Remote-first? (MiXiT 2017)

En entreprise, le télétravail est de plus en plus répandu, mais souvent limité ou difficile. En co-créant TailorDev, nous avons fait du travail à distance (remote work) le mode de travail par défaut. Entre exemples, astuces et retours d'expérience, je vous présenterai comment et pourquoi j'ai construit une entreprise "remote-first".

Online slides: http://slides.williamdurand.fr/remote-first/
Sources: https://github.com/willdurand-slides/remote-first

Transcript

1. Remote-First?
   William Durand – MiXiT 2017
   

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2. Remote
   (Friendly | First | Only)
   

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3. Remote Friendly
   • Remote work is "allowed" (typically time
   boxed)
   • No access to all resources
   • Meetings
   Just because you happen to use chat rooms doesn’t
   mean you’ve suddenly become a glorious haven for
   remote workers, dammit.
   Zach Holman (ex-GitHub) in 2015
   “
   

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4. Remote First
   • Everything is done to make it work
   • It is a mindset, not a place
   • Great tools and processes
   Working remote is the default. It means making
   sure your remote employees are as much a part of
   the team as those in the office.
   Alyssa Mazzina (StackOverflow) in 2017
   “
   1
   

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5. Remote Only
   Remote First without any physical offices/HQs.
   

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6. Distributed Teams
   You have a distributed team when you start dealing
   with different time zones.
   

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7. Inspirations
   • Zapier: 20 employees (likely more now)
   • Litmus: 70 employees (2016)
   • Buffer: 80 employees (2016)
   • GitLab: 140 employees (2017)
   • Automattic: 548 employees in 53 countries
   speaking 76 different languages (2017)
   And many others on !
   remotebase.io
   

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8. • French company with 2 employees
   • France / Germany
   • Remote First (office in Clermont-Fd)
   • Not a product-based company
   

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9. A Typical Day
   

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10. Flexible Work Place
    I have a desk in a coworking space, but I usually work
    from a coffee place on Friday mornings.
    This morning, I have to wait the plumber and a package
    from Amazon. I'll join the office from home.
    

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11. Going to the Office
    • Open Slack
    • Say write Hello
    • Read iDoneThis digest
    • Indicate macro schedule
    • Reply to issues / Slack
    • Prioritize daily tasks
    • Set goals for the day
    

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12. Getting Things Done
    • GitHub / GitLab
    • Slack for follow-ups / questions
    • Automated deployments via Slack or CD
    • Shared KeePassX for secrets
    • to collaborate with designers ​
    • for time-tracking
    • A lot of Gifs and screenshots
    1 2
    Zeplin
    Watson
    

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13. Quick Calls
    My customer pings me on Slack and asks for help. We
    agree on a quick Appear.in to resolve the problem.
    • Short summary in #project
    • Issues in GitHub / GitLab
    

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14. Pair-Programming, you said?
    • with screen sharing
    • (shared SSH sessions)
    Appear.in
    Teleconsole
    

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15. Accounting / Admin?
    • Wave Accounting with notifications in
    #business (via Zapier)
    • ownCloud for storing documents
    • Emails with our accountant
    • for eSigning
    HelloSign
    

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16. Leaving the Office
    • Write "Bye" in Slack
    • Log what has been done
    • Disconnect (running,
    shopping, reading, ...)
    

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17. How to start?
    

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18. Top-down Approach
    When a CEO uses their lunch break to hit the gym,
    others feel empowered to do the same. And when a
    manager spends their entire vacation answering
    emails, it’s harder for others to disconnect in their
    own downtime.
    Paul Farnell (Litmus) in 2016
    “
    

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19. Trust, trust, trust
    • Hire people you can trust
    • Trust people you hired
    If I can’t see what my team is doing, then how do I
    know they’re not sitting on Twitter all day?
    
    “
    

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20. Communicate, communicate,
    communicate
    • A chat is required (but not enough)
    • Invest in tools and care about processes
    • Embrace asynchronous communication
    

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21. Don't Forget
    • Water cooler is essential (#random)
    • Write great documentation (handbook)
    • Team building / company retreats ✈
    

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22. Pros
    • Access to more and better talent, faster
    • Happy team, great lifestyle, more productive
    • Distributed teams can handle disasters 24/7
    • Usually leads to more transparency
    

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23. Cons
    • Company's culture
    • Remote work is not for everyone
    • Impossible to transition to an office
    Culture is about more than ping-pong tables. [...] As a
    remote team you don't delude yourself thinking that
    culture will magically happen.
    Wade Foster (Zapier)
    “
    

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24. Thank You.
    Questions?
    twitter.com/couac
    github.com/willdurand
    tailordev.fr
    

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25. Links 1/2
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    https://tailordev.fr/blog/2016/03/24/on-remote-work/
    https://thinkgrowth.org/the-difference-between-remote-and-remote-first-
    7dd38458855f
    https://speakerdeck.com/holman/how-github-works
    https://medium.com/@fox/building-remote-first-teams-a98bf8581db
    https://open.buffer.com/remote-work-bufferchat-recap/
    https://www.helpscout.net/blog/remote-work-resources/
    https://zapier.com/learn/remote-work/
    https://www.groovehq.com/blog/arguments-against-remote-work
    

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26. Links 2/2
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    https://www.helpscout.net/blog/remote-work-resources/
    https://open.buffer.com/remote-work-bufferchat-recap/
    https://www.helpscout.net/blog/virtual-teams/
    https://blog.travis-ci.com/2014-02-03-how-we-manage-work-in-a-remote-team/
    https://weworkremotely.com/
    https://zapier.com/learn/remote-work/
    https://www.helpscout.net/blog/remote-work-resources/
    https://about.gitlab.com/2015/04/08/the-remote-manifesto/
    

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