The power of sparring: Pain is temporary, suck is forever

We put a piece of our soul into everything we do, the hard part is sharing that with the world. Receiving feedback is hard but shipping something to your customers that sucks, lasts forever. Learn how we iterated on our feedback process and how you can apply this to your team.

by Nat Jones, from UX Australia 2015

Transcript

1. NAT JONES • SENIOR DESIGNER • @NATEMSJ The power of sparring
2. BEGINNING OF SPARRING FEEDBACK SPARRING CURRENTLY THE FUTURE OF SPARRING QUESTIONS
3. It just doesn’t pop
4. My spouse / child / pet doesn’t like it
5. I don’t get it
6. Pain is temporary, suck is forever Dr. Michael B. Johnson of Pixar
7. Structure & focus
8. Sparring
9. Art critique
10. Design led Structured Inclusive Regular
12. Beginning Present Future
13. Problems
14. Context
15. Structured feedback
16. Closing the loop
17. Remote teams
18. Visual design
19. Create journey template Share template, update sparring runsheet Feedback left on template. Digested by designer Sparring. Feedback collected in HipChat Designer collates
 & actions feedback Weekly
20. Create and share journey template Solves Context Consistency
21. Create journey template Share template, update sparring runsheet Feedback left on template. Digested by designer Sparring. Feedback collected in HipChat Designer collates
 & actions feedback
22. Feedback left on template. Digested by designer Solves Context Structured feedback Remote teams
23. Create journey template Share template, update sparring runsheet Feedback left on template. Digested by designer Sparring. Feedback collected in HipChat Designer collates
 & actions feedback
24. Weekly spar. Feedback collected in HipChat Solves Structured feedback Remote teams Closing the loop
25. Create journey template Share template, update sparring runsheet Feedback left on template. Digested by designer Sparring. Feedback collected in HipChat Designer collates
 & actions feedback
26. Designer collates and actions feedback Solves Structured feedback Closing the loop
27. Create journey template Share template, update sparring runsheet Feedback left on template. Digested by designer Sparring. Feedback collected in HipChat Designer collates
 & actions feedback Weekly
31. Exercise: Visual design
33. human PQ technical PQ
35. Measure
36. Beginning Present Future
37. Scale
38. Beginning Present Future
39. Structure & focus
40. medium.com/designing-atlassian
41. Thank you! NAT JONES • SENIOR DESIGNER • @NATEMSJ