7 Habits of Highly Effective Organisations

What have we really achieved with Lean & Agile? We may have fixed IT departments, but have we helped organisations? Nokia & Yahoo are two prime examples of once great Agile companies...

And there are also tons of really great companies out there who have never heard of Agile, so it obviously is not a requirement to be great. If you look at those companies you see patterns repeating themselves over and over again. I call them the 7 habits of highly effective organisations.

Transcript

1. The Seven Habits of Highly Effective Organisations Erwin van der Koogh Principal Consultant evanderkoogh
3. What has Agile achieved?
4. No seriously..
5. Maybe we fixed IT departments… Image © Trammell Hudson https://www.flickr.com/photos/osr/
6. But have we fixed organisations? Image © Nicola https://www.flickr.com/photos/15216811@N06/
10. So have we fixed organisations? Image © Nicola https://www.flickr.com/photos/15216811@N06/ Not always..
11. So what is a highly effective organisation?
12. One that is prepared for the realities of the 21st century Image © John Shepherd https://www.flickr.com/photos/johnrobertshepherd
13. Massive Uncertainty, Unpredictability & Complexity Image © Will Ockenden
14. Complicated Complex
15. “An environment where cause and effect are only obvious in hindsight, with unpredictable, emergent outcomes.” Complex Environment:
16. From Scaling Efficiency Image © https://www.flickr.com/photos/guysie/
17. To Scalable Learning
18. Our current organisations
19. Anti-fragile
21. “The only competitive advantage left in the 21st century is adaptability.”
22. - William Gibson The future is already here. It is just not very evenly distributed
23. 7 Habits
24. People
25. 1 Trust People
26. Do you get to decide… Where you work?
27. Do you get to decide… When you work?
28. Do you get to decide… How you work?
29. Do you get to decide… With whom you work?
30. Do you get to decide… On what you work?
31. Do you… Have a Company Credit Card?
32. ? Why not?!
33. Valve Software One of the most profitable businesses/employee
35. Morning Star
36. Recommended Reading
37. 1 Trust People
38. 2 Tolerate Embrace Failure
39. I have not failed. I have just found 10,000 ways that won’t work Thomas Edison Image © https://www.flickr.com/photos/besz/
40. I've missed more than 9000 shots in my career. I've lost almost 300 games. 26 times, I've been trusted to take the game winning shot and missed. I've failed over and over and over again in my life. And that is why I succeed. Michael Jordan By Diegoestefano97 (Own work) [CC BY-SA 3.0]
41. Anyone who has never made a mistake has never tried something new Albert Einstein
42. Failure Cake @ Spotify
44. Recommended Reading
45. 1 Trust People 2 Embrace Failure
46. The Organisation
47. 3 Be Brutally Honest with yourself
48. First Digital Camera Invented by Eastman Kodak In 1975
49. VS.
50. VS. Mail DVDs Streaming
51. VS. Mail DVDs Streaming
52. Consumers value the simplicity Netflix has always offered and we respect that. There is a difference between moving quickly — which Netflix has done very well for years — and moving too fast, which is what we did in this case. Reed Hastings
53. &
54. Recommended Reading
55. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest
56. 4 Allow Autonomy At All Levels
60. The tactical result of an engagement forms the base for new strategic decisions because victory or defeat in a battle changes the situation to such a degree that no human acumen is able to see beyond the first battle. Helmuth Moltke the Elder
61. “A military doctrine where commanders give subordinate leaders a clearly defined goal instead of a detailed order.” Auftragstaktik (Mission Command):
62. Alignment)&)Autonomy) Alignment False dichotomy! Do what I say! Autonomy Do whatever Source: Stephan Bungay. Image © Hendrik Kniberg X
63. Alignment)enables)Autonomy) High Alignment High Autonomy Build a bridge! Micromanaging organization Indifferent culture Entrepreneurial organization Chaotic culture Authoritative organization Conformist culture Innovative organization Collaborative culture We need to cross the river Figure out how! We need to cross the river Low Alignment Low Autonomy Hope someone is working on the river problem… Source: Stephan Bungay. Image © Hendrik Kniberg
65. Svenska Handelsbanken is one of the best banks in the world
66. Svenska Handelsbanken is one of the most efficient banks in the world
67. Svenska Handelsbanken is one of the most profitable banks in the world
68. Svenska Handelsbanken has the most loyal customers of the banks in the world
69. But..
70. Svenska Handelsbanken has no budgets
71. Svenska Handelsbanken has no sales targets
72. Svenska Handelsbanken has no bonuses
73. Svenska Handelsbanken has no matrix structure
74. Svenska Handelsbanken has only 3 levels of management
75. Jan Wallander - Former CEO of Svenska Handelsbanken “The branch is the bank”
76. Recommended Reading
77. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest 4 Create Autonomy at all Levels
78. 5 Think Big, Stay Small
79. In 1989 Kodak had a market cap of $30B with 150,000 employees
80. When Instagram was sold for $1B it had 11 employees
81. When WhatsApp was sold for $19B it had 55 employees
82. W.L. Gore & Associates
85. Recommended Reading
86. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest 4 Create Autonomy at all Levels 5 Think Big, Stay small
87. What you do
88. 6 Simplify All the Things
89. Simple Rules Complex Behaviour Expense policy at Statoil
91. Consumers Professionals Desktop iMac Power Mac Laptop iBook PowerBook
92. 8000+ Nurses 800+ Teams 45 Admin 1 Manager (CEO)
93. Recommended Reading
94. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest 4 Create Autonomy at all Levels 5 Think Big, Stay small 6 Simplify all the Things
95. 7 Relentless Customer Focus
96. Audience Participation Q: What are typical customers of Facebook? A: Advertisers Q: What does that make us? A: The Product
99. Recommended Reading
100. 1 Trust People 2 Embrace Failure 3 Be Brutally Honest 4 Create Autonomy at all Levels 5 Think Big, Stay small 6 Simplify all the Things 7 Relentless Customer Focus
101. All Together Now
102. The 21st Century Organisation is..
103. A Decentralised Network of Autonomous, Cross-Functional, Self-organising Teams Focused on the Customer
104. Wait a minute…!
105. Cross-Functional…
106. Self-Organising…
107. Teams…
108. Focus on Customer…?
109. We are all experts Image © https://www.flickr.com/photos/nanoprobe67/
110. You have a choice Image © https://www.flickr.com/photos/nanoprobe67/
111. Scale Agile Process in IT Image © https://www.flickr.com/photos/guysie/
112. Or join us & bring management thinking into the 21st Century
113. Books: http://21stcenturymba.com/7habits Slides: http://bit.ly/7OrgHabits Innovation, Agile Transformation, Project Delivery? We’re hiring! Visit: elabor8.com.au/careers/ Looking for a career in