Letting Go of Workflow Baggage

Fe8510ee8e06c36d02799dbf8f934b9c?s=47 Ben Callahan
September 25, 2015

Letting Go of Workflow Baggage

Slides from my September 25th Rustbelt Refresh presentation in Cleveland, Ohio on “Letting Go of Workflow Baggage.”

Fe8510ee8e06c36d02799dbf8f934b9c?s=128

Ben Callahan

September 25, 2015
Tweet

Transcript

  1. LETTING GO OF
 WORKFLOW BAGGAGE 2015 RUSTBELT REFRESH @BENCALLAHAN

  2. “The successful candidate for this RFP will provide:”

  3. “The successful candidate for this RFP will provide:” ‣ 3

    Design Concepts
  4. ‣ 3 Design Concepts ‣ 3 Pages for Each Concept

    “The successful candidate for this RFP will provide:”
  5. ‣ 3 Design Concepts ‣ 3 Pages for Each Concept

    ‣ 3 Widths for Each Page “The successful candidate for this RFP will provide:”
  6. ‣ 3 Design Concepts ‣ 3 Pages for Each Concept

    ‣ 3 Widths for Each Page X 27 Design Files “The successful candidate for this RFP will provide:”
  7. BAGGAGE

  8. None
  9. None
  10. None
  11. FIGURE IT OUT

  12. PROCESS THERAPY LETTING GO OF WORKFLOW BAGGAGE

  13. Process from a Client’s Perspective

  14. Process from a Client’s Perspective Research Vendors

  15. Process from a Client’s Perspective Research Vendors Request Estimates

  16. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate

    Contract
  17. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate

    Contract Execute Project
  18. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate

    Contract Execute Project Expectations Set
  19. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate

    Contract Execute Project Expectations Managed Expectations Set
  20. It starts at the beginning

  21. Research Vendors Request Estimates Negotiate Contract

  22. Research Vendors Request Estimates Negotiate Contract Messaging Money Agreements

  23. MESSAGING

  24. None
  25. Stop telling people what you do

  26. Stop telling people Start telling them why you do it

  27. IN OTHER WORDS Find clients that share your beliefs about

    the web
  28. What do you believe about the Web?

  29. “I’m not sure about the best way to approach the

    project”
  30. “But I’m confident we can figure it out together” “I’m

    not sure about the best way to approach the project”
  31. IN OTHER WORDS We’re better when we work with you

    rather than for you
  32. MONEY

  33. Adjust your estimating process to reflect your workflow

  34. COLLABORATION

  35. None
  36. None
  37. ITERATION

  38. Start Small Initial Engagement: $10,000

  39. Start Small Initial Engagement: $10,000 Continue the Project: $2,000 Credit

  40. Start Small Initial Engagement: $50,000 Continue the Project: $10,000 Credit

  41. Start Small Initial Engagement: $500 Continue the Project: $100 Credit

  42. THE PROJECT

  43. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate

    Contract Execute Project Expectations Managed Expectations Set
  44. Process from a Client’s Perspective Research Vendors Request Estimates Negotiate

    Contract Execute Project Expectations Managed Expectations Set
  45. Finish Start

  46. Finish A common understanding of the project goals

  47. Start Stakeholder Interviews

  48. Start Stakeholder Interviews Prioritization

  49. Finish Start

  50. None
  51. A force which tends to slow the movement of an

    object through a liquid or gas. Drag
  52. Finish Start

  53. None
  54. Measure Project Drag

  55. Measure Project Drag Team Size

  56. Measure Project Drag Team Size Organizational Variance

  57. None
  58. Shape the Project

  59. No Influence High Influence Saboteur Advocate

  60. No Influence High Influence Saboteur Advocate

  61. Determine what the influencers value, shape the project to show

    value there.
  62. Identify non-critical variances, close the gap.

  63. None
  64. None
  65. 4 Steps 1: Agree on the Goals 2: Measure the

    Drag 3: Shape the Project 4: Repeat
  66. PEOPLE LETTING GO OF WORKFLOW BAGGAGE

  67. Most projects don’t fail for technical reasons.

  68. They fail for people reasons. Most projects don’t fail for

    technical reasons.
  69. DON’T MAKE IT TOO EASY

  70. https://pbcrolley.wordpress.com/2013/05/01/books-about-flow/

  71. Skill Challenge

  72. Skill Challenge

  73. Skill Challenge

  74. Skill Challenge Flow Channel

  75. Skill Challenge Flow Channel Anxiety

  76. Skill Challenge Flow Channel Anxiety Boredom

  77. This takes constant monitoring

  78. Deeply consider your client’s role in their project

  79. The easiest way to manage expectations

  80. The easiest way to manage expectations is to be the

    one who sets them
  81. THANK YOU @BENCALLAHAN

  82. ETHAN MARCOTTE NOVEMBER 2015 DAN MALL OCTOBER 2015 buildright.io Right

    in the Midwest!
  83. None