「声で操作する体験」を ファッションサービスに落とし込むために

31c6e4d7bea19fc0d2139e4e93e2294c?s=47 yuka
May 31, 2019

「声で操作する体験」を ファッションサービスに落とし込むために

VoiceUI Show ~2019 Spring~登壇資料のウェブアップ版になります。

▼「コーデ相談 by WEAR」について
https://research.zozo.com/product/alexa/index.html

▼資料内で掲載している動画url
https://www.youtube.com/watch?v=LaKYaX7Ci0A

◯TECH BLOG:音声アシスタントの現在と未来 「コーデ相談」が人間らしさを追求した理由
https://techblog.zozo.com/entry/alexa_interview

◯TECH BLOG:Alexa Presentation Languageの限界を超えて、アニメーションや相槌を実現する
https://techblog.zozo.com/entry/alexa-presentation-language

31c6e4d7bea19fc0d2139e4e93e2294c?s=128

yuka

May 31, 2019
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  1. Copyright © ZOZO Technologies, Inc. All Right Reserved. גࣜձࣾ;0;0ςΫϊϩδʔζ Πϊϕʔγϣϯਪਐ෦"*Ϣχοτ

    தଜ༑߳ ʮ੠Ͱૢ࡞͢ΔମݧʯΛ ϑΝογϣϯαʔϏεʹམͱ͠ࠐΉͨΊʹ
  2. ϓϩϑΟʔϧ ɾ೥݄ΑΓݱ৬ ɾ3% ;0;0ݚڀॴ Λओʹ୲౰ ɾίʔσ૬ஊCZ8&"3ϓϩμΫτϚωʔδϟʔ ɾ5XJUUFS!LB@CJ@@ ;0;0ςΫϊϩδʔζ Πϊϕʔγϣϯਪਐ෦ தଜ༑߳

    Copyright © ZOZO Technologies, Inc. All Right Reserved. !2
  3. Copyright © ZOZO Technologies, Inc. All Right Reserved. ʮ;0;0ʯͱʮ;0;0ςΫϊϩδʔζʯͱͷؔΘΓ !3

    Ӧۀ / ϚʔέςΟϯά / CS / ؅ཧۀ຿શൠ / ෰࡞Γ ຊࣾˏઍ༿ນு ৽نࣄۀ/ ։ൃ / σβΠϯ / ݚڀॴ(R&D) ຊࣾ@౦ژ੨ࢁ
  4. Copyright © ZOZO Technologies, Inc. All Right Reserved. 3%νʔϜͱ͸ʁ ˓;0;0ςΫϊϩδʔζͷݚڀ։ൃ෦໳

    ˓ࠓޙීٴ͢ΔͰ͋Ζ͏ٕज़Λઌߦݚڀ ˓༷ʑͳٕज़Λ༻͍ͨαʔϏεͷϓϩτλΠϓ։ൃ ˓"NB[PO"MFYBͳͲͷεϚʔτεϐʔΧʔεΩϧΛ͸͡Ί ɹ"3΍73Λ׆༻ͨ͠%ࢼணͳͲͷݚڀ։ൃΛߦͳ͍ͬͯΔ !4
  5. 2014 2017 2018 2019 Amazon Echo ΞϝϦΧͰൃച Copyright © ZOZO

    Technologies, Inc. All Right Reserved. ϓϩδΣΫτ։࢝ͷλΠϛϯά 11݄ Amazon Echo ೔ຊͰൃച 11݄ 2018೥5݄த०͔Β Ի੠UIϓϩδΣΫτελʔτ !5 ʙ
  6. Copyright © ZOZO Technologies, Inc. All Right Reserved. !6

  7. ɾ೔ຊ࠷େڃͷϑΝογϣϯίʔσΟωʔτΞϓϦ ɾ ສμ΢ϯϩʔυಥഁɺίʔσΟωʔτ౤ߘ૯਺͸ສ݅ ɹҎ্ ͱ΋ʹ೥݄຤࣌఺  ɾશੈքʢ"QQ4UPSF(PPHMF1MBZ͕ར༻ՄೳͳશͯͷࠃʣͰ ɹμ΢ϯϩʔυ͕Մೳ ɾສਓҎ্ͷϑΥϩϫʔΛ࣋ͭϢʔβʔʢ8&"3*45"ʣ΋஀ੜ IUUQTXFBSKQ

  8. Copyright © ZOZO Technologies, Inc. All Right Reserved. !8 https://www.youtube.com/watch?v=LaKYaX7Ci0A

  9. ϦϦʔε·Ͱͷ̑ͭͷεςοϓ !9

  10. Copyright © ZOZO Technologies, Inc. All Right Reserved. ᶃԻ੠6*ºϑΝογϣϯͷ࠷ߴମݧΛఆٛ ະདྷ

    ɹ༑߳͞Μɺ͓͸Α͏͍͟͝·͢ɻ ɹࠓ೔͸ϓϨθϯͷ༧ఆ΋͋ΔͷͰ ɹେਓͬΆ͘ݟ͑Δ͜Μͳίʔσ͸͍͔͕Ͱ͠ΐ͏ʁ ɹॵ͍Ұ೔ʹͳΓͦ͏ͳͷͰɺ൒କͰେৎ෉Ͱ͢ɻ !10 ΞϨΫαɺࠓ೔Կண͍͚ͯ͹͍͍͔ͳʁ
  11. Copyright © ZOZO Technologies, Inc. All Right Reserved. ᶄԻ੠6*ɾϑΝογϣϯʹؔ͢Δௐࠪ ݱࡏ

