Beyond Copy Paste Agile

Presented @ Business Agility Summit - Lisbon Portugal - 5 May 2023

Beyond Copy Paste Agile – How to Create Focus, Find Leverage and Build Habits.

Today it’s common for company leaders to express a desire to be more agile, and many embark on expensive change journeys, to make their teams more agile.
After years on this journey fraught with “resistance” and lots of change, and yet seldom able to show results that are meaningful to customers or the business

Part of the problem is the core assumption that the problems, and therefore solutions exist at the team level.
My experience is that to delight customers, collaboration is required between teams and departments. This focusing on the parts (individuals and teams) rarely improves the whole, in ways customers will appreciate or pay for.

We’ll explore this through three lenses.
Systems - How building effective interaction between teams produces more effective results
Science - How to Improve our understanding of what works and what doesn’t
Sapiens - How creating a healthy environment unlocked our potential.

Check out - https://www.linkedin.com/in/cliffhazell/ for more info :)

Transcript

1. @cli ff hazell cli ff hazell.com Portugal Business Agility Summit - 5 May 2023 Beyond Copy Paste Agile How to create focus, find leverage, and build habits. Cliff Hazell cliffhazell.com
2. @cli ff hazell cli ff hazell.com @cli ff hazell
3. @cli ff hazell cli ff hazell.com @cli ff hazell
4. @cli ff hazell cli ff hazell.com @cli ff hazell
5. @cli ff hazell cli ff hazell.com Perception?
6. @cli ff hazell cli ff hazell.com @cli ff hazell Perception? @cli ff hazell
7. @cli ff hazell cli ff hazell.com What if…
8. @cli ff hazell cli ff hazell.com @cli ff hazell @cli ff hazell
9. Why is our Perception important? @cli ff hazell cli ff hazell.com
10. @cli ff hazell cli ff hazell.com @cli ff hazell
11. How do we move Beyond Copy Paste Agile? @cli ff hazell cli ff hazell.com
12. Create Focus, Find Leverage, Build Habits @cli ff hazell cli ff hazell.com
13. 3 Lenses @cli ff hazell cli ff hazell.com Systems Science Sapiens
14. Systems Creating focus Using Interactions between your Flight Levels @cli ff hazell cli ff hazell.com
15. @cli ff hazell cli ff hazell.com Been here? (Credit: Flight Levels Academy, Klaus Leopold)
16. @cli ff hazell cli ff hazell.com @cli ff hazell
17. @cli ff hazell cli ff hazell.com team 1 team 2 team 3 team 4 customer wish: write a love letter (Credit: Flight Levels Academy, Klaus Leopold)
18. @cli ff hazell cli ff hazell.com customer wish: write a love letter (Credit: Flight Levels Academy, Klaus Leopold)
19. @cli ff hazell cli ff hazell.com
20. “Decentralising control requires decentralising both authority to make decisions and the information to make them correctly” Don Reinertsen @cli ff hazell cli ff hazell.com
21. Go Beyond the Team Level @cli ff hazell cli ff hazell.com Zoom out, focus on interactions between teams
22. @cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG a typical team board EXTERNAL WAITING
23. @cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION EXTERNAL WAITING
24. @cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE EXTERNAL WAITING
25. @cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING
26. @cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING
27. @cli ff hazell cli ff hazell.com NEXT DON DEVELOP WAITING BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING
28. @cli ff hazell cli ff hazell.com NEXT BACKLOG ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING 
 COMMITTEE WAITING WAITING IDEA TRIAGE POOL OF NEW IDEAS
29. @cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING 
 COMMITTEE WAITING IDEA TRIAGE POOL OF NEW IDEAS WAITING WAITING WAITING we are so fucking AGILE, yay!! monthly quarterly yearly quarterly monthly …………………………………….……………………………………….…………………………………………………………………… we are working, yay!! (Credit: Flight Levels Academy, Klaus Leopold)
30. Visualise your End-to-end Flows @cli ff hazell cli ff hazell.com Vision to value and concept to cash
31. @cli ff hazell cli ff hazell.com @cli ff hazell But there is still space! (Despite the evidence)
32. @cli ff hazell cli ff hazell.com @cli ff hazell
33. Don’t let #3 block #1 @cli ff hazell cli ff hazell.com Avoid traffic jams
34. @cli ff hazell cli ff hazell.com Flight Level 2 coordination level Flight Level 3 strategic level Flight Level 1 operational level FLIGHt levels (Credit: Flight Levels Academy)
35. Go Beyond the Team Visualise your End-to-End Flows Don’t let #3 block #1 Avoid traffic jams @cli ff hazell cli ff hazell.com
36. @cli ff hazell Good reads cli ff hazell.com
37. Science Finding leverage, through Observation and Experimentation @cli ff hazell cli ff hazell.com
