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Crafting Delightful Experiences

Uday Shankar
October 16, 2012

Crafting Delightful Experiences

Slides from my talk on Delightful Experiences at the Design Camp 2012 at IIT, Chennai in September 2012.

Uday Shankar

October 16, 2012
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  1. Crafting Delightful Experiences The little ‘extra’ that really matters Uday

    M. Shankar September 2012, Chennai
  2. October 16, 2012 twitter: udayms | linkedin: udayms | facebook:

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  4. October 16, 2012 twitter: udayms | linkedin: udayms | facebook:

    udayms | g+: udayms 4 udayms about.me/udayms
  5. WHAT IS ‘DESIGN’? October 16, 2012 twitter: udayms | linkedin:

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  6. A SOLUTION October 16, 2012 twitter: udayms | linkedin: udayms

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  7. DOES IT SOLVE THE PROBLEM? How do you evaluate this

    solution? October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 7
  8. IS IT USER FRIENDLY? How do you evaluate this solution?

    October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 8
  9. IS IT BETTER THAN OTHER OPTIONS? How do you evaluate

    this solution? October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 9
  10. IS IT WORTH THE MONEY? How do you evaluate this

    solution? October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 10
  11. WTF IS THIS??? October 16, 2012 twitter: udayms | linkedin:

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  12. BY MF HUSSAIN October 16, 2012 twitter: udayms | linkedin:

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  13. I DON’T UNDERSTAND ALL KINDS OF ART. IN OUR CONTEXT

    - DESIGN I am a regular guy October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 13
  14. I LIKE DESIGNS THAT MAKE ME SMILE October 16, 2012

    twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 14
  15. DOES IT MAKE ME HAPPY? How do you evaluate this

    solution? October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 15
  16. THIS IS NOT A NEW CONCEPT Humans have always made

    choice based on that ‘chemical’ in their brain! October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 16
  17. DOES IT ‘DELIGHT’ ME? October 16, 2012 twitter: udayms |

    linkedin: udayms | facebook: udayms | g+: udayms 17
  18. GOOD DESIGNS SOLVE PROBLEMS October 16, 2012 twitter: udayms |

    linkedin: udayms | facebook: udayms | g+: udayms 18
  19. GREAT DESIGNS REDEFINE EXPERIENCES October 16, 2012 twitter: udayms |

    linkedin: udayms | facebook: udayms | g+: udayms 19
  20. AWESOME DESIGNS DELIGHT USERS! October 16, 2012 twitter: udayms |

    linkedin: udayms | facebook: udayms | g+: udayms 20
  21. IT’S ABOUT THE *EXTRA October 16, 2012 twitter: udayms |

    linkedin: udayms | facebook: udayms | g+: udayms 21
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    udayms | g+: udayms 22 source: jpegy.com
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  25. IT’S NOT JUST ABOUT GETTING IT DONE. IT’S ABOUT ENGAGING

    THE USER! October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 25
  26. LET’S LOOK AT SOMETHING CLOSER HOME! October 16, 2012 twitter:

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  38. I AM JUST A DESIGNER APPRECIATING AWESOME DESIGN & EXECUTION!

    I am not associated with cleartrip or any of their products or services. Nor am I vouching for their product or services. October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 38
  39. AWESOME, DELIGHTFUL DESIGNS + AS-PROMISED SERVICE PAVE WAY FOR BRAND

    TRUST Why am I talking about cleatrip? October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 39
  40. TO CREATE GOOD DESIGN, YOU NEED TALENT & SKILL October

    16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 40
  41. TO CREATE A DELIGHTFUL EXPERIENCE, YOU NEED TALENT, SKILL &

    PASSION October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 41
  42. DO NOT OVERDO DESIGN IN THE NAME OF *EXTRA Word

    of CAUTION / ADVICE October 16, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 42
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  44. KEEP DESIGNING. Questions? October 16, 2012 twitter: udayms | linkedin:

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