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The future of experience management in a world of makers - VanUE

The future of experience management in a world of makers - VanUE

A talk I gave at the Vancouver User Experience group about the evolving role of design management and how our organization, Yellow Pencil, is making changes.

Scott Baldwin

June 26, 2014
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  1. – Clay Christensen, author of The Innovator’s Dilemma “Management is

    the opportunity to help
 people become better people”