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How to Benefit from Employing Neurodiversity

How to Benefit from Employing Neurodiversity

The same traits that are viewed as problematic in certain environments can be a tremendous advantage for your organization. This talk will explore the topic of neurodiversity with a focus on how to utilize these special gifts and talents as a competitive advantage.

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Gaines Kergosien

November 17, 2020
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  1. @GainesK Employing Neurodiversity #NashITSummit GreaterNashvilleITSummit.com How to Benefit from Employing

    Neurodiversity Gaines Kergosien, VP
  2. None
  3. @GainesK Employing Neurodiversity #NashITSummit • Redefining Normal • Business Case

    • Blueprints for Action • Implementation Steps Session Objectives
  4. @GainesK Employing Neurodiversity #NashITSummit Redefining Normal – Diagnosis and Difficulties

    Developmental Coordination Disorder/Dyspraxia Difficulties with co- ordination, practical tasks, balance & spatial awareness Autism spectrum conditions (ASC) Social, communication & imagination problems. Intense interests. Dyslexia Difficulties with Reading, writing, spelling, speaking, listening. ADHD Impulsive, hyperactivity, low frustration threshold, easily distracted or over focused Dyscalculia, difficulties with number concepts and calculation Concentration problems Sensory Sensitivities
  5. @GainesK Employing Neurodiversity #NashITSummit Redefining Normal – Misused, Not Broken

  6. @GainesK Employing Neurodiversity #NashITSummit “Neurodiversity is the idea that neurological

    differences like autism and ADHD are the result of normal, natural variation in the human genome” - John Elder Robison, scholar in residence and a cochair of the Neurodiversity Working Group at the College of William & Mary Redefining Normal – What is neurodiversity?
  7. @GainesK Employing Neurodiversity #NashITSummit “But to be neurodiverse means to

    think differently or to process sensory information through a different channel and pathway in the brain. It can also mean to do the same things in a different manner.” - Layne Kertamus, Asperian Nation Founder Redefining Normal – What is neurodiversity?
  8. @GainesK Employing Neurodiversity #NashITSummit • Often linked with genetic variations

    • May confer evolutionary advantages Redefining Normal – Disorder or Neurodiversity? “Atypical (neurodivergent) neurological development is a normal human difference that is to be recognized and respected as any other human variation.” -Thomas Armstrong, PhD
  9. @GainesK Employing Neurodiversity #NashITSummit • Estimated prevalence of ~1.5% in

    children (2.7% in boys) • ~50,000 high school graduates on the spectrum each year Redefining Normal – Autism (diagnosis)
  10. @GainesK Employing Neurodiversity #NashITSummit • Emotional sensitivity • Fixation on

    particular subjects or ideas • Linguistic oddities • Difficulty processing physical sensations • Devotion to routines • Development of repetitive habits • Dislike of change • Unusual movement patterns Redefining Normal – Autism Tendencies
  11. @GainesK Employing Neurodiversity #NashITSummit • Attention to Detail • Deep

    Focus • Observation Skills • Absorb and Retain Facts • Analytical Approach • Creativity Redefining Normal – Beneficial Traits ~62% of autistics individuals have some exceptional talent
  12. @GainesK Employing Neurodiversity #NashITSummit • Estimated prevalence of ~11% in

    children • Estimated prevalence of ~2-4.4% in adults Redefining Normal – ADHD (diagnosis)
  13. @GainesK Employing Neurodiversity #NashITSummit Redefining Normal – ADHD Tendencies •

    Extreme focus in some activities • Easily distracted during other activities • Prefers working late at night • Craves stimulation and often restless • Drive for perfection in most or all endeavors • Goes overboard on some projects and avoids others • Routinely avoids commitments or takes on too much
  14. @GainesK Employing Neurodiversity #NashITSummit • Handling Crisis Well • Creativity

    • Strong Intuition • Quick Study • Less Risk Averse Redefining Normal - Beneficial Traits
  15. @GainesK Employing Neurodiversity #NashITSummit • Redefining Normal • Business Case

    Session Objectives
  16. @GainesK Employing Neurodiversity #NashITSummit 1. Untapped Labor Pool Business Case

  17. @GainesK Employing Neurodiversity #NashITSummit • 80-90% on the autism spectrum

    are unemployed • ~51% on the autism spectrum are underemployed • 1 in 60 of the people you interview are likely to have an autism diagnosis according to the CDC Business Case – Untapped Labor Pool
  18. @GainesK Employing Neurodiversity #NashITSummit 1. Untapped Labor Pool 2. Uniquely

    Talented Business Case
  19. @GainesK Employing Neurodiversity #NashITSummit • Focused • Detail Oriented •

    Productive Business Case – Uniquely Talented Chase Bank reports that their autistic employees are 40% or more productive than a comparable non-autistic employee group
  20. @GainesK Employing Neurodiversity #NashITSummit 1. Untapped Labor Pool 2. Uniquely

    Talented 3. Highly Loyal Business Case
  21. @GainesK Employing Neurodiversity #NashITSummit • Retention • Reliability • Trustworthy

    Business Case – Highly Loyal
  22. @GainesK Employing Neurodiversity #NashITSummit 1. Untapped Labor Pool 2. Uniquely

