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Establishing metrics early as an integral part of your OSPO first steps

Bitergia
September 02, 2022

Establishing metrics early as an integral part of your OSPO first steps

Bitergia

September 02, 2022
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  1. OSPO onRamp
    March, 2022
    Establishing OSPO
    Metrics
    Daniel Izquierd, CEO at Bitergia

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    Bitergia
    Background

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    Bitergia
    OSPO++ : OSPO in universities, governments, and civic institutions
    OSPO Zone: The OSPO Alliance’s platform for sharing and promoting world class
    materials on good governance for Open Source Program Offices.
    TODO Group: open group of organizations who want to collaborate on practices,
    tools, and other ways to run successful and effective open source projects and programs
    https://bitergia.com/ospo

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    Bitergia
    Outdoors
    Indoors
    OSPO
    https://bitergia.com/ospo

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  5. Share this! @Bitergia
    Bitergia
    Outdoors
    Indoors
    https://bitergia.com/ospo
    OSPO

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  6. Share this! @Bitergia
    Bitergia
    Outdoors
    Indoors
    https://bitergia.com/ospo
    OSPO

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  7. Share this! @Bitergia
    Bitergia
    Outdoors
    Indoors
    https://bitergia.com/ospo
    OSPO

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  8. Share this! @Bitergia
    Bitergia
    Outdoors
    Indoors
    https://bitergia.com/ospo
    OSPO

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    Bitergia
    Outdoors
    Indoors
    Reputation
    Talent attraction
    Use modern tools
    Cost effective
    Many more…
    Central place to organize OSS
    Advice and training
    Create workflows to safely
    (compliance) use and contribute
    back
    Foster OSS culture
    And some others :)
    OSPO

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    Bitergia
    Outdoors
    Indoors
    What is your business goal when
    building an OSPO? What are you
    trying to achieve?
    https://bitergia.com/ospo
    OSPO

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    Bitergia
    Common Goals
    by the GGI Group
    https://ospo.zone/ggi/
    1- Usage
    2- Trust
    3- Culture / Community
    4- Engagement / Support
    5- Strategy / Governance

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    Bitergia
    Common Goals
    by the TODO Group
    https://todogroup.org/guides/measuring/
    1- Efficient and compliant use of
    OSS
    2- Increase developer productivity
    3- Create and grow open source
    projects
    4- Recruit and retain developers
    5- Promote OSS Culture
    6- Align OSS community interest
    and product interest

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    Bitergia
    Impact
    Influence Community
    Community Health
    Engagement
    Openness
    Leadership
    Transparency
    Delivery
    Resilience
    Performance
    Diversity
    Growth
    Collaboration
    https://bitergia.com/ospo

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    Bitergia Images by Robin Higgins from Pixabay
    The OSPO
    Manager daily
    faces

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    Bitergia
    Political background hat
    Internal marketing hat
    Building external reputation hat
    Human resources hat
    Training hat
    Agent of change hat
    Cultural change hat
    Reporting hat
    Fight against internal inertia

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  16. Share this! @Bitergia
    Bitergia
    Recap
    https://bitergia.com/ospo
    Intro to OSPO flavours
    OSPO Goals
    OSPO Manager Hats
    Other internal stakeholders

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    Bitergia
    Intro to OSPO flavours
    OSPO Goals
    OSPO Manager Hats
    Other internal stakeholders
    https://bitergia.com/ospo
    Different goals depending on
    the type of OSPO you are:
    Academic institution
    Large corporation
    Medium size company

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    Bitergia
    Intro to OSPO flavours
    OSPO Goals
    OSPO Manager Hats
    Other internal stakeholders
    https://bitergia.com/ospo
    The OSPO then may have
    different goals
    Let’s choose Impact and
    Influence

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    Bitergia
    Intro to OSPO flavours
    OSPO Goals
    OSPO Manager Hats
    Other internal stakeholders
    https://bitergia.com/ospo
    Each of the hats have
    different ways of looking at
    metrics, and KPIs

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    Bitergia
    Intro to OSPO flavours
    OSPO Goals
    OSPO Manager Hats
    Other internal stakeholders
    https://bitergia.com/ospo
    Community managers
    Developer advocates
    Business people
    Product teams
    Marketing

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    Bitergia
    Let’s discuss strategy and
    method
    https://bitergia.com/ospo

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    Bitergia
    Let’s discuss strategy and
    method
    https://bitergia.com/ospo
    Embed metrics in your daily
    planning and decision making
    process => Have a metrics
    strategy in place
    Follow a reproducible
    method, and document it!
    Use OSS tools for algorithms
    traceability

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  23. Share this! @Bitergia
    Bitergia
    Let’s discuss strategy and
    method
    https://bitergia.com/ospo
    Embed metrics in your daily
    planning and decision making
    process => Have a metrics
    strategy in place
    Follow a reproducible
    method, and document it!
    Use OSS tools for algorithms
    traceability

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    Bitergia https://bitergia.com/ospo
    Act
    Check
    Do
    Plan
    Strategy
    Strategy

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    Bitergia https://bitergia.com/ospo
    Method

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    Bitergia https://bitergia.com/ospo
    From Art to Science: The
    Evolution of Community
    Development.
    Diane Mueller and Daniel
    Izquierdo.
    IEEE Software Volume:
    36, Issue: 6, Nov.-Dec.
    2019
    https://www.cncf.io/blog/2020/
    08/04/a-guide-to-untangling-the
    -cncf-cross-community-relation
    ships/
    Analysis done
    using GrimoireLab
    / Bitergia Analytics
    Tools

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    Bitergia
    GrimoireLab - Free, libre, OSS tools for software development analytics
    https://bitergia.com/ospo
    Sigils / Use Cases -
    https://chaoss.github.io/grimoirelab-sigils/
    GrimoireLab -
    https://chaoss.github.io/grimoirelab-sigils/

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    Bitergia https://bitergia.com/ospo
    Contributors Growth

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    Bitergia https://bitergia.com/ospo
    Attraction and Retention Rate

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    Bitergia https://bitergia.com/ospo
    Software Lifecycle

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    Bitergia https://bitergia.com/ospo
    Discourse DevRel

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    Bitergia https://bitergia.com/ospo
    Commercial Services for OSPOs
    OSPOaaS by Bitergia
    [Open Source Program Office as a
    Service]
    Bitergia Analytics for OSPO
    metrics
    [Consistent reporting, community &
    process insights, metrics in action]

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    Bitergia
    Bitergia Share this! @bitergia
    Let’s go for questions
    About me:
    Daniel Izquierdo

    CEO @ Bitergia
    Governing board @ CHAOSS
    Board of Directors @ InnerSource Commons
    @dizquierdo

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