Slides from my September 25th Rustbelt Refresh presentation in Cleveland, Ohio on “Letting Go of Workflow Baggage.”
LETTING GO OF WORKFLOW BAGGAGE2015 RUSTBELT REFRESH@BENCALLAHAN
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“The successful candidate for this RFP will provide:”
“The successful candidate for this RFP will provide:”‣ 3 Design Concepts
‣ 3 Design Concepts‣ 3 Pages for Each Concept“The successful candidate for this RFP will provide:”
‣ 3 Design Concepts‣ 3 Pages for Each Concept‣ 3 Widths for Each Page“The successful candidate for this RFP will provide:”
‣ 3 Design Concepts‣ 3 Pages for Each Concept‣ 3 Widths for Each PageX27 Design Files“The successful candidate for this RFP will provide:”
BAGGAGE
FIGURE IT OUT
PROCESS THERAPYLETTING GO OF WORKFLOW BAGGAGE
Process from a Client’s Perspective
Process from a Client’s PerspectiveResearchVendors
Process from a Client’s PerspectiveResearchVendorsRequestEstimates
Process from a Client’s PerspectiveResearchVendorsRequestEstimatesNegotiateContract
Process from a Client’s PerspectiveResearchVendorsRequestEstimatesNegotiateContractExecuteProject
Process from a Client’s PerspectiveResearchVendorsRequestEstimatesNegotiateContractExecuteProjectExpectations Set
Process from a Client’s PerspectiveResearchVendorsRequestEstimatesNegotiateContractExecuteProjectExpectationsManagedExpectations Set
It starts at the beginning
ResearchVendorsRequestEstimatesNegotiateContract
ResearchVendorsRequestEstimatesNegotiateContractMessaging Money Agreements
MESSAGING
Stop telling people what you do
Stop telling peopleStart telling them why you do it
IN OTHER WORDSFind clients that share yourbeliefs about the web
What do you believeabout the Web?
“I’m not sure about the best wayto approach the project”
“But I’m confident we can figureit out together”“I’m not sure about the best wayto approach the project”
IN OTHER WORDSWe’re better when we workwith you rather than for you
MONEY
Adjust your estimating processto reflect your workflow
COLLABORATION
ITERATION
Start SmallInitial Engagement: $10,000
Start SmallInitial Engagement: $10,000Continue the Project: $2,000 Credit
Start SmallInitial Engagement: $50,000Continue the Project: $10,000 Credit
Start SmallInitial Engagement: $500Continue the Project: $100 Credit
THE PROJECT
FinishStart
FinishA common understandingof the project goals
StartStakeholder Interviews
StartStakeholder InterviewsPrioritization
A force which tends to slowthe movement of an objectthrough a liquid or gas.Drag
Measure Project Drag
Measure Project DragTeam Size
Measure Project DragTeam SizeOrganizational Variance
Shape the Project
No InfluenceHigh InfluenceSaboteur Advocate
Determine what the influencers value,shape the project to show value there.
Identify non-critical variances,close the gap.
4 Steps1: Agree on the Goals2: Measure the Drag3: Shape the Project4: Repeat
PEOPLELETTING GO OF WORKFLOW BAGGAGE
Most projects don’t fail fortechnical reasons.
They fail for people reasons.Most projects don’t fail fortechnical reasons.
DON’T MAKE ITTOO EASY
https://pbcrolley.wordpress.com/2013/05/01/books-about-flow/
SkillChallenge
SkillChallengeFlow Channel
SkillChallengeFlow ChannelAnxiety
SkillChallengeFlow ChannelAnxietyBoredom
This takes constant monitoring
Deeply consider yourclient’s role in their project
The easiest way tomanage expectations
The easiest way tomanage expectationsis to be the onewho sets them
THANK YOU@BENCALLAHAN
ETHAN MARCOTTENOVEMBER 2015DAN MALLOCTOBER 2015buildright.ioRight in the Midwest!