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Content as a service

UXAustralia
August 30, 2019

Content as a service

UXAustralia

August 30, 2019
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  1. 1. Content = commodity 2. Content ≠ design Strong feedback

    loops and easy boundaries We think this way because... @MattmFenwick
  2. 1. Content = commodity 2. Content ≠ design Designs that

    degrade The result is... @MattmFenwick
  3. Content supports an INFORMATION EXPERIENCE Designed with a PURPOSE Delivered

    over a SERIES OF INTERACTIONS. Content as service @MattmFenwick
  4. 1. Design better feedback loops for content work 2. Design

    with content 3. Design systems that deliver better content 4. Leave them with value How we might... @MattmFenwick