    … աڈ ະདྷ ɾԻ੠ઃܭΨΠυͷಡΈࠐΈ ɾւ֎ࣄྫͳͲ࠷৽৘ใͷΩϟονΞοϓ ղܾͰ͖ͦ͏ͳ՝୊Λચ͍ग़͠ Ի੠UIͷಛੑΛ೺Ѳ ɾϑΝογϣϯ΍ίʔσΟωʔτʹؔ͢Δ ɹ೰Έ͝ͱΛத৺ʹώΞϦϯά ϖϧιφͷ࡞੒ ࠔ͍ͬͯΔਓͷ੠Λௌ͘ !11
  12. Copyright © ZOZO Technologies, Inc. All Right Reserved. ᶅ՝୊ͱϖϧιφΛ͔͚߹ΘͤɺαʔϏεͷछΛચ͍ग़͢ ݱࡏ

    … աڈ ະདྷ গ͠ઌͷະདྷ × ɾԻ੠ઃܭΨΠυͷಡΈࠐΈ ɾւ֎ࣄྫͳͲ࠷৽৘ใͷΩϟονΞοϓ ղܾͰ͖ͦ͏ͳ՝୊Λચ͍ग़͠ Ի੠UIͷಛੑΛ೺Ѳ ɾϑΝογϣϯ΍ίʔσΟωʔτʹؔ͢Δ ɹ೰Έ͝ͱΛத৺ʹώΞϦϯά ϖϧιφͷ࡞੒ ࠔ͍ͬͯΔਓͷ੠Λௌ͘ !12
  13. ̋໨త ɾ·ͣ͸Ի੠αʔϏεͷΠϝʔδΛ௫Ή
 ɾԻ੠͚ͩͰϑΝογϣϯͷ՝୊͕ղܾͰ͖Δ͔ݕূ ֶ̋ͼ ɾʮ෰ͷ૊Έ߹ΘͤʯΛ੠͚ͩͰ͸Πϝʔδ͕ͮ͠Β͍ Copyright © ZOZO Technologies, Inc.

    All Right Reserved. ᶆʮαʔϏεՁ஋ʯΛݕূ͢ΔϓϩτλΠϓͮ͘Γ ݱࡏ … աڈ ະདྷ গ͠ઌͷະདྷ ϓϩτλΠϓA ෰ͷ૊Έ߹ΘͤͷΞΠσΞΛԻ੠Ͱڭ͑Δ !13
  14. ̋໨త ɾεϚϗͱ࿈ܞͤͯ͞ίʔσΟωʔτΛදࣔ͢ΔϓϩτλΠϓͷ࡞੒ ɾը૾ͰίʔσΟωʔτΛݟΔ͜ͱ͕Ͱ͖Ε͹ศར͔Ͳ͏͔Λݕূ ֶ̋ͼ ɾศརͰ͸͋Δ͕ɺεϚʔτϑΥϯΛ୳͢ͷ͕खؒ Copyright © ZOZO Technologies, Inc.

    All Right Reserved. ᶆʮαʔϏεՁ஋ʯΛݕূ͢ΔϓϩτλΠϓͮ͘Γ ݱࡏ … աڈ ະདྷ গ͠ઌͷະདྷ ϓϩτλΠϓB ෰ͷ૊Έ߹ΘͤΛεϚϗͷϓογϡ௨஌Ͱૹ৴ !14
  15. ̋໨త ɾεϚʔτσΟεϓϨΠ͕Ոʹ͋Δ৔߹ɺఱؾʹ߹Θͤͯ ɹ͓͢͢Ίίʔσ͕දࣔ͞Εͨํ͕Ձ஋͕͋Δͷ͔ݕূ ֶ̋ͼ ɾख࣋ͪͷ෰ͰίʔσΛਪનͰ͖ͳ͍ͨΊɺ෰ͷ૊Έ߹ΘͤΛ ɹߟ͑Δखؒ͸ݮΒ͍ͤͯͳ͍ ɾقઅ͸೔୯ҐͰ͋·Γ୅ΘΓө͑͠ͳ͍ͨΊɺश׳Խͤͮ͞Β͍ Copyright © ZOZO

