Experimentation Mindset

Experimentation Mindset

Among the traits that distinguish a good team from a great team is their ability to innovate. Despite the rhetoric in favor of innovation, most organizations are stuck in an implementation mindset, stifling creativity, excellence, and the resultant innovation. The experimentation mindset frees us from self-imposed constraints, allowing us to continually learn and improve. In this session, we'll talk about how we learn as individuals and how we learn as organizations. We'll take a look at some examples of the experimentation mindset happening in the agile community today and we'll talk about how you can foster such a mindset in your own organization.

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Michael (Doc) Norton

October 23, 2015
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Transcript

  1. #adchi / #ExperimentationMindset / @DocOnDev The Experimentation Mindset

  2. #adchi / #ExperimentationMindset / @DocOnDev Doc Norton, CEO doc@wearecto2.com @DocOnDev

    @adchi / #ExperimentationMindset / @DocOnDev
  3. #adchi / #ExperimentationMindset / @DocOnDev Mindset

  4. #adchi / #ExperimentationMindset / @DocOnDev A simple experiment

  5. #adchi / #ExperimentationMindset / @DocOnDev Two Groups

  6. #adchi / #ExperimentationMindset / @DocOnDev Small Difference; Big Result

  7. #adchi / #ExperimentationMindset / @DocOnDev Mindset the ideas and attitudes

    with which a person approaches a situation
  8. #adchi / #ExperimentationMindset / @DocOnDev fixed growth

  9. #adchi / #ExperimentationMindset / @DocOnDev Dreyfus Model of skills acquisition

  10. #adchi / #ExperimentationMindset / @DocOnDev Novice

  11. #adchi / #ExperimentationMindset / @DocOnDev Advanced Beginner

  12. #adchi / #ExperimentationMindset / @DocOnDev Competent

  13. #adchi / #ExperimentationMindset / @DocOnDev Proficient

  14. #adchi / #ExperimentationMindset / @DocOnDev Expert

  15. #adchi / #ExperimentationMindset / @DocOnDev Where are you?

  16. #adchi / #ExperimentationMindset / @DocOnDev Most think they’re Expert

  17. #adchi / #ExperimentationMindset / @DocOnDev most stay at Proficient

  18. #adchi / #ExperimentationMindset / @DocOnDev From Implementation

  19. #adchi / #ExperimentationMindset / @DocOnDev Implementation Mindset get it right

    A+
  20. #adchi / #ExperimentationMindset / @DocOnDev to experimentation

  21. #adchi / #ExperimentationMindset / @DocOnDev experimentation Mindset explore different ways

  22. #adchi / #ExperimentationMindset / @DocOnDev experimentation Mindset explore different ways

  23. #adchi / #ExperimentationMindset / @DocOnDev but in a typical company…

  24. #adchi / #ExperimentationMindset / @DocOnDev telephone sales

  25. #adchi / #ExperimentationMindset / @DocOnDev Follow the script This will

    be great!
  26. #adchi / #ExperimentationMindset / @DocOnDev It wasn’t Great Ptolemy Janet

    Raphael Susan Kathy Tommy Doc Chris P. Weekly Sales Rankings
  27. #adchi / #ExperimentationMindset / @DocOnDev Watch The Master my name

    is ____________________ … Hello (sir/madam),
  28. #adchi / #ExperimentationMindset / @DocOnDev Watch The Master my name

    is ____________________ … Pat Michaels Good Day!
  29. #adchi / #ExperimentationMindset / @DocOnDev Experiment

  30. #adchi / #ExperimentationMindset / @DocOnDev experiment

  31. #adchi / #ExperimentationMindset / @DocOnDev experiment

  32. #adchi / #ExperimentationMindset / @DocOnDev experiment

  33. #adchi / #ExperimentationMindset / @DocOnDev top in sales! Doc Ptolemy

    Janet Kathy Tommy Raphael Susan Andy Weekly Sales Rankings
  34. #adchi / #ExperimentationMindset / @DocOnDev 8 week review

  35. #adchi / #ExperimentationMindset / @DocOnDev not the feedback I expected

  36. #adchi / #ExperimentationMindset / @DocOnDev My last day

  37. #adchi / #ExperimentationMindset / @DocOnDev Best Practices

  38. #adchi / #ExperimentationMindset / @DocOnDev Implementation Mindset get it right

    A+
  39. #adchi / #ExperimentationMindset / @DocOnDev Single Loop Assumptions Actions Outcomes

    Get it Right
  40. #adchi / #ExperimentationMindset / @DocOnDev The Dark Side

  41. #adchi / #ExperimentationMindset / @DocOnDev double Loop Assumptions Actions Outcomes

    Get it Right Explore Different Ways
  42. #adchi / #ExperimentationMindset / @DocOnDev best practices

  43. #adchi / #ExperimentationMindset / @DocOnDev leading practices

  44. #adchi / #ExperimentationMindset / @DocOnDev from implementation to experimentation