38. @cli ff hazell cli ff hazell.com NEXT DONE DEVELOP BACKLOG What happens here?
39. What was the result of your last delivery? @cli ff hazell cli ff hazell.com
40. Output or Outcome? @cli ff hazell cli ff hazell.com
41. @cli ff hazell cli ff hazell.com
42. We rarely know the outcome. Why? @cli ff hazell cli ff hazell.com
43. @cli ff hazell cli ff hazell.com @cli ff hazell
44. @cli ff hazell cli ff hazell.com @cli ff hazell Credit: xkcd.com
45. @cli ff hazell cli ff hazell.com “The human mind is a story processor, not a logic processor.” “Intuitions come fi rst, strategic reasoning second.” @cli ff hazell
46. @cli ff hazell cli ff hazell.com “What makes a decision great is not that it has a great outcome. A great decision is the result of a good process, and that process must include an attempt to accurately represent our own state of knowledge” @cli ff hazell
47. Write your Hypothesis. Reflect. @cli ff hazell cli ff hazell.com
48. If we had this today, what would the benefit be? @cli ff hazell cli ff hazell.com
49. What (assumptions) would need to be true for this to work? @cli ff hazell cli ff hazell.com
50. Quantify your Hypothesis @cli ff hazell cli ff hazell.com Before you start, reflect as you go
51. @cli ff hazell cli ff hazell.com Just work harder?
52. What you work on, matters more than how hard you work @cli ff hazell cli ff hazell.com
53. Look for the Leverage @cli ff hazell cli ff hazell.com
54. @cli ff hazell cli ff hazell.com Leverage
55. @cli ff hazell cli ff hazell.com
56. How we Built a Retrospective Machine. @cli ff hazell cli ff hazell.com
57. Find the Leverage @cli ff hazell cli ff hazell.com What you work on, matters more than how hard you work
58. Quantify Hypothesis. Write, Reflect and Learn from outcomes. Look for Leverage Work smart, not hard. @cli ff hazell cli ff hazell.com
59. @cli ff hazell Good reads cli ff hazell.com
60. Sapiens. The wonderful diversity of Humans @cli ff hazell cli ff hazell.com
61. “Won’t work unless we tell them” @cli ff hazell cli ff hazell.com “People resist change”
62. “If you have dead wood in your company, either you hired dead wood. Or you hired live wood, and killed it” @cli ff hazell cli ff hazell.com
63. @cli ff hazell cli ff hazell.com @cli ff hazell cli ff hazell.com
64. @cli ff hazell cli ff hazell.com @cli ff hazell cli ff hazell.com
65. @cli ff hazell cli ff hazell.com @cli ff hazell cli ff hazell.com
66. @cli ff hazell cli ff hazell.com @cli ff hazell cli ff hazell.com
67. Exclusion, hides vital perspective and information. @cli ff hazell cli ff hazell.com
68. @cli ff hazell cli ff hazell.com Meeting a Leader? @cli ff hazell cli ff hazell.com
69. @cli ff hazell cli ff hazell.com Making Suggestions? @cli ff hazell cli ff hazell.com
70. @cli ff hazell cli ff hazell.com Retrospective? @cli ff hazell cli ff hazell.com
71. @cli ff hazell cli ff hazell.com Restructure? @cli ff hazell cli ff hazell.com
72. @cli ff hazell cli ff hazell.com Performance Review? @cli ff hazell cli ff hazell.com
73. Perspective matters. @cli ff hazell cli ff hazell.com
74. @cli ff hazell cli ff hazell.com
75. @cli ff hazell cli ff hazell.com @cli ff hazell cli ff hazell.com
76. Intentionally design around our Bias @cli ff hazell cli ff hazell.com
77. Diversity is being invited to the party. Inclusion is choosing the music. @cli ff hazell cli ff hazell.com
78. @cli ff hazell cli ff hazell.com When you’re all … Invite some… @cli ff hazell cli ff hazell.com
79. 1 Achieved + Learned 2 Planned next 3 On our minds 4 Stressed by 5 Need help @cli ff hazell cli ff hazell.com
80. Written vs Verbal @cli ff hazell cli ff hazell.com Pre-reading. Time to Think. Follow up.
81. @cli ff hazell Good reads cli ff hazell.com
82. Acknowledge Bias Notice who’s missing Design around our Bias To create coherent understanding @cli ff hazell cli ff hazell.com
83. How do we move Beyond Copy Paste Agile? @cli ff hazell cli ff hazell.com
84. Sapiens @cli ff hazell cli ff hazell.com Build the habit of Designing around your Bias to Leverage diverse perspectives. Find Leverage, by Shifting from Output to Outcome. Quantify, Reflect and Learn Science Create focus through Interactions and Feedback Loops. End to end across all Flight Levels Systems
85. Thats how we create focus, find leverage, and build habits. @cli ff hazell cli ff hazell.com
86. “Coaching and Teaching and investing in our people is too expensive!” @cli ff hazell cli ff hazell.com
87. What if you don’t and they stay. @cli ff hazell cli ff hazell.com “What if we invest in them and they leave!”
88. @cli ff hazell cli ff hazell.com Would love to chat more Share Posts on how to: Create Focus Find Leverage Build Habits @cli ff hazell Join me on LinkedIn