Remote by default (BACON 2014)

Remote by default (BACON 2014)

This is a talk from BACON 2014 in London, where I spoke about how GitHub makes working remotely not suck.

At GitHub, approximately 75% of our 245 employees work remotely, regularly covering over 100 cities around the world at any one time. Making this work for everyone isn’t easy, but it’s definitely achievable, and with the right approach can become one of your company’s greatest strengths. This talk aims to share insights into how you too can reap the benefits of embracing remote work, while ensuring it stays awesome for everybody involved.

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Coby Chapple

May 16, 2014
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Transcript

  1. Remote By Default ! cobyism — BACON 2014 } {

  2. @cobyism

  3. None
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  7. EGGS

  8. WALKIES‽

  9. EGGS MY HOUSE

  10. None
  11. EGGS

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  13. This is awesome.

  14. This is convenient.

  15. This is asynchronous.

  16. This is cost-effective.

  17. This makes my dog happier.

  18. This helps my neighbours.

  19. This makes me feel trusted.

  20. TRUST is the key

  21. This is awesome.

  22. Remote is awesome.

  23. Remote by default.

  24. Remote by default.

  25. Remote by default.

  26. Remote by default. (the hard part)

  27. Remote should be first-class.

  28. It means a shift in thinking.

  29. It means a shift in behaviour.

  30. You have to commit.

  31. Why is remote even desirable?

  32. You can offer flexibility.

  33. You can offer autonomy.

  34. You can offer trust.

  35. You can be sought after.

  36. You can hire the best people anywhere.

  37. You will be more diverse.

  38. You can innovate better.

  39. You can win at business.

  40. Working with great people is awesome.

  41. Remote isn’t for everyone.

  42. Remote is the future. Remote

  43. at GitHub. Remote

  44. SYNC ASYNC

  45. INFORMAL FORMAL SYNC ASYNC

  46. INFORMAL FORMAL SYNC ASYNC

  47. Chat

  48. None
  49. None
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  51. None
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  53. #ChatOps

  54. Put tools into the conversation.

  55. Chat is a mix of formal & informal

  56. Team

  57. Updates

  58. Ships

  59. Ideas

  60. Team is a mix of formal & informal

  61. GitHub.com

  62. github / ! github

  63. github support! ops! windows! government! github! mac! training education! community

    / ! github
  64. github / ! …

  65. github fithubber! meditation! beerhub! cycling! beer30! feedback! inc! diaries! projects

    / ! beer30
  66. github toasts / !

  67. Toasts

  68. Toasts

  69. Email

  70. Interal docs

  71. FaceTime

  72. FaceTime LOLNOPE

  73. Face time

  74. Onboarding

  75. Summits

  76. Product Minisummits

  77. Team Minisummits

  78. Video chat

  79. Beer:30

  80. Talks

  81. It’s not the tools, it’s how they’re used.

  82. Don’t shortcut your communications.

  83. Remote isn’t just for remote people.

  84. Think about who isn’t in the room.

  85. Try asynchronous channels first.

  86. Everything should have an URL.

  87. Open up your creative process.

  88. Show humanity in your words.

  89. Asynchronous != always available.

  90. Be patient.

  91. Fight the urge to be a cargo cult. (nope, not

    even from us)
  92. Tackle things from first principles.

  93. Presume you have blind spots.

  94. It’s not all ☀️

  95. Iteration, as always is the key.

  96. What works changes over time.

  97. Thanks! coby@github.com @cobyism