I dispel the hype around artificial intelligence (AI) in marketing, urging leaders to move from curiosity and experimentation to measurable action and ROI.
While most are still “crawling” with AI adoption, successful marketing teams are blending human creativity with AI tools to unlock efficiencies, personalise at scale, and rethink both workflow and departmental structure.
The AI 3T's aka Trust, truth, and time remain central challenges, but tangible real-world examples show AI’s capability to accelerate analysis, automate processes, and enable agile content generation.
However, I caution brands to maintain quality and transparency, avoid “AI slop,” and focus on core customer experience as technology evolves.
The Top 10 Key Actionable Takeaways
- AI is in its early “crawl” phase; don’t overestimate your organisation’s AI maturity—move steadily towards “walk” readiness for 2026.
- Anchor all AI usage in the 3T’s: Time saving, Trust in answers, and Truthfulness (validate and verify outputs, respect privacy)
- Prepare for the rise of “answer engines” (e.g., Google Gemini, Microsoft Copilot) and rethink search and content strategies accordingly.
- Distinguish your brand: Avoid “AI slop” and low effort generated content that damages trust; focus on quality, test with internal and customer audiences.
- Embrace the evolution of social feeds towards unconnected, engagement-driven content; create richer, more interactive brand experiences.
- Deploy AI for real operational change: Use it to accelerate data analysis, automate workflows, and shrink project timelines.
- Learn from practical AI tool stacks and experiment with tools that directly improve competitor analysis, messaging, and insight synthesis.
- Develop an “AI Newsroom” approach, blending human curation with AI-driven amplification, PR, social and paid media execution.
- Upskill your team for the new AI-driven environment: Encourage a “learn it all” mindset, evaluate personal strengths, and run skill-based SWOTs for strategic growth.
- Start treating 2026 as the “year of ROI”—move beyond experimentation by prioritising conversions and measurable revenue impact from AI investments.
Slides Quotes With Most Reaction
1. “AI revolves around 3T’s: ‘Time, Trust, Truth’—always validate and verify before deploying.”
2. “Move from know-it-all to learn-it-all; only those who adapt mindsets and skillsets will thrive with AI.”
3. “2026 must be the year of AI ROI—CFOs won’t tolerate hype without measurable business outcomes.”
Full breakdown - https://www.dannydenhard.co.uk/ai-hype