Letting Go of Workflow Baggage

Slides from my September 25th Rustbelt Refresh presentation in Cleveland, Ohio on “Letting Go of Workflow Baggage.”

Transcript

1. LETTING GO OF
 WORKFLOW BAGGAGE 2015 RUSTBELT REFRESH @BENCALLAHAN
2. “The successful candidate for this RFP will provide:”
3. “The successful candidate for this RFP will provide:” ‣ 3 Design Concepts
4. ‣ 3 Design Concepts ‣ 3 Pages for Each Concept “The successful candidate for this RFP will provide:”
5. ‣ 3 Design Concepts ‣ 3 Pages for Each Concept ‣ 3 Widths for Each Page “The successful candidate for this RFP will provide:”
6. ‣ 3 Design Concepts ‣ 3 Pages for Each Concept ‣ 3 Widths for Each Page X 27 Design Files “The successful candidate for this RFP will provide:”
7. BAGGAGE
11. FIGURE IT OUT
12. PROCESS THERAPY LETTING GO OF WORKFLOW BAGGAGE
13. Process from a Client’s Perspective
14. Process from a Client’s Perspective Research Vendors
15. Process from a Client’s Perspective Research Vendors Request Estimates
16. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate Contract
17. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate Contract Execute Project
18. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate Contract Execute Project Expectations Set
19. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate Contract Execute Project Expectations Managed Expectations Set
20. It starts at the beginning
21. Research Vendors Request Estimates Negotiate Contract
22. Research Vendors Request Estimates Negotiate Contract Messaging Money Agreements
23. MESSAGING
25. Stop telling people what you do
26. Stop telling people Start telling them why you do it
27. IN OTHER WORDS Find clients that share your beliefs about the web
28. What do you believe about the Web?
29. “I’m not sure about the best way to approach the project”
30. “But I’m confident we can figure it out together” “I’m not sure about the best way to approach the project”
31. IN OTHER WORDS We’re better when we work with you rather than for you
32. MONEY
33. Adjust your estimating process to reflect your workflow
34. COLLABORATION
37. ITERATION
38. Start Small Initial Engagement: $10,000
39. Start Small Initial Engagement: $10,000 Continue the Project: $2,000 Credit
40. Start Small Initial Engagement: $50,000 Continue the Project: $10,000 Credit
41. Start Small Initial Engagement: $500 Continue the Project: $100 Credit
42. THE PROJECT
43. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate Contract Execute Project Expectations Managed Expectations Set
44. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate Contract Execute Project Expectations Managed Expectations Set
45. Finish Start
46. Finish A common understanding of the project goals
47. Start Stakeholder Interviews
48. Start Stakeholder Interviews Prioritization
49. Finish Start
51. A force which tends to slow the movement of an object through a liquid or gas. Drag
52. Finish Start
54. Measure Project Drag
55. Measure Project Drag Team Size
56. Measure Project Drag Team Size Organizational Variance
58. Shape the Project
59. No Influence High Influence Saboteur Advocate
60. No Influence High Influence Saboteur Advocate
61. Determine what the influencers value, shape the project to show value there.
62. Identify non-critical variances, close the gap.
65. 4 Steps 1: Agree on the Goals 2: Measure the Drag 3: Shape the Project 4: Repeat
66. PEOPLE LETTING GO OF WORKFLOW BAGGAGE
67. Most projects don’t fail for technical reasons.
68. They fail for people reasons. Most projects don’t fail for technical reasons.
69. DON’T MAKE IT TOO EASY
70. https://pbcrolley.wordpress.com/2013/05/01/books-about-flow/
71. Skill Challenge
72. Skill Challenge
73. Skill Challenge
74. Skill Challenge Flow Channel
75. Skill Challenge Flow Channel Anxiety
76. Skill Challenge Flow Channel Anxiety Boredom
77. This takes constant monitoring
78. Deeply consider your client’s role in their project
79. The easiest way to manage expectations
80. The easiest way to manage expectations is to be the one who sets them
81. THANK YOU @BENCALLAHAN
82. ETHAN MARCOTTE NOVEMBER 2015 DAN MALL OCTOBER 2015 buildright.io Right in the Midwest!