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Beyond Copy Paste Agile - Keynote @ Lean Agile Global 2021

Beyond Copy Paste Agile - Keynote @ Lean Agile Global 2021

Beyond Copy Paste Agile – Building the missing links between Strategy and Operational Agility.

Today it’s common for company leaders to express a desire to be more agile, and many embark on expensive change journeys, to make their teams more agile.

After years on this journey fraught with “resistance” and lots of change, and yet seldom able to show results that are meaningful to customers or the business

Part of the problem is the core assumption that the problems, and therefore solutions exist at the team level or with the individual humans.

My experience is that to delight customers, collaboration is required between the humans, teams and departments. This focusing on the parts (individuals and teams) rarely improves the whole, in ways customers will appreciate or pay for.

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Cliff Hazell

May 25, 2021
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  1. @cli ff hazell Lean Agile Global, May 2021 Beyond Copy

    Paste Agile The Missing Links between Strategy and Operational Agility Cliff Hazel l Flight Levels Academ y cliff@flightlevels.io
  2. @cli ff hazell @cli ff hazell

  3. @cli ff hazell @cli ff hazell

  4. @cli ff hazell @cli ff hazell

  5. @cli ff hazell Perception?

  6. @cli ff hazell @cli ff hazell Perception? @cli ff hazell

  7. @cli ff hazell What if…

  8. @cli ff hazell @cli ff hazell @cli ff hazell

  9. Why is our Perception important? @cli ff hazell

  10. @cli ff hazell @cli ff hazell

  11. How do we move Beyond Copy Paste Agile? @cli ff

    hazell
  12. 3 Lenses @cli ff hazell System s Scienc e Sapiens

  13. System s Interactions between the Flight Levels @cli ff hazell

  14. www.FlightLevels.io - hello@ fl ightlevels.io Tired of this?

  15. @cli ff hazell @cli ff hazell

  16. @cli ff hazell NEXT DONE DEVELOP BACKLOG a typical team

    board EXTERNAL WAITING
  17. @cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION

    EXTERNAL WAITING
  18. @cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION

    WAITING 4 ACCEPTANCE EXTERNAL WAITING
  19. @cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION

    WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING
  20. @cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION

    WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING
  21. @cli ff hazell NEXT DON DEVELOP WAITING BACKLOG WAITING 4

    INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING
  22. @cli ff hazell NEXT BACKLOG ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING

    DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING 
 COMMITTEE WAITING WAITING IDEA TRIAGE POOL OF NEW IDEAS
  23. @cli ff hazell NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION

    WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING 
 COMMITTEE WAITING IDEA TRIAGE POOL OF NEW IDEAS WAITING WAITING WAITING we are so fucking AGILE, yay!! monthly quarterly yearly quarterly monthly …………………………………….……………………………………….…………………………………………………………………… we are working, yay!!
  24. Visualise you r End-to-end Flows @cli ff hazell Vision to

    value and concept to cash
  25. @cli ff hazell team 1 team 2 team 3 team

    4 customer wish: write a love letter
  26. @cli ff hazell customer wish: write a love letter

  27. @cli ff hazell

  28. B C D A B C DONE A B C

    DONE A B C DONE A flow 1 flow 2 flow N Level 1: operational Level 3: strategy … team 1 team 2 team N B C D A delive DO realize concep delive DO realize concep C DONE B A Level 2: end-2-end coordination FLIGHt levels
  29. @cli ff hazell Strategy Coordination Operations @cli ff hazell

  30. Go Beyond the Team Level @cli ff hazell Connect Strategy

    to Operations
  31. Visualise your End-to-End Flow s Connect Strategy and Operations @cli

    ff hazell
  32. @cli ff hazell Good reads

  33. Scienc e Observation and Experimentation @cli ff hazell

  34. @cli ff hazell NEXT DONE DEVELOP BACKLOG What happens here?

  35. Output or Outcome? @cli ff hazell

  36. @cli ff hazell @cli ff hazell

  37. @cli ff hazell “The human mind is a story processor,

    not a logic processor.” “Intuitions come fi rst, strategic reasoning second.” @cli ff hazell
  38. @cli ff hazell “What makes a decision great is not

    that it has a great outcome. A great decision is the result of a good process, and that process must include an attempt to accurately represent our own state of knowledge” @cli ff hazell
  39. Write your Hypothesis. Reflect. @cli ff hazell

  40. If we had this today, what would the benefit be?

    @cli ff hazell
  41. What (assumptions) would need to be true for this to

    work? @cli ff hazell
  42. Quantify you r Hypothesis @cli ff hazell Before you start,

    reflect as you go
  43. @cli ff hazell @cli ff hazell But there is still

    space!
  44. @cli ff hazell @cli ff hazell

  45. Don’t let #3 block #1 @cli ff hazell Avoid making

    traffic jams
  46. @cli ff hazell Good reads

  47. Quantify Hypothesis. Write, Reflect and Learn Don’t let #3 block

    # 1 Avoid traffic jams @cli ff hazell
  48. Sapiens . The wonderful diversity of Humans @cli ff hazell

  49. “Won’t work unless we tell them” @cli ff hazell “People

    resist change”
  50. “If you have dead wood in your company, either you

    hired dead wood . Or you hired live wood, and killed it” @cli ff hazell
  51. @cli ff hazell @cli ff hazell

  52. @cli ff hazell @cli ff hazell

  53. @cli ff hazell @cli ff hazell

  54. @cli ff hazell @cli ff hazell

  55. @cli ff hazell @cli ff hazell

  56. Intentionally design around our Bias @cli ff hazell

  57. @cli ff hazell Strategy Coordination Operations @cli ff hazell

  58. @cli ff hazell When you’re all … Invite some… @cli

    ff hazell
  59. @cli ff hazell Meeting a Leader? @cli ff hazell

  60. @cli ff hazell Making Suggestions? @cli ff hazell

  61. @cli ff hazell Retrospective? @cli ff hazell

  62. @cli ff hazell Restructure? @cli ff hazell

  63. @cli ff hazell Performance Review? @cli ff hazell

  64. @cli ff hazell @cli ff hazell

  65. Diversity is being invited to the party . Inclusion is

    choosing the music. @cli ff hazell
  66. Written vs Verbal @cli ff hazell Pre-reading. Time to Think.

    Follow up.
  67. 1 Achieved + Learne d 2 Planned nex t 3

    On our mind s 4 Stressed b y 5 Need help @cli ff hazell
  68. @cli ff hazell Good reads

  69. “Coaching and Teaching is too expensive!” @cli ff hazell

  70. What if you don’t and they stay. @cli ff hazell

    “What if we train them and they leave!”
  71. How do we move Beyond Copy Paste Agile? @cli ff

    hazell
  72. Sapiens @cli ff hazell Design around your Bias to Leverage

    diverse perspectives. Shift from Output to Outcome. Quantify, Reflect and Learn Science Interactions and Feedback Loops. End to end across all Flight Levels Systems
  73. between Strategy and Operational Agility @cli ff hazell The missing

    links
  74. @cli ff hazell bit.ly/DiversityDana

  75. www.FlightLevels.io - hello@ fl ightlevels.io Tired of this?

  76. www.FlightLevels.io - hello@ fl ightlevels.io Flight Levels would like to

    Help! http://bit.ly/FLIN21 Check out our Self-paced “Introduction to Flight Levels” Signup Here LAG21 Use Discount Code: * Don’t wait! code works until May 31st Plus! Community Access and Events
  77. @cli ff hazell Thank you! Please drop by our Booth.

    @cli ff hazell Love to say Hi and chat more