Making Connections Visible: Defrag you Value Stream
When complexity drives necessary specialization, but specialization increases coordination costs, making your value stream handoffs visible can help. This talk shows you how to do that to provoke necessary conversations for change.
Value Stream: all activities done to plan, design, build & deliver items that provides biz value The hardest thing we do is communicate across teams. Delivering value to customers quickly requires fast, smooth, flow of work.
Value Stream: all activities done to plan, design, build & deliver items that provides biz value The hardest thing we do is communicate across teams. Delivering value to customers quickly requires fast, smooth, flow of work.
the network & assets from cyber threats, This increases complexity. Different expertise is required for each vendor. 95% of organizations use network security devices from multiple vendors. https://www.wired.com/insights/2013/01/uncovering-the-dangers-of-network-security-complexity/
in ways it was never designed for, and for longer than it was ever intended.” ~ Joshua Corman A focus on intersection of computer security & human life. https://www.iamthecavalry.org/about/overview/
Dr’s orders: “No caffeine 24 hours prior to test.” Nurse: “Would you like some coffee?” https://www.hopkinsmedicine.org/news/media/releases/study_suggests_medical_errors_now_third_leading_cause_of_death_in_the_us Medical errors cause > 250k deaths/yr, 3rd leading cause of death in US * pharmaceutical used to assess blood flow to the heart. Pharmacy tech hands nuclear medicine tech wrong stuff. Instead of heart tracker injection the Dr ordered, my mom was injected with a bone tracker. oops! oops!
overall architecture of the web application. • Maintain quality and ensure responsiveness of applications. • Collaborate with the rest of the engineering team to design and launch new features. • Maintain code integrity and organization. • Experience working with graphic designers and converting designs to visual elements. • Understanding/ implementation of security and data protection. • High experience {{back-end programming languages: PHP, Python, Ruby, Java, .NET, JavaScript}} • Proficient experience using {{advanced JavaScript libraries and frameworks such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc.}}. • Development experience for both mobile and desktop. • Understanding of server-side languages including {{such-as Jade, EJS, Jinja, etc.}}. • Experience with cloud message APIs and usage of push notifications. • Knowledge of code versioning tools {{such as Git, Mercurial or SVN}}. https://www.skillgigs.com/full-stack-developer
stories defects test cases incidents problems vulnerabilities rfc’s gantt charts ryg rpts time sheets Tool fights break out due to inability to share knowledge, understand work capacity and improve workflow.
that occur during handoffs as work flows across a value stream Make connections visible to provoke necessary conversations for change Provide practical learning opportunity for teams to apply Flow practices.
Production Incident When production is down or unstable, it creates the biggest risk to customer satisfaction and business well-being. ? Discuss how a typical production issue arrives. How does the issue get detected? 01
a typical business request is handled starting with the work intake process. Value Stream Canvas Exercise Business Request 02 ? How does the feature arrive? ? Do features arrive via some work intake tool? ? Do you have a project or product management organization that plans work that flows to development teams? ? Where does this happen? Email? Salesforce? Then what? Does someone create a work item?
this presentation deck • Flow 101 workshop info • Value Stream Canvas exercise • Tasktop tool integration video showing integrations between ServiceNow & Jira • excerpts of Making Work Visible • Forrester report on Value Stream Mgmt
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