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UXAustralia
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August 30, 2019
Design
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Content as a service
UXAustralia
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August 30, 2019
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Transcript
Content as service Matt Fenwick
Love is... @MattmFenwick With apologies to Lakoff and Johnson
The STUFF we put in THINGS Content is... @MattmFenwick
The stuff... @MattmFenwick … we put in things
1. Content = commodity 2. Content ≠ design This means...
@MattmFenwick
1. Content = commodity 2. Content ≠ design Strong feedback
loops and easy boundaries We think this way because... @MattmFenwick
1. Content = commodity 2. Content ≠ design Designs that
degrade The result is... @MattmFenwick
Designs that degrade The result... @MattmFenwick
Content supports an INFORMATION EXPERIENCE Designed with a PURPOSE Delivered
over a SERIES OF INTERACTIONS. Content as service @MattmFenwick
1. Design better feedback loops for content work 2. Design
with content 3. Design systems that deliver better content 4. Leave them with value How we might... @MattmFenwick
Twitter @MattmFenwick LinkedIN mattmfenwick Web truenorthcontent.com.au TA! @MattmFenwick