Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Product Management at Central 1
Search
Scott Baldwin
July 11, 2013
Technology
0
160
Product Management at Central 1
Presentation given at the Vancouver Product Management meetup.
Scott Baldwin
July 11, 2013
Tweet
Share
More Decks by Scott Baldwin
See All by Scott Baldwin
Your product needs a customer/user/people community (maybe)
benry
0
47
Solution Validation and Metrics - UBC PM Club
benry
0
120
Running is Stupid (Maybe) - Finning Talks
benry
0
65
Style & Class - October 6, 2015
benry
0
260
World IA Day 2015 - Edmonton
benry
2
150
WIAD - sketch notes of Jeff Archibald's talk
benry
0
63
How to be a productivity ninja
benry
1
230
The future of experience management in a world of makers - VanUE
benry
0
47
UX for product managers - ProductCamp Vancouver 2011
benry
0
250
Other Decks in Technology
See All in Technology
AIとTDDによるNext.js「隙間ツール」開発の実践
makotot
4
130
ABEMAにおける 生成AI活用の現在地 / The Current Status of Generative AI at ABEMA
dekatotoro
0
610
[CVPR2025論文読み会] Linguistics-aware Masked Image Modelingfor Self-supervised Scene Text Recognition
s_aiueo32
0
210
フルカイテン株式会社 エンジニア向け採用資料
fullkaiten
0
8.5k
人を動かすことについて考える
ichimichi
2
300
GCASアップデート(202506-202508)
techniczna
0
240
生成AIによるソフトウェア開発の収束地点 - Hack Fes 2025
vaaaaanquish
35
16k
歴代のWeb Speed Hackathonの出題から考えるデグレしないパフォーマンス改善
shuta13
6
580
OCI Bastionサービス
oracle4engineer
PRO
1
120
結局QUICで通信は速くなるの?
kota_yata
9
7.5k
生成AI利用プログラミング:誰でもプログラムが書けると 世の中どうなる?/opencampus202508
okana2ki
0
190
S3のライフサイクル設計でハマったポイント
mkumada
0
100
Featured
See All Featured
Designing for Performance
lara
610
69k
Statistics for Hackers
jakevdp
799
220k
Dealing with People You Can't Stand - Big Design 2015
cassininazir
367
26k
Practical Tips for Bootstrapping Information Extraction Pipelines
honnibal
PRO
23
1.4k
Building Adaptive Systems
keathley
43
2.7k
Building a Modern Day E-commerce SEO Strategy
aleyda
43
7.5k
Building a Scalable Design System with Sketch
lauravandoore
462
33k
JavaScript: Past, Present, and Future - NDC Porto 2020
reverentgeek
50
5.5k
Bash Introduction
62gerente
614
210k
The Myth of the Modular Monolith - Day 2 Keynote - Rails World 2024
eileencodes
26
3k
How GitHub (no longer) Works
holman
315
140k
Build The Right Thing And Hit Your Dates
maggiecrowley
37
2.8k
Transcript
Product Management at Central 1 July 11, 2013
Consumer Mobile Business MemberDirect!Online MemberDirect!Integrated MemberDirect!Mobile!Services MemberDirect*Small!Business MemberDirect*Business MemberDirect Services
is a flexible outsourced SaaS direct banking solution used by over 350+ Canadian credit unions and banks serving over 4M customers.
None
None
None
Product management at Central 1 Client Access & Integration MemberDirect
Payment Applications Partner Integration & FX Director, Product Management
MemberDirect Product Management Senior Product Manager, Direct Banking Product managers
Business analysts
None
$
Change happens in a few ways
Our rhythm: weekly Mon Tue Wed Thu Fri Change meeting
Evaluate requests for change Build meeting (Business), Change meeting and Product CAB Review tickets going to build, evaluate requests for change Build meeting Review tickets going to build
None
None
Our rhythm: planning February March-May June September December User group
meetings Strategy committee Strategy committee Strategy committee Strategy committee User group webinar Gather input, feedback Present roadmap recommendation Finalize roadmap and share to support planning and budgeting Ongoing client meetings
Roadmap
Objectives, streams, and shapes
Pragmatic Marketing framework
What we do
What we don’t do a lot (or enough) of
What isn’t our job or we don’t do
Projects begin with vision and scope • Business!requirements – Background,!opportunity,!objec=ves!&!success!criteria,!customer/business!
needs,!business!risks • Vision!of!the!product/solu=on – Vision!statement,!scope!summary!(inclusions,!exclusions,!assump=ons,! dependencies,!constraints),!personas,!primary!use!scenarios • Business!context – Stakeholder!profiles – Project!priori=es!(schedule,!features,!quality,!staff,!costs) • Business!case
Working with clients as “champions”
Very active in projects
@benry #AllSBNoBS blog: benry.net Scott Baldwin Senior Product Manager, Direct
Banking
[email protected]
T: 604.730.6377 C: 604.762.7255