  45. #adchi / #ExperimentationMindset / @DocOnDev experimentation

  46. #adchi / #ExperimentationMindset / @DocOnDev experimentation

  47. #adchi / #ExperimentationMindset / @DocOnDev split (a/B) + Multivariate

  48. #adchi / #ExperimentationMindset / @DocOnDev Cumulative Flow

  49. #adchi / #ExperimentationMindset / @DocOnDev velocity trends

  50. #adchi / #ExperimentationMindset / @DocOnDev code quality

  51. #adchi / #ExperimentationMindset / @DocOnDev employee engagement

  52. #adchi / #ExperimentationMindset / @DocOnDev team joy

  53. #adchi / #ExperimentationMindset / @DocOnDev Retrospectives

  54. #adchi / #ExperimentationMindset / @DocOnDev refine their process

  55. #adchi / #ExperimentationMindset / @DocOnDev Orientation + On-Boarding

  56. #adchi / #ExperimentationMindset / @DocOnDev Interest Leagues

  57. #adchi / #ExperimentationMindset / @DocOnDev hackathons

  58. #adchi / #ExperimentationMindset / @DocOnDev mentorships

  59. #adchi / #ExperimentationMindset / @DocOnDev 360 / peer reviews

  60. #adchi / #ExperimentationMindset / @DocOnDev managers institutionalize procedure - Gabe

    Newell
  61. #adchi / #ExperimentationMindset / @DocOnDev being open about [pay] breeds

    trust - Leo Widrich
  62. #adchi / #ExperimentationMindset / @DocOnDev managers [are] mentors - Kevin

    Goldsmith
  63. #adchi / #ExperimentationMindset / @DocOnDev four things

  64. #adchi / #ExperimentationMindset / @DocOnDev know your purpose; challenge assumptions

  65. #adchi / #ExperimentationMindset / @DocOnDev make failure acceptable – Henry

    Ford “Failure is simply the opportunity to begin again, this time more intelligently.”
  66. think big… start small… .

  67. #adchi / #ExperimentationMindset / @DocOnDev be intolerant of mediocrity

  68. #adchi / #ExperimentationMindset / @DocOnDev keep experimenting Assumptions Actions Outcomes

    Get it Right Explore Different Ways
  69. Thank You!

  70. #adchi / #ExperimentationMindset / @DocOnDev The Experimentation Mindset

  71. #adchi / #ExperimentationMindset / @DocOnDev • Mad Scientist - https://www.flickr.com/photos/dzingeek/4587871752/

    sizes/o/ • Stages of Growth - http://superkoopatroopa.deviantart.com/art/Terri- Growth-chart-125875917 • Elephant and Mother - http://upload.wikimedia.org/wikipedia/ commons/7/75/ Baby_asian_elephant_(with_his_mother)_born_in_the_Lao_Elephant_ Conservation_Center_in_Sayaboury.jpg Phone Script - http:// www.docstoc.com/docs/6629075/Sample-Sales-Script • Phones - • http://www.enumclawsda.org/uploads/ 1/3/3/9/13391741/1971539_orig.gif?119 • http://4.bp.blogspot.com/-qASUt2T7C7o/ULvJ8HVU3LI/ AAAAAAAAACw/LufW5HYhCyM/s1600/Tel%C3%A8fon+fixe +antic.png • https://c2.staticflickr.com/8/7443/8758001086_2692f91620_h.jpg • http://cdn2.hubspot.net/hub/147894/file-270530761-jpg/images/ phone-large.jpg • Mob Programming - https://techblog.betclicgroup.com/wp-content/ uploads/2014/09/mob-programming-1-1024.jpg • Spotify Matrix - http://blog.kevingoldsmith.com/wp-content/uploads/ 2014/03/Screen-Shot-2013-11-09-at-7.30.08-AM-1024x644.png • a/b | multivariate testing - https://www.dynamicyield.com/wp-content/ uploads/2014/05/testing.jpg • Hackathon - https://m2.behance.net/rendition/pm/22070355/disp/ f4d62818fcb09d43722a945486ca5300.png • Things - http://41.media.tumblr.com/ d721f204c69de1b5a6a4899429430c9e/ tumblr_n52o0matip1snioclo1_1280.jpg, http://cdn.instructables.com/ FIT/POMF/HKJTCKRQ/FITPOMFHKJTCKRQ.LARGE.jpg, http:// shadowgrail.deviantart.com/art/Rock-of-Ages-83993992, http:// vo5.deviantart.com/art/Fantastic-Four-163610854 Images
  72. #adchi / #ExperimentationMindset / @DocOnDev • Students Test - https://img.washingtonpost.com/rf/image_1484w/

