Chapter 1 - Learning Objective 3

Approaches to Information Systems

Transcript

1. Chapter 1 : Information Systems in Business Today Management Information System (CSC408) Erny Arniza Ahmad Faculty of Computer and Mathematical Sciences Universiti Teknologi MARA (UiTM) Kedah
2. Learning Objective #3 2 Role of IS in Business Today • How are information systems transforming business? • Why are they so essential for running and managing a business today? Perspectives on IS •What is an information system? •How does it work? •What are its management, organization, and technology components. •Why are complementary assets essential for ensuring that information systems provide genuine value for organizations? Approaches to IS • What academic disciplines are used to study information systems ? • How does each contribute to an understanding of information systems?
3. Contemporary Approaches to Information Systems
4. IS Approaches Behavioral approach Technical approach
5. Studying Information Systems Management Information Systems Suppliers of hardware and software Business firms Managers and employees Firm’s environment (legal, social, cultural context)
6. Sociotechnical Approach • A combination of the two approaches • Optimal organizational performance achieved by jointly optimizing both social and technical systems used in production • Helps avoid purely technological approach Sociotechnical Approach
7. Sociotechnical Perspective on Information Systems
8. Point #3 8 Information systems and the use of technology belong to everyone in an organization. This concept is best carried out through a sociotechnical approach to viewing information systems, which allows both the technical and behavioural approaches to be combined for the good of the organization.
9. Reference Kenneth C. Laudon And Jane P. Laudon, Management Information Systems: Managing the Digital Firm, 14th edition (Global Edition), Pearson Prentice Hall, 2016. 9