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Conversations as Knowledge: from Question Answering to Summarization

14da6ebc2e909305afdb348e7970de81?s=47 wing.nus
June 24, 2021

Conversations as Knowledge: from Question Answering to Summarization

Presented video hosted on Youtube (with permission from presenter) at: https://www.youtube.com/watch?v=QxvnAnO9c-I&t=1543s

Having conversations is one of the most common ways to share knowledge and exchange information. With the increase of remote working, people rely heavily on online communication tools such as emails (e.g., Gmail), panels (e.g., Zoom), and channels (e.g., Slack). In this talk, we will move beyond using conversational data to build chatbots and mainly focus on how can we leverage past conversations as a knowledge source for various downstream tasks. We will cover two applications and their solutions as examples: 1) how to conduct question answering on conversations and what’s the challenge, and 3) how to generate a summary for conversations with controllable granularity and sketch supervision.

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wing.nus

June 24, 2021
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