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DL2022 Michelle Cabanela - Building and scaling empowered and engaged teams

uxaustralia
November 16, 2022

DL2022 Michelle Cabanela - Building and scaling empowered and engaged teams

We continue to see more and more organisations prioritise employee engagement and strengthening their Employee Value Proposition (EVP). Whilst there is no 'one size fits all' answer when it comes to building and scaling an empowered and engaged team - prioritising people over process is key to growth. Gain insights and a practical approach to apply with your teams in an ever-changing landscape.

uxaustralia

November 16, 2022
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  1. BUILDING AND SCALING
    EMPOWERED AND ENGAGED TEAMS
    MICHELLE CABANELA - SENIOR EXECUTIVE DESIGNER, THINKPLACE

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  2. How can I support you?

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  3. Team
    Individual

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  4. Individual
    Team
    Organisation
    Individual

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  5. Individual
    Team
    Organisation
    Government
    Individual

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  6. Foster psychological safety.

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  7. Keep it real.

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  8. Keep it real.

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  9. “…it’s more than just what you’re doing
    at work, it’s who you’re doing it with
    that contributes to engagement and
    wellbeing.”
    “…to some, work is simply a job, but to
    many more it’s a lifeline to social
    interaction, purpose and a place of
    belonging.”
    Source: https://www.businessfranchiseaustralia.com.au/expert-advice/pillars-workplace-wellbeing/

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  10. Source: Simon Sinek – Start with WHY

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  11. Take care of yourself.

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  12. FORM > STORM > NORM > PERFORM > ADJOURN
    Source: Bruce Tuckman’s Stages of Group Development

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  13. FORM > STORM >

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  14. FORM > STORM > NORM >

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  15. FORM > STORM > NORM > PERFORM >

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  16. FORM > STORM > NORM > PERFORM > ADJOURN
    Source: Bruce Tuckman’s Stages of Group Development

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  17. Don’t rush.

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  18. START
    STOP
    MORE
    LESS
    What should we START doing?
    What should we STOP doing?
    What should we do MORE of?
    What should we do LESS of?

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  19. Understand the system for sustainable growth.
    Team
    Organisation
    Individual
    Individual

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  20. Make tiny changes.

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  21. Measure the impact.

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  22. Be intentional.

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  23. Lead like a coach.

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  24. Prioritise finding opportunities for your people to grow.

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  25. The University of New South Wales surveyed 5,600 people across 77 organisations, and found:
    “the single greatest influence on profitability and
    productivity within an organisation is the ability of leaders
    to spend more time and effort developing and recognising
    their people; welcoming feedback, including criticism; and
    fostering co-operation among staff.”
    Source: https://hbr.org/2016/01/help-your-team-manage-stress-anxiety-and-burnout

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  26. Develop a culture of recognition.

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  27. Know your team well enough to know how to challenge them.

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  28. “Empowered employees are more likely to be powerful,
    confident individuals, who are committed to meaningful
    goals and demonstrate initiative and creativity to
    achieve them. They typically have the freedom to
    generate novel ideas and the confidence that these ideas
    will be valued.”
    https://hbr.org/2018/03/when-empowering-employees-works-and-when-it-doesnt

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  29. Create a “safe to fail” environment.

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  30. The foundation for innovation and creative thinking is
    psychological safety.

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  31. 1. People over process.

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  32. 1. People over process.
    2. Be intentional.

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  33. 1. People over process.
    2. Be intentional.
    3. Psychological safety fosters engagement.

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