    Technologies, Inc. All Right Reserved. ᶆʮαʔϏεՁ஋ʯΛݕূ͢ΔϓϩτλΠϓͮ͘Γ ݱࡏ … աڈ ະདྷ গ͠ઌͷະདྷ ϓϩτλΠϓC ࠓ೔ͷఱؾʹ࠷దͳ෰૷Λڭ͑ͯ͘ΕΔ !15
  16. ̋໨త ɾࣗ෼ͷख࣋ͪͷΞΠςϜͷίʔσΛӾཡͰ͖Δͱ ɹேͷ෰બͼͷ՝୊վળʹͭͳ͕Δ͔ݕূ ֶ̋ͼ ɾ1ͭͷΞΠςϜΛ఻͑Δ͚ͩͳΒؾܰʹ࢖͑Δ ɾख࣋ͪͷΞΠςϜΛ఻͑ΔͨΊɺ࠶ݱ͠΍͍͢ίʔσ͕ݟ͔ͭΔ Copyright © ZOZO Technologies,

    Inc. All Right Reserved. ᶆʮαʔϏεՁ஋ʯΛݕূ͢ΔϓϩτλΠϓͮ͘Γ ݱࡏ … աڈ ະདྷ গ͠ઌͷະདྷ ϓϩτλΠϓD ख࣋ͪͷΞΠςϜΛ఻͑Δͱͦͷίʔσ͕Θ͔Δ !16
  17. Copyright © ZOZO Technologies, Inc. All Right Reserved. ᶇ࠷େݶϓϩμΫτΛຏ͖ࠐΉ ݱࡏ

    … աڈ αʔϏεϦϦʔε  ̋ΞϨΫαΛ͍࣋ͬͯͳ͍Ϣʔβʔʹ΋஌ͬͯ΋Β͏ ➡࢖͍ํ͕૝ىͰ͖Δಈը΍LPͷ࡞੒ ̋Ϣʔβʔ͕;͍ʹը໘Λλον͢Δͱ ɹԻ੠͕ࢭ·Γɺ࢖͍ํ͕఻͑ΒΕͳ͍Մೳੑ͕͋Δ ➡ νϡʔτϦΞϧͷձ࿩ͷྲྀΕͷ࡞ΓࠐΈ ̋ຖ೔࢖͍ͨ͘ͳΔ࢓૊ΈΛͭ͘Δ ➡஥ྑ͠౓ͷ౥ࡌ !17
  18. ʮϦϦʔεͨ͠ΒऴΘΓʯʹ͠ͳ͍ʂ !18

  19. Copyright © ZOZO Technologies, Inc. All Right Reserved. ʮίʔσ૬ஊCZ8&"3ʯΛԻ੠6*ºϑΝογϣϯͷ࠷ߴମݧʹ͚͍ۙͮͯ͘ ະདྷ

    ɹ༑߳͞Μɺ͓͸Α͏͍͟͝·͢ɻ ɹࠓ೔͸ϓϨθϯͷ༧ఆ΋͋ΔͷͰ ɹେਓͬΆ͘ݟ͑Δ͜Μͳίʔσ͸͍͔͕Ͱ͠ΐ͏ʁ ɹ೔͕ࠩ͠ڧ͍ͷͰɺ൒କͰେৎ෉Ͱ͢ɻ !19 ΞϨΫαɺࠓ೔Կண͍͚ͯ͹͍͍͔ͳʁ …
  20. ෼ੳΛߦ͍ɺ஌ݟΛࣾ಺΁ϓʔϧ͢Δ … !20 Ϣʔβʔ͕Ͳ͔͜Βདྷͯ ͲͷΑ͏ʹىಈ͍ͯ͠Δͷ͔Λ໌֬ʹ͢Δ KPIπϦʔ MAU ৽ن Ϣʔβʔ طଘ

    Ϣʔβʔ ྲྀೖܦ࿏ผ࣮਺ ϔϏʔϢʔβʔ ϕʔεϢʔβʔ ϥΠτϢʔβʔ Ͳ͜ͰϢʔβʔ͕ ཭୤͍ͯ͠Δͷ͔Λ໌֬ʹ͢Δ ϑΝωϧ෼ੳ ىಈͨ͠Ϣʔβʔ਺ νϡʔτϦΞϧ׬ྃϢʔβʔ਺ ݕࡧϢʔβʔ਺ ܧଓϢʔβʔ਺
  21. Copyright © ZOZO Technologies, Inc. All Right Reserved. ձࣾʹର͢Δͭͷߩݙ !21

    ᶃ3%෦໳ͷ஌໊౓޲্ ɹΠϕϯτͷొஃɾࣗࣾϒϩάͷൃ৴ ɹ֎෦ϝσΟΞ΁ͷ࿐ग़ ᶄٕज़஌ݟͷϓʔϧ ɹ։ൃख๏ɾԻ੠6*ʹؔ͢ΔσβΠϯ΍ٕज़஌ݟ ɹ‎طଘαʔϏεɾଞͷνʔϜ΁ͷڞ༗ ᶅ࠾༻د༩
  22. Copyright © ZOZO Technologies, Inc. All Right Reserved. ະདྷͰʮ౰ͨΓલʹ࢖ΘΕΔαʔϏεʯΛ࡞Δ !22

    2014 2017 2018 2019 Amazon Echo ΞϝϦΧͰൃച 11݄ Amazon Echo ೔ຊͰൃച 11݄ ʙ ίʔσ૬ஊ by WEAR ϦϦʔε 5݄