The future of experience management in a world of makers - VanUE

A talk I gave at the Vancouver User Experience group about the evolving role of design management and how our organization, Yellow Pencil, is making changes.

Transcript

1. The future of experience management in a world of makers VanUE - June 26, 2014
3. Source: http://thenounproject.com/term/sand-castle/43298/
4. Source: http://thenounproject.com/term/team/48670/
6. – Clay Christensen, author of The Innovator’s Dilemma “Management is the opportunity to help
 people become better people”
8. Source: http://thenounproject.com/term/factory/26213/
11. Source: http://thenounproject.com/term/network/12676/
12. Source: http://thenounproject.com/term/map/34253/
13. Source: http://thenounproject.com/term/juggle/14183/
17. Source: http://thenounproject.com/term/switch/38937/
18. Source: http://thenounproject.com/term/sun/52755/
19. Source: http://thenounproject.com/term/infinity/44568/
20. Source: http://thenounproject.com/term/eye/12148/
21. Source: http://thenounproject.com/term/cleat/43442/
22. Source: http://thenounproject.com/term/happy/24940/
23. Source: http://thenounproject.com/term/dialog/6070/ E: scott@yellowpencil.com Twitter: @benry