 2. Exploit the Constraint "C'mon Herbie! Speed up!" 3. Subordinate to the Constraint "Everybody stays behind Herbie!"

  60. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon 1. Identify

    the Constraint "Herbie!" 2. Exploit the Constraint "C'mon Herbie! Speed up!" 3. Subordinate to the Constraint "Everybody stays behind Herbie!" 4. Elevate the Constraint "Everybody carries a piece of Herbie's gear!"

  61. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon 1. Identify

    the Constraint "Herbie!" 2. Exploit the Constraint "C'mon Herbie! Speed up!" 3. Subordinate to the Constraint "Everybody stays behind Herbie!" 4. Elevate the Constraint "Everybody carries a piece of Herbie's gear!" 5. Repeat

  62. THE STORY OF HERBIE Copyright (C) 2013, Steve Tendon -

    http://tendon.net @tendon REAL

  63. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon 1. Identify

    the Constraint "Herbie!" 2. Exploit the Constraint "C'mon Herbie! Speed up!" 3. Subordinate to the Constraint "Everybody stays behind Herbie!" 4. Elevate the Constraint "Everybody carries a piece of Herbie's gear!" 5. Repeat THE FIVE FOCUSING STEPS

  64. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon 1. Identify

    the Constraint "Herbie!" 2. Exploit the Constraint "C'mon Herbie! Speed up!" 3. Subordinate to the Constraint "Everybody stays behind Herbie!" 4. Elevate the Constraint "Everybody carries a piece of Herbie's gear!" 5. Repeat THE FIVE FOCUSING STEPS

  65. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon 1. Identify

    the Constraint "Herbie!" 2. Exploit the Constraint "C'mon Herbie! Speed up!" 3. Subordinate to the Constraint "Everybody stays behind Herbie!" 4. Elevate the Constraint "Everybody carries a piece of Herbie's gear!" 5. Repeat

  66. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon 1. Identify

    the Constraint "Herbie!" 2. Exploit the Constraint "C'mon Herbie! Speed up!" 3. Subordinate to the Constraint "Everybody stays behind Herbie!" 4. Elevate the Constraint "Everybody carries a piece of Herbie's gear!" 5. Repeat 5FS AS FOUNDATION OF UNITY OF PURPOSE & COMMUNITY OF TRUST

  67. Copyright (C) 2013, Steve Tendon - http://tendon.net @tendon STEVE TENDON

    THE ORGANIZATIONAL HYPER-PRODUCTIVITY EXPERT http://tendon.net http://chronologist.com A MODERN-TIME METHODOLOGY ALCHEMIST https://leanpub.com/tame-the-flow TAME THE FLOW

  68. Copyright (C) 2013, Steve Tendon - http://tendon.net https://leanpub.com/tame-the-flow Thank you

    for looking at this presentation! As a gift, please accept this discount code for purchasing Tame the Flow UoP&CoT13 The code entitles you to 30% discount and is valid until December 31, 2013.