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How Sci-fi taught us to experience voice UI (Devfest DC)

How Sci-fi taught us to experience voice UI (Devfest DC)

Over a century of science fiction has created an expectation of how we interact with voice interfaces. This talk covers those expectations and what we can learn from them when building VUI for the future.

Bryce Howitson

June 14, 2019
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  1. @Howitson #devfestdc

  2. Hello I’m Bryce Howitson (artist) You can find me on

    Twitter @howitson @Howitson #devfestdc
  3. @Howitson #devfestdc

  4. @Howitson #devfestdc

  5. @Howitson #devfestdc

  6. @Howitson #devfestdc

  7. @Howitson #devfestdc

  8. Interface on Repeat CLI Text Based GUI Iconographic VUI Intent

    Based ??? Predictive? @Howitson #devfestdc
  9. DANGER! Will Robinson @Howitson #devfestdc

  10. The rules are, There ain’t no rules. @Howitson #devfestdc

  11. I Learned everything I need to know about VUI from

    Science Fiction @Howitson #devfestdc
  12. Blade Runner Ridley Scott

  13. Star Wars George Lucas

  14. The Matrix Trilogy Wachowski Brothers

  15. 2001 A Space Odyssey Stanley Kubrick

  16. History of the Future @Howitson #devfestdc

  17. @Howitson #devfestdc

  18. @Howitson #devfestdc

  19. @Howitson #devfestdc

  20. Robots… Computer, AI, Assistant, Program, Sub-Routine, Host, Android, Machine… @Howitson

    #devfestdc
  21. 3 Laws Safe How we’re taught to interface with Robots

    @Howitson #devfestdc
  22. Look Human #1 @Howitson #devfestdc

  23. Faces are comfortable @Howitson #devfestdc

  24. @Howitson #devfestdc

  25. As the appearance of a robot is made more human,

    observers' emotional response to the robot becomes increasingly positive and empathetic, until it reaches a point beyond which the response quickly becomes strong revulsion. Uncanny Valley - Masahiro Mori @Howitson #devfestdc
  26. Empathy & Trust Human Appearance @Howitson #devfestdc

  27. Sound Human #2 @Howitson #devfestdc

  28. Sarcasm equals intelligence @Howitson #devfestdc

  29. Humor relaxes us @Howitson #devfestdc

  30. Brevity builds trust @Howitson #devfestdc

  31. We all talk baldlyer @Howitson #devfestdc

  32. Act Human #3 @Howitson #devfestdc

  33. Be emotional @Howitson #devfestdc

  34. @Howitson #devfestdc

  35. Form a clan @Howitson #devfestdc

  36. Make a contribution @Howitson #devfestdc

  37. And a warning @Howitson #devfestdc

  38. @Howitson #devfestdc

  39. @Howitson #devfestdc

  40. Choose a side @Howitson #devfestdc

  41. The art of being HUMAN @Howitson #devfestdc

  42. Conversation As humans, we have @Howitson #devfestdc

  43. It was impossible to get a conversation going, everybody was

    talking too much. Yogi Berra @Howitson #devfestdc
  44. Please, … continue @Howitson #devfestdc

  45. @Howitson #devfestdc

  46. Get what you need @Howitson #devfestdc

  47. When would you like to travel? Vague and open ended

    What date would you like to leave? You’re going to get what you expect @Howitson #devfestdc
  48. Suggest stuff As humans, we @Howitson #devfestdc

  49. A. Bread Things that float in water: B. Apples C.

    Small Rocks D. A Duck @Howitson #devfestdc
  50. if (weight = duck) { return madeOfWood } if(madeOfWood){ let

    a = “witch” } @Howitson #devfestdc
  51. Discover As humans, we @Howitson #devfestdc

  52. Is there a Doctor here? @Howitson #devfestdc

  53. Options not walls @Howitson #devfestdc

  54. Contextual As humans, we are @Howitson #devfestdc

  55. @Howitson #devfestdc Words + Pictures

  56. There he lay, a vast red-golden dragon, fast asleep; thrumming

    came from his jaws and nostrils, and wisps of smoke, but his fires were low in slumber. Beneath him, under all his limbs and his huge coiled tail, and about him on all sides stretching away across the unseen floors, lay countless piles of precious things, gold wrought and unwrought, gems and jewels, and silver red-stained in the ruddy light. Smaug lay, with wings folded like an immeasurable bat.
  57. @Howitson #devfestdc

  58. @Howitson #devfestdc

  59. @Howitson #devfestdc

  60. @Howitson #devfestdc

  61. @Howitson #devfestdc

  62. Aware As humans, we are @Howitson #devfestdc

  63. I have a whole bag of “shhhh!” with your name

    on it. @Howitson #devfestdc
  64. Continued Conversation Follow-up Questions Recommendations Contextual Response/Display Know what’s Appropriate

    Quick Recap @Howitson #devfestdc
  65. @Howitson #devfestdc

  66. Making Science Reality @Howitson #devfestdc

  67. @Howitson #devfestdc

  68. @Howitson #devfestdc

  69. @Howitson #devfestdc

  70. @Howitson #devfestdc

  71. Yay! A Demo @Howitson #devfestdc

  72. Learning Google Google Cloud AI & ML https:/ /cloud.google.com/text-to-speech Actions

    on Google https:/ /developers.google.com/actions Amazon Alexa Skills Kit https:/ /developer.amazon.com/alexa-skills-kit Voice Tutorials http:/ /Alexa.design Podcasts The Voicebot Podcast Voice Tech Podcast The Practical Voice Podcast (VUX.World) @Howitson #devfestdc
  73. Prototyping VoiceFlow Build fully functional apps Powerful interactions + Integrations

    (Visual) Multi-Modal Publish to Alexa Publish to Google Assistant @Howitson #devfestdc VUIX Preview Voice in browser Beginner friendly Publish to Alexa Publish to Google Assistant Botsociety - Messenger - Web App - Slack Bot - Google Assistant - Alexa - Twitter NPM Package & API
  74. Choose your audience @Howitson #devfestdc

  75. People behind the curtain @Howitson #devfestdc

  76. Think low-fi @Howitson #devfestdc

  77. 3 Laws of feeling human Looks (human) Faces are powerful,

    and we expect them for complete communication. Sounds (human) There’s a place & time for perfect grammar. This might not be it. Acts (human) Improve the clan by providing service, sharing emotion and building trust. in review @Howitson #devfestdc
  78. Some tips to level up in review @Howitson #devfestdc Emulate

    People Extend communication by asking questions to continue conversations while utilizing the environment. Remember Analogue When prototyping remember that you already know how human interactions work. Don’t make it overly complicated. Maker Things The tools are more accessible than ever. What are you waiting for?
  79. Thanks! Any questions? @Howitson #devfestdc