7 Habits of Highly Effective Organisations

356c244bf4c7a1269e6f2e02705438eb?s=47 Elabor8
June 21, 2015

7 Habits of Highly Effective Organisations

What have we really achieved with Lean & Agile? We may have fixed IT departments, but have we helped organisations? Nokia & Yahoo are two prime examples of once great Agile companies...

And there are also tons of really great companies out there who have never heard of Agile, so it obviously is not a requirement to be great. If you look at those companies you see patterns repeating themselves over and over again. I call them the 7 habits of highly effective organisations.

356c244bf4c7a1269e6f2e02705438eb?s=128

Elabor8

June 21, 2015
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  1. The Seven Habits of Highly Effective Organisations Erwin van der

    Koogh Principal Consultant evanderkoogh
  2. None
  3. What has Agile achieved?

  4. No seriously..

  5. Maybe we fixed IT departments… Image © Trammell Hudson https://www.flickr.com/photos/osr/

  6. But have we fixed organisations? Image © Nicola https://www.flickr.com/photos/15216811@N06/

  7. None
  8. None
  9. None
  10. So have we fixed organisations? Image © Nicola https://www.flickr.com/photos/15216811@N06/ Not

    always..
  11. So what is a highly effective organisation?

  12. One that is prepared for the realities of the 21st

    century Image © John Shepherd https://www.flickr.com/photos/johnrobertshepherd
  13. Massive Uncertainty, Unpredictability & Complexity Image © Will Ockenden

  14. Complicated Complex

  15. “An environment where cause and effect are only obvious in

    hindsight, with unpredictable, emergent outcomes.” Complex Environment:
  16. From Scaling Efficiency Image © https://www.flickr.com/photos/guysie/

  17. To Scalable Learning

  18. Our current organisations

  19. Anti-fragile

  20. None
  21. “The only competitive advantage left in the 21st century is

    adaptability.”
  22. - William Gibson The future is already here. It is

    just not very evenly distributed
  23. 7 Habits

  24. People

  25. 1 Trust People

  26. Do you get to decide… Where you work?

  27. Do you get to decide… When you work?

  28. Do you get to decide… How you work?

  29. Do you get to decide… With whom you work?

  30. Do you get to decide… On what you work?

  31. Do you… Have a Company Credit Card?

  32. ? Why not?!

  33. Valve Software One of the most profitable businesses/employee

  34. None
  35. Morning Star

  36. Recommended Reading

  37. 1 Trust People

  38. 2 Tolerate Embrace Failure

  39. I have not failed. I have just found 10,000 ways

    that won’t work Thomas Edison Image © https://www.flickr.com/photos/besz/
  40. I've missed more than 9000 shots in my career. I've

    lost almost 300 games. 26 times, I've been trusted to take the game winning shot and missed. I've failed over and over and over again in my life. And that is why I succeed. Michael Jordan By Diegoestefano97 (Own work) [CC BY-SA 3.0]
  41. Anyone who has never made a mistake has never tried

    something new Albert Einstein
  42. Failure Cake @ Spotify

  43. None
  44. Recommended Reading

  45. 1 Trust People 2 Embrace Failure

  46. The Organisation

  47. 3 Be Brutally Honest with yourself

  48. First Digital Camera Invented by Eastman Kodak In 1975

  49. VS.

  50. VS. Mail DVDs Streaming

  51. VS. Mail DVDs Streaming

  52. Consumers value the simplicity Netflix has always offered and we

    respect that. There is a difference between moving quickly — which Netflix has done very well for years — and moving too fast, which is what we did in this case. Reed Hastings
  53. &

  54. Recommended Reading

  55. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest

  56. 4 Allow Autonomy At All Levels

  57. None
  58. None
  59. None
  60. The tactical result of an engagement forms the base for

    new strategic decisions because victory or defeat in a battle changes the situation to such a degree that no human acumen is able to see beyond the first battle. Helmuth Moltke the Elder
  61. “A military doctrine where commanders give subordinate leaders a clearly

    defined goal instead of a detailed order.” Auftragstaktik (Mission Command):
  62. Alignment)&)Autonomy) Alignment False dichotomy! Do what I say! Autonomy Do

    whatever Source: Stephan Bungay. Image © Hendrik Kniberg X
  63. Alignment)enables)Autonomy) High Alignment High Autonomy Build a bridge! Micromanaging organization

    Indifferent culture Entrepreneurial organization Chaotic culture Authoritative organization Conformist culture Innovative organization Collaborative culture We need to cross the river Figure out how! We need to cross the river Low Alignment Low Autonomy Hope someone is working on the river problem… Source: Stephan Bungay. Image © Hendrik Kniberg
  64. None
  65. Svenska Handelsbanken is one of the best banks in the

    world
  66. Svenska Handelsbanken is one of the most efficient banks in

    the world
  67. Svenska Handelsbanken is one of the most profitable banks in

    the world
  68. Svenska Handelsbanken has the most loyal customers of the banks

    in the world
  69. But..

  70. Svenska Handelsbanken has no budgets

  71. Svenska Handelsbanken has no sales targets

  72. Svenska Handelsbanken has no bonuses

  73. Svenska Handelsbanken has no matrix structure

  74. Svenska Handelsbanken has only 3 levels of management

  75. Jan Wallander - Former CEO of Svenska Handelsbanken “The branch

    is the bank”
  76. Recommended Reading

  77. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest

    4 Create Autonomy at all Levels
  78. 5 Think Big, Stay Small

  79. In 1989 Kodak had a market cap of $30B with

    150,000 employees
  80. When Instagram was sold for $1B it had 11 employees

  81. When WhatsApp was sold for $19B it had 55 employees

  82. W.L. Gore & Associates

  83. None
  84. None
  85. Recommended Reading

  86. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest

    4 Create Autonomy at all Levels 5 Think Big, Stay small
  87. What you do

  88. 6 Simplify All the Things

  89. Simple Rules Complex Behaviour Expense policy at Statoil

  90. None
  91. Consumers Professionals Desktop iMac Power Mac Laptop iBook PowerBook

  92. 8000+ Nurses 800+ Teams 45 Admin 1 Manager (CEO)

  93. Recommended Reading

  94. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest

    4 Create Autonomy at all Levels 5 Think Big, Stay small 6 Simplify all the Things
  95. 7 Relentless Customer Focus

  96. Audience Participation Q: What are typical customers of Facebook? A:

    Advertisers Q: What does that make us? A: The Product
  97. None
  98. None
  99. Recommended Reading

  100. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest

    4 Create Autonomy at all Levels 5 Think Big, Stay small 6 Simplify all the Things 7 Relentless Customer Focus
  101. All Together Now

  102. The 21st Century Organisation is..

  103. A Decentralised Network of Autonomous, Cross-Functional, Self-organising Teams Focused on

    the Customer
  104. Wait a minute…!

  105. Cross-Functional…

  106. Self-Organising…

  107. Teams…

  108. Focus on Customer…?

  109. We are all experts Image © https://www.flickr.com/photos/nanoprobe67/

  110. You have a choice Image © https://www.flickr.com/photos/nanoprobe67/

  111. Scale Agile Process in IT Image © https://www.flickr.com/photos/guysie/

  112. Or join us & bring management thinking into the 21st

    Century
  113. Books: http://21stcenturymba.com/7habits Slides: http://bit.ly/7OrgHabits Innovation, Agile Transformation, Project Delivery? We’re

    hiring! Visit: elabor8.com.au/careers/ Looking for a career in