    2010-2019/WashingtonPost/2014/09/17/Others/Images/ 2014-09-17/DSC_54171410973389.jpg? uuid=h6VsJD6MEeSkMLgqPme3Yg • Woody Zuill - https://pbs.twimg.com/media/ A8NKQ9lCQAAdA7h.jpg • Code Quality (WTF) - http://www.sonarqube.org/wp-content/ uploads/2009/09/wtfm.jpg • 360 Feedback - http://screencrush.com/442/files/2012/07/360- review.jpg • Test Tube - http://fc09.deviantart.net/fs70/i/2010/018/2/1/ Vector_Test_Tube_by_Algerianoo.jpg • No Estimates - https://twitter.com/NoEstimates • Tesla - https://c2.staticflickr.com/ 4/3006/2932363100_5bf7ff5820_b.jpg • Smiley - https://blogs.dal.ca/csc/files/2012/07/MP900443129.jpg • Dilbert - http://www.stephenshapiro.com/images/dilbert-bp.gif • Manager’s Office - https://www.flickr.com/photos/islespunkfan/ 8281372547/sizes/l • Bad review - http://media.benefitspro.com/benefitspro/article/ 2014/02/06/negative%20reviews.jpg • Captain my Captain - http://startupeers.co/wp-content/uploads/ 2014/08/o-captain-e1407919367905.jpg • Vader in Suit - http://fc06.deviantart.net/fs71/f/2011/179/a/a/ darth_vader_by_iamthedarthvader-d3k9n2h.jpg • League - https://oliverwillis.com/wp-content/uploads/2015/08/ league-of-legends.jpg • Mentorship - http://humancapitalist.com/wordpress/wp-content/ uploads/2013/11/canstockphoto15167410.jpg more images
  73. #adchi / #ExperimentationMindset / @DocOnDev • Dreyfus Model of Skills

    Acquisition - http://en.wikipedia.org/ wiki/Dreyfus_model_of_skill_acquisition, http:// files.eric.ed.gov/fulltext/ED384695.pdf#page=130, https:// www.dropbox.com/s/px1d5orrtjm5d5i/ADA084551.pdf?dl=0 • Learning through experimentation - http://lifehacker.com/ 5985565/how-and-why-to-intentionally-set-yourself-up-for- failure • HBR: Collective Genius - http://hbr.org/2014/06/collective- genius/ar/1 • How Organizations Learn - http://www.areteadventures.com/ articles/the_challenge_of_entering_the_green_room.pdf • Argyris: Teaching Smart People how to Learn - http://hbr.org/ 1991/05/teaching-smart-people-how-to-learn/ar/1, http:// pds8.egloos.com/pds/200805/20/87/ chris_argyris_learning.pdf • Argyris: Double Loop Learning in Organizations - http:// hbr.org/1977/09/double-loop-learning-in-organizations/ar/3 • A/B Testing and the Experimentation Culture - https:// hbr.org/2014/02/ab-testing-and-the-benefits-of-an- experimentation-culture/ • Enlightened Experimentation - https://hbr.org/2001/02/ enlightened-experimentation-the-new-imperative-for- innovation/ar/4 • Argyris: Single-Loop and Double-Loop Learning in Research on Decision Making - https:// 093#1c5e28761e25b79cfc10de03f5a188778a0.googledrive .com/host/0B_RO2ClD0V7AZHpWRS1mNUc2d1k/argyris.pdf • Ed Batista Blog - http://www.edbatista.com/2008/05/double- loop.html Reference Material
  74. #adchi / #ExperimentationMindset / @DocOnDev • Lean Change - http://www.lean.org/LeanPost/

    Posting.cfm?LeanPostId=225 • Scaling Up Excellence - http://www.amazon.com/ Scaling-up-Excellence-Hayagreeva-Rao-ebook/ dp/B00EGMQIDG • Start With Why - http://www.amazon.com/Start- Why-Leaders-Inspire-Everyone-ebook/dp/ B002Q6XUE4/ • Leading Change - http://www.amazon.com/gp/ product/0875847471/ • Woody Zuill - https://twitter.com/woodyzuill, http:// zuill.us/WoodyZuill/ • Mob Programming and No Estimates - http:// www.infoq.com/interviews/zuill-mob-programming • Democratizing Experimentation - https://hbr.org/ 2011/04/8-ways-to-democratize-experime/ • Failing by Design - https://hbr.org/2011/04/failing- by-design/ar/1 • Smart Business Experiments - https://hbr.org/ 2011/03/a-step-by-step-guide-to-smart-business- experiments/ar/1 • Evidence Based Management - https://hbr.org/ 2006/01/evidence-based-management/ar/5 more reference material
  75. #adchi / #ExperimentationMindset / @DocOnDev • Buffer Transparency - http://

    www.fastcompany.com/3024306/bottom- line/why-this-startup-made-their-salaries- radically-transparent • Buffer Transparency Fail - http:// www.fastcompany.com/3050682/lessons- learned/why-our-transparent-feedback- experiment-failed • Valve - https://blog.inf.ed.ac.uk/sapm/ 2014/03/14/management-at-valve-an- analysis-of-management-practices-at-valve- software/ • Valve Handbook - https:// www.valvesoftware.com/company/ Valve_Handbook_LowRes.pdf • Spotify White Paper - https:// dl.dropboxusercontent.com/u/1018963/ Articles/SpotifyScaling.pdf • Kevin Goldsmith on Spotify - http:// blog.kevingoldsmith.com/2014/03/14/ thoughts-on-emulating-spotifys-matrix- organization-in-other-companies/ yet more reference material