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DL2022 Michelle Cabanela - Building and scaling empowered and engaged teams

uxaustralia
PRO
November 16, 2022

DL2022 Michelle Cabanela - Building and scaling empowered and engaged teams

We continue to see more and more organisations prioritise employee engagement and strengthening their Employee Value Proposition (EVP). Whilst there is no 'one size fits all' answer when it comes to building and scaling an empowered and engaged team - prioritising people over process is key to growth. Gain insights and a practical approach to apply with your teams in an ever-changing landscape.

uxaustralia
PRO

November 16, 2022
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  1. BUILDING AND SCALING EMPOWERED AND ENGAGED TEAMS MICHELLE CABANELA -

    SENIOR EXECUTIVE DESIGNER, THINKPLACE
  2. How can I support you?

  3. Individual

  4. Team Individual

  5. Individual Team Organisation Individual

  6. Individual Team Organisation Government Individual

  7. Foster psychological safety.

  8. Keep it real.

  9. Keep it real.

  10. HAVE FUN!

  11. “…it’s more than just what you’re doing at work, it’s

    who you’re doing it with that contributes to engagement and wellbeing.” “…to some, work is simply a job, but to many more it’s a lifeline to social interaction, purpose and a place of belonging.” Source: https://www.businessfranchiseaustralia.com.au/expert-advice/pillars-workplace-wellbeing/
  12. Source: Simon Sinek – Start with WHY

  13. Take care of yourself.

  14. FORM > STORM > NORM > PERFORM > ADJOURN Source:

    Bruce Tuckman’s Stages of Group Development
  15. FORM>

  16. FORM > STORM >

  17. FORM > STORM > NORM >

  18. FORM > STORM > NORM > PERFORM >

  19. FORM > STORM > NORM > PERFORM > ADJOURN Source:

    Bruce Tuckman’s Stages of Group Development
  20. Don’t rush.

  21. START STOP MORE LESS What should we START doing? What

    should we STOP doing? What should we do MORE of? What should we do LESS of?
  22. Understand the system for sustainable growth. Team Organisation Individual Individual

  23. Make tiny changes.

  24. Measure the impact.

  25. Be intentional.

  26. Lead like a coach.

  27. Prioritise finding opportunities for your people to grow.

  28. The University of New South Wales surveyed 5,600 people across

    77 organisations, and found: “the single greatest influence on profitability and productivity within an organisation is the ability of leaders to spend more time and effort developing and recognising their people; welcoming feedback, including criticism; and fostering co-operation among staff.” Source: https://hbr.org/2016/01/help-your-team-manage-stress-anxiety-and-burnout
  29. Develop a culture of recognition.

  30. Know your team well enough to know how to challenge

    them.
  31. “Empowered employees are more likely to be powerful, confident individuals,

    who are committed to meaningful goals and demonstrate initiative and creativity to achieve them. They typically have the freedom to generate novel ideas and the confidence that these ideas will be valued.” https://hbr.org/2018/03/when-empowering-employees-works-and-when-it-doesnt
  32. Create a “safe to fail” environment.

  33. The foundation for innovation and creative thinking is psychological safety.

  34. 1. People over process.

  35. 1. People over process. 2. Be intentional.

  36. 1. People over process. 2. Be intentional. 3. Psychological safety

    fosters engagement.