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Exactly What We Tell It To Do: An ILS Migration Story

Exactly What We Tell It To Do: An ILS Migration Story

A modified version of a job talk for a systems position, with heavy emphasis on collections. I didn't get this job, but I've always liked the talk.

Scarlet Galvan

January 17, 2019
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Transcript

  1. Today’s task: “Describe your leadership role in a library technology

    project. How did the project come about, how did it progress, and what was the outcome?”
  2. A confluence of events •Migration from Millennium to Sierra. •Significant

    staff turnover and retirements in library systems. •Shifting ownership of ILS from IT to Technical Services.
  3. Starting to rebuild •Work with other managers in Technical Services

    to document and rank as many reproducible issues as possible. •Visit staff reporting errors in person at different libraries on campus. •Encourage open mindedness about workflows. •High degree of transparency.
  4. Outcomes •Increased capacity of library staff in Sierra. •Higher morale

    after site visit. •More iterative, flexible view of library systems. •Improved communication.