    Talented 3. Highly Loyal 4. Innovative Business Case
  23. @GainesK Employing Neurodiversity #NashITSummit • McKinsey’s research shows that gender-diverse

    companies are 15% more likely to outperform their peers and ethnically-diverse companies are 35% more likely to do the same. • Inclusive companies are 1.7X more likely to be innovation leaders, plus 1.8X more likely to be able to cope with change. Business Case – Innovative
  24. @GainesK Employing Neurodiversity #NashITSummit 1. Untapped Labor Pool 2. Uniquely

    Talented 3. Highly Loyal 4. Innovative 5. Reputation of Inclusiveness Business Case
  25. @GainesK Employing Neurodiversity #NashITSummit Business Case – Reputation of Inclusiveness

  26. @GainesK Employing Neurodiversity #NashITSummit Industry Leaders with Diversity Initiatives: •

    Microsoft • Ford • IBM • Goldman Sachs • JPMorgan Chase • SAP • Hewlett Packard Enterprise Business Case – Reputation of Inclusiveness
  27. @GainesK Employing Neurodiversity #NashITSummit 1. Untapped Labor Pool 2. Uniquely

    Talented 3. Highly Loyal 4. Innovative 5. Reputation of Inclusiveness 6. Compliance & Incentives Business Case
  28. @GainesK Employing Neurodiversity #NashITSummit • AA Plans OFCCP -7% •

    Eligibility for Work Opportunity Tax Credits (WOTC) • State grants for training program partnerships. Business Case – Compliance & Incentives
  29. @GainesK Employing Neurodiversity #NashITSummit • Redefining Normal • Business Case

    • Blueprints for Action Session Objectives
  30. @GainesK Employing Neurodiversity #NashITSummit Methodology Blueprint for Action – Methodology

    Assess Design Implement Evaluate Refine Proof of Concept
  31. @GainesK Employing Neurodiversity #NashITSummit Blueprint Assessment – Organizational Alignment Neurodiversity

    Initiative Mission/Vision/Values Regulatory Compliance Stakeholder Value Corporate Citizenship
  32. @GainesK Employing Neurodiversity #NashITSummit • Talent Management • Manager Understanding

    • Employee Coaching Blueprint Assessment – Common Areas of Focus
  33. @GainesK Employing Neurodiversity #NashITSummit 1. Review policies and practices 2.

    Assess recruiting and onboarding a. Applicant Tracking Systems b. Screening Process c. Interview Techniques d. Matching Methods e. New Hire Orientation 3. Consider workplace training topics 4. Review workplace accommodations 5. Gather data on self-disclosed disabilities Blueprint Assessment – Recommended Steps
  34. @GainesK Employing Neurodiversity #NashITSummit • Establish report to baseline and

    measure sourcing and hiring trends. • >4% of workforce by 2022 • Survey staff awareness Blueprint Design – Recruiting Metrics
  35. @GainesK Employing Neurodiversity #NashITSummit • Train recruiters and hiring managers

    in: –Disability awareness –The Americans with Disabilities Act, Section 503 • Partner with external organizations: –Employment agencies –Educational institutions • Feature employees with disabilities in outreach materials Blueprint Design – Recruiting Initiatives
  36. @GainesK Employing Neurodiversity #NashITSummit Blueprint Design – Application & Screening

    Process • Accurately identify job qualifications. • Examine pre-employment behavioral/personality assessments. • Employment Application and Website Accessibility • Screening process. • Establish method to self-disclose. (Pathways Hiring Program)
  37. @GainesK Employing Neurodiversity #NashITSummit • Provide questions before the interview.

    • Consider office environment (lights, sound, scents). • Limit small talk. • Modify questioning structure to focus on direct situations. • Be flexible by rewording questions as needed • Be patient giving time to process and respond. Blueprint Design – Interview Suggestions
  38. @GainesK Employing Neurodiversity #NashITSummit • Experiential interviews: –Team based tasks

    & observations –Work trials and realistic job previews –Work based simulations • Meet and greet prior to applying • Traveling Interviews Blueprint Design – Interview Alternatives
  39. @GainesK Employing Neurodiversity #NashITSummit Blueprint Design – Workforce Training Executives

    Business Case Value Proposition Competitive Advantage Management Equity Diversity Inclusion Talent Management Employee Engagement Individual Disability Awareness Co Worker Support Unconscious Bias
  40. @GainesK Employing Neurodiversity #NashITSummit • Self Assessments • Participant Journals

    • Strength & Weakness Identification Blueprint Design – Workforce Training
  41. @GainesK Employing Neurodiversity #NashITSummit Blueprint Design – Business Partners

  42. @GainesK Employing Neurodiversity #NashITSummit • Redefining Normal • Business Case

    • Blueprints for Action • Implementation Steps Session Objectives
  43. @GainesK Employing Neurodiversity #NashITSummit • Results compared to objectives •

    New hire job performance • Modified recruiting practices • Workplace training topics/material • External partnerships • Refine/adjust accordingly Implementation – Measuring Success
  44. @GainesK Employing Neurodiversity #NashITSummit • Redefining Normal • Business Case

    • Blueprints for Action • Implementation Steps Session Review
  45. @GainesK Employing Neurodiversity #NashITSummit