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Heineken Customer Success - Qualibrate Update

Heineken Customer Success - Qualibrate Update

alanjimenez1

March 28, 2019
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  1. Business Update Recap 2018 • Business development • Partnerships •

    Organization Product Update Current Developments • Technology & Innovations Roadmap
  2. Business Update Recap 2018 • Business development • Partnerships •

    Organization Product Update Current Developments • Technology & Innovations Roadmap
  3. Better Quality & Test Coverage Maintained our core Vision: Accelerating

    value for our customers & partners User Satisfaction Value from your investment Value for your customers Agility Simplicity Resource Costs (people, infra) Time to market Time to solve issues Time on manual activities Overhead Complexity Achieve More Spend Less
  4. Welcomed new Customers New users across the globe • New

    Zealand • Australia • US • Netherlands • UK • Germany
  5. Investing in Modernizing our Platform We listened to your feedback

    • Implemented new innovations on our Technology Architecture • Streamlined internal Operations & processes
  6. Expanding our Partner Ecosystem Delivered the Qualibrate Experience with Services

    Partners • Kick-started Technology Partnerships for Co-innovation
  7. Business Update Recap 2018 • Business development • Partnerships •

    Organization Product Update Innovations & Technology Roadmap
  8. The following information is being shared in order to outline

    some of our current product plans, but like everything else in life, even the best laid plans get put to rest. We are hopeful that the following can shed some light on our roadmap, but it is important to understand that it is being shared for INFORMATIONAL PURPOSES ONLY, and not as a binding commitment. Ultimately, the development, release, and timing of any products, features or functionality remains at the sole discretion of the Qualibrate team, and might be subject to change. “
  9. This roadmap is shared for INFORMATIONAL PURPOSES ONLY. The development,

    release, and timing of any products, features or functionality remains at the sole discretion of Qualibrate, and is subject to change.
  10. Software only becomes valuable when you ship it to customers.

    Before then it’s just a costly accumulation of hard work and assumptions. “ – DARRAGH CURRAN VP OF ENGINEERING, INTERCOM
  11. NextGen Platform FASTER TIME TO VALUE Our NextGen platform is

    built to deliver value to our customers at high speeds with a Continuous Delivery approach. ENHANCED USER EXPERIENCE Redesigned UI and better performance to improve UX. INTEGRATION-READY Capable of supporting 3rd party integrations with popular market solutions. SELF-SERVICE FEATURES SaaS features for End users and Administrators for better control.