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KNOW YOUR MARKET - WHAT TENANTS SAY ABOUT RENTAL RISKS

KNOW YOUR MARKET - WHAT TENANTS SAY ABOUT RENTAL RISKS

We surveyed tenants from across the UK to get their thoughts on what they think about renting, what their risks are and ultimately what they think of their experience.

View the rest of the survey on our website.

http://www.cia-landlords.co.uk/let-property-insurance-news/latest-news-story/nid/1671.aspx

CIA Insurance

June 26, 2015
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  1. Whether you’re a tenant or a landlord, it can be

    di cult to know what the other side’s thinking – so what do tenants really think about renting? Our survey delves right in!
  2. 20% 8.2% Bungalows, cottages & studio apartments were the least

    common rent a room in a shared house. Over A surprising 1 of people surveyed rent a terraced house Common Rental Properties:
  3. 2 Rental Agreements: 32% 32% More than of people either

    didn’t understand or didn’t read their tenancy agreement before they signed it. Take the time to explain it!
  4. How Landlords Are Contacted: 3 Almost of people rarely or

    never contact their landlord for major issues 2/3rds More Than of people contact for major issues every 6 months – or more frequently. 1/4
  5. Rent Payments 4 of tenants say they’ve had issues paying

    rent on time or have missed it altogether. 16%
  6. of tenants have been broken into in the last five

    years have stayed safe! Although over Almost 5 Break-ins & Crime 7% 93%
  7. 6 Legal Action 3% of all the tenants we surveyed

    have had to take legal action against their landlord. Let’s get it to 0%! Almost
  8. 7 How Approachable Is Your Landlord? Almost 1/3rd of people

    feel their landlord is extremely approachable Another 35% say their landlord is approachable for the big issues Although 10% say they’re either not approachable for big issues or not approachable at all! 1/3 35% 10%
  9. How Easy Are They To Get Hold Of? of tenants

    say they nd their landlord easy to get hold of – which is great! but almost say that they're hard to get hold of. 8 83% 1/5th
  10. Landlord Qualities 9 48% Being upfront and honest is the

    most important for of tenants Reliability is the most important for of 1/4 all tenants surveyed 1/4
  11. Landlord Qualities 9 4% Just say it’s vital their landlord

    is polite and understanding – they’d rather them be honest and reliable! The top three are: Upfront & honest Reliable & easy to get hold of Quick to organise repairs
  12. 10 Most Important Rental Factors Low Rental Prices High EPC

    Rating (Energy Performance Certificate) Discounts for longer tenancies White goods & appliances included Basic Property Maintenance Quick responses to complaints The most important rental factors for tenants are: The least important factors for tenants are:
  13. And Finally… So it’s not all bad news! 16% 76%

    of tenants say they’re not happy with their landlord – half of these don’t like their property, either. say they’re happy with both their property AND their landlord. But a whopping 11
  14. www.cia-landlords.co.uk 01788 818 670 CALL TODAY Customer Services Mon -

    Fri 9.00am to 5.30pm Sat 9.00am to 2.00pm Sales & Renewals Mon - Fri 9.00am to 7.00pm Sat 9.00am to 4.00pm www.facebook.com/CIA.Insurance.Services www.twitter.com/CIAInsurance “This data is based on 200 respondents to a survey carried out on behalf of CIA